Experience Summary

Seasoned IT team lead with twelve-year track record of leading projects of varied size and complexity in various roles from concept to implementation. Skilled in aligning strategies and solutions to meet business needs and forging strong working relationships with stakeholders. Excels at quickly learning, adapting and delivering, while imparting robust documentation style and streamlined processes.

Chronological Summary of Experience

Confidential

Business Analyst/Data Analyst,

• Responsible for defining the business process and business requirements for material creation and maintenance of over 11 million electronic components and embedded solutions materials for SAP implementation project
• Owner of Material Master data model, data definitions, and functionality supporting the procurement, sales, value-adding, and logistics of distributed and integrated materials as well as labor, services, subcontracting SKUs
• Responsible for loading vendor EDI price books and defining cleansing and standardization rules in the master data management MDM system
• Performed data analysis on legacy ERP material data and defined data conversion rules
• Designed interface from MDM to quoting application, eCommerce platform, three warehouse management systems, export/compliance tool, production/programming tracking systems, and demand forecasting application

Senior Business Applications Analyst,

• Systems Analyst/Functional Analyst for Global eCommerce Program inclusive of AvnetExpress.com, EmbeddedSoftwareStore.com, supplier storefronts, customer punchouts, vertical search engines, and partner sites
• Authored Functional Design Specifications for multi-year site redesign project rebuilding the Product Catalog, Search, Merchandizing, and Order Fulfillment system with WCS WebSphere and SOLR out-of-box functionality
• Created System Context Diagram and Site Map to capture existing interfaces and capabilities required for the site redesign, to build the project plan tasks and timeline, and to ensure continuity at the time of cutover
• Guided and approved consultant deliverables for outsourced Content Management System housing digital assets and part enrichment data for eCommerce consumption and display
• Led the transition to a new part master data service provider using existing Part Master Database data feed formats, rules, and restrictions, and adapting business processes as required
• Planned for and conducted discovery meetings and requirements gathering activities with business partners from the Americas, Europe, and Asia regions over tenure for multiple enhancements to existing systems
• Authored functional requirements, and data specifications, aiming for concise and unambiguous requirements in simple language utilizing common terminology, avoiding extraneous or duplicative statements, for consumption by various business and technical stakeholders
• Designed solutions for enhancements in highly complex and integrated environment including four ERP systems, a Content Management System, Part Master Database, WebSphere Commerce platform, Endeca search engine, and over 100 internal and external system interfaces
• Instructed and mentored junior analysts and senior developers

Confidential

Business Program Manager

• Tracked 5.5 million Clinical Operations program budget and managed project timelines to roadmap, reporting out when actuals deviated from forecasts
• Managed scope, dependencies, issues and risks for six projects, including integration of care manager's application with member's portal to share personal health record, health tracker and health assessment data, and system and data migration to new online chat service platform and server environment

Business Analyst

• Led discovery effort to consolidate PHI data into a single repository for consumption by transactional services across enterprise applications, maintaining HIPAA privacy standards and auditable record-keeping

Confidential

Commerce Senior Product Manager

• Owned online shipping product vision, roadmap, feature-set , release planning and production issue resolution root-cause analysis, corrective action
• Prepared business case proposals/feasibility studies, functional requirements use cases, UI rules, business logic , technical specifications, press releases, training presentations and user manuals

Confidential

Project Manager and Business Systems Analyst, Infrastructure

Confidential

• Developed project plan and monitored task completion to separate Ameriprise DNS activities from American Express to meet governance approval and maintain full domain functionality for 8,000 users
• Conducted discovery efforts for NetWare to Windows file server migration and subsequent NetWare decommissioning, identifying owners of folders and business-critical application and FTP dependencies

Senior Systems Analyst, Product Development

Confidential

• Collaborated with SMEs and usability consultant to iteratively define and design video distribution and content management application
• Produced site map, wireframes, product and test plans, market research findings, and functional and technical specifications XML and database schemas, and data definitions
• Utilized Agile methodology to rapidly define and execute development of online, kiosk, set-top box and cell phone portals and desktop download tool
• Managed outsourced, geographically dispersed team MN, WI, Russia, India , ensuring milestones and deliverables met timeline and quality expectations

Confidential

Senior Business Analyst, Process

Led workshops to define, analyze and adapt loan origination and underwriting processes to new joint venture program, resulting in AS-IS and TO-BE business process flows

Confidential

Project Manager Business Systems Analyst

• Spearheaded intranet overhaul identified objectives, scope, risks, dependencies performed gap analysis solicited cross-functional input led system and user interface design efforts captured user, business, functional and technical requirements
• Successfully managed delivery of multiple, concurrent projects including Sarbanes-Oxley internal control implementation across six business units, distribution center mobile inventory application iterative development and business intelligence reporting

Confidential

Systems Analyst

Elicited business requirements and designed interface for Brokerage web applications and documented technical specifications for data and system integration with Wells Fargo Bank

Confidential

Project Manager/Business Analyst

• Facilitated discovery sessions during pre-sales meetings to ascertain clients' needs, present technical capabilities and exhibit competence to help close deals
• Authored proposals, estimates, functional requirements UML use cases, wireframes, site maps, business rules, UI rules and technical specifications data mapping, definitions and feeds authentication site components and architecture , test plans and test cases, user interface and usability standards, process forms, end-user documentation and SLAs
• Led meetings with technical team to design system architecture and to conceptualize options that met customers' business objectives and budgets
• Clients included Carlson, Vacation.com, Blue Cross and Blue Shield of Minnesota, Jostens, Patterson, Best Buy, Symantec, Microsoft, Case Construction, Thomson West, Malt-O-Meal