SUMMARY

• A Certified Senior Project Management Professional (PMP) with extensive project management experience (15 years) demonstrating a consistent track record of outstanding results in Information Technology projects in fast - paced environment.
• TEMPEffective communicator, leader and problem solver who builds teamwork and promotes a result oriented environment. Industry noledge includes Outsourcing, Telecommunication, Distribution, Manufacturing and Financial Services.Areas of Expertise
• Software Development and Deployment Large Volume Billing (Corporate Gas Billing) enhancements and support
• Infrastructure Planning, Procurement and Deployment Concurrent project implementations Full life cycle (SDLC) implementations
• System delivery methodologies such as waterfall, iterative and agile
• Best Practice Frameworks and Quality Management Models ISO 9001
• Client Relationship management Delivering key presentations and reports to executive management and other Governance Offices Stakeholder Management
• Vendor Management including HP, RIM, GoodLink, NSN, Mobile QSelected Achievements
• Successfully implemented conversion of NCMS (Network Customer Maintenance System)from Unix/Pearl Script to Redhat Linux Java script successfully within budget, timeline and quality.successfully implemented BES (BlackBerry Enterprise System) upgrade project; starting from procurement of HP server, Build and installing as well as migrating subscribers to teh new server.
• Management of customer relationships at all management and non-management levels to ensure successful project delivery of project requirements and client expectations
• Successful Management of core functional group, MPS (matching processing system) delivering many critical projects successfully on schedule, on budget and met/exceeded clients expectations.
• Successfully implemented teh first LTE services at Confidential budgeted over $2 M, within tight timeline due to teh competitive market without any defects and within budget; earned respect from teh client.
• Successfully delivered Billing by source project budgeted over $1.2M mainframe applications for billing data received from various service providers. dis project was later utilized as base of billing methods for digital PCS/CDMA services. dis project involved various cross-functional teams such as; Mainframe, Technology Development, Help Desk, IVR and Internet.

PROFESSIONAL EXPERIENCE

Confidential

Senior Project Manager

Responsibilities:

• Management of relationships at all management and non-management levels to ensure successful project delivery of project requirements utilizing Agile methodology and Mingle Project Tool
• Facilitated team meetings to communicate progress, status, issues, assignments
• Produce and present project status reports to executive level weekly and bi-weekly basis

Confidential, Mississauga, Ontario

Environments: Linux, UNIX, Sybase, TCP/IP, Java/J2EE, PERL, Shell, C, C++, .net, VB, MS Enterprise Suite, PowerPoint, Redhat

Program Manager

Responsibilities:

• Managed teh over-all budget of $2 Million over 8 months project cycle involving cross-functional teams; Activation Gateway, Subscriber Identity Module System, Network Mediation, Legacy Matching Process System, Network Customer Maintenance System and Switch Reconciliation,
• Managed 4 Project Managers to ensure budgets, deliverables and schedules are on track.
• Provided weekly status reports to client and attended cross-functional meetings with various vendors; Amdocs, NSN
• Lead and managed various projects including infrastructure in various environments; UNIX, Mainframe, and Redhat Linux; collaborating with teams from Network engineering, corporate security, Compuware, and development teams. Throughout SDLC ensuring success of project mandates including deliverables, deployment, risk management, change management and post implementation support.

Bell PM Consulting Mandate

Confidential

Responsibilities:

• Coached and managed Bell IT project primes to plan and perform activities to implement HP Service Management tools: Vendor Management, Problem Management and Service Catalog applications.
• Implemented project management requirements to ensure success of teh HP Service Management tool; Reported directly to Bell Canada Director and assistant director - matrix environment.
• Managed project deliverables to ensure targets were achieved; developed status reports template for upper management and contacted bi-weekly status meetings.
• Successfully delivered Billing by source project budgeted over $1.2M mainframe applications to bill data received from various service providers.
• Managed many mission critical projects for Legacy Matching and Processing Systems in Unix environment, Wireless Applications ensuring success of project mandates including deliverables, deployment, risk management, change management and post implementation support.
• Reported regularly to teh PMO, customer and senior management such as directors and VPs
• Managed scope creep and coordinated all change management activities
• Established risk mitigation strategies and managed issues as they arose
• Facilitated team meetings to communicate progress, status, issues, assignments and urgency
• Implemented proactive system monitoring to reduce teh number of outages
• Mentored project leads to successfully transition to project managers and senior technical consultants.
• Performed resource management duties such as performance appraisals, career development plans and performance improvement plans (as required) up to 17 direct reports
• Operated in compliance with CGI’s Client Partnership Management Framework (CPMF) and Member Partnership Management Framework (MPMF), successfully participating in audits for ISO 9001 recertification

Confidential, Mississauga, Ontario

Systems Analyst

Environments: IBM MVS/ESA, COBOL, FOCUS, JCL, DB2, SQL, Visio, Java, Weblogic Application Server, HTML, Netscape 4.0, IE 4.0, WINNT, WIN2000, MS Enterprise Suite, Powerpoint, Visio

Responsibilities:

• Responsible for teh delivery of concurrent mainframe initiatives.
• Implemented projects such as Rate Package and features for new devices.
• Utilized BI-Query tools for data analysis and solutions
• Developed and managed project management plans which included work breakdown structures, estimates, process dependency diagrams, timelines, risks, assumptions and constraints
• Managed, developed and refined business requirements and functional design specifications
• Developed test strategies, test cases, deployment plans and verified and validated test results
• Provided support during integration and user acceptance testing, deployment and post implementation
• Provided leadership and coordination on projects and technical aid and support within teh department