SUMMARY:

• Senior Project Management Professional. Highly motivated, detail oriented, capable of maintaining a clear perspective of goals in different circumstances and under pressure.
• Have excellent written and verbal communication skills, effectively presenting information and status reporting to executive, business and technical audiences.
• Experienced in negotiating, approving and maintaining departmental budget for large - scale, cross-departmental, multi divisional projects.
• Coordinating projects from inception, through design, development, testing, user training, production implementation and post implementation support.
• Trained and experienced in formal SDLC, modern project management techniques, waterfall and agile project cycle methodologies, quality assurance and best industry practices.
• Effective risk management and problem solving skills.
• Excellent at grasping new concepts and information.
• Exceptional business intelligence gathering, vendor relationships and customer support management skills.
• Experienced manager of permanent groups of employees and contractors as well as temporary project teams.

PROFESSIONAL EXPERIENCE:

Confidential

IT Contract Project Manager

Responsibilities:

• Coordinating efforts between multiple business units and IT
• Maintaining vendor relationships with ACI, Micros, Oracle, VeriFone, Banking partners, and other external project participants
• Overseeing functional, system design, training documentation development
• Integration testing and bank certification
• Creating and maintaining project documents, plans, schedule, budget, status reporting
• Supporting newly implemented system, troubleshooting and resolving issues, documenting procedures
• Coordinating implementation of annual updates, changed requirements, improvements from banking partners, and handling certification of updated authorizer interfaces when appropriate

Confidential

IT Project Manager

Responsibilities:

• Manhattan Associates Warehouse Management and Transportation Execution upgrade
• Hardware platform upgrade management
• Distribution Center support management
• Precient Enterprise Demand Manager application installation and integration with Island Pacific Merchandising
• Lawson Financials system installation and interface to Island Pacific Merchandising
• Silk Road Onboarding system installation and integration to Lawson Human Resources
• Island Pacific Retail system support management
• RedPrairie Ecometry Order Management to MA Warehouse Management order transport implementation
• Servicing senior citizens for Medicare Supplemental, Disability, Life, Long Term Care and other insurance needs.

Confidential

Application PM / BA

Responsibilities:

• Software development and electronic direct marketing projects.
• Integration of corporate acquisition data and infrastructure.
• Working directly with project stake holders and business user community on determining requirements, project scope and schedule, defining functionality and design, negotiating any proposed scope changes, designing test and implementation plans, supervising development and quality control processes for the duration of the project.
• Projects included new applications design, current applications improvement, implementing external vendor software with new interfaces developed, FTP data transmissions, system configuration and support, security compliance, and others.
• Responsible for budget planning, maintenance contracts, and billing.

Confidential

Sr. Manager of Server Engineering

Responsibilities:

• Responsible for maintaining, and supporting worldwide iSeries infrastructure.
• Supervising a team of Server Engineers, performing hardware, OS, and system utilities software installations and updates, cultivating, implementing and enforcing security policies and participating in audit control, quality control, developing backup and disaster recovery procedures and performing periodic exercises, system performance monitoring, capacity planning, server consolidation, second level user support.
• Responsible for budget planning, maintenance contracts, and billing.

Confidential

Sr. iSeries Technical Analyst

Responsibilities:

• Maintaining and supporting 40+ corporate remote and local iSeries in Distribution Centers including hardware configuration, OS and software upgrades.
• Installing, configuring and maintaining High Availability system (HA Suite and iCluster from Data Mirror), and System and Message Monitoring package from CCSS, as well as supporting various vendor software packages (Pager Link, DBU).
• Providing user support and helpdesk management.

Confidential

Application Development PM

Responsibilities:

• Working with end users and business analysts to interpret business requirements into technical design.
• Leading a group of application programmers, providing technical guidance, researching hardware, software and configuration solutions for the open project, documenting system changes, administering project plans, supervising helpdesk support, training technical staff, and participating in budget development.
• Major projects included Automated Report Archiving based on a set of criteria, GUI Interface to legacy AS/400 applications, German Tax Enhancements, Automated Compliance System Integration.