Operations Coordinator (temporary) Resume
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Windsor, CT
SUMMARY
- Operations Specialist, with over 10 years of experience in the fields of Operations and Technology specializing in process improvement, quality management, project execution and implementation.
- Energetic, self - starter, with a passion for analysis and detail organization.
CORE COMPETENCIES INCLUDE:
- Accounts Payable & Receivable
- Managed Care Organization
- Staff Management
- Project Management
- Facility Management
- Staff Training & Development
- Operations
- Data Analysis & Reporting
- Strong Communication Skills
- Proficient in Word, Excel, PowerPoint & Access
- Tax Credit Specialist (C4P)
- SharePoint Administer
- Bilingual Spanish/English
- Team Building
- Policies & Procedures
- Problem Solving
- Customer Service
- Medical Knowledge & Terminology
- Volunteer for Girl Scouts
- Knowledge of Property Management
- Certified Occupancy Specialist (COS)
- Yardi Specialist
- Budget Preparation
PROFESSIONAL EXPERIENCE
Confidential, Windsor, CT
Operations Coordinator (Temporary)
Responsibilities:
- Create and modify management weekly and monthly information reports as needed.
- Ensures that management reporting is accurate
- Requests customer invoices, ensuring accuracy and timeliness
- Generate and submit billing memos to accounting
- Reviews payments and reimbursement requests for appropriate documentation, account coding
- Occasional collections
- Review travel and expenses reports
- Handle internal and external customer inquiries related to invoices and payments
- Reconcile monthly financials
- Prepare New Members information Packets
- Communicate with International Sales team
Confidential, West Hartford, CT
Property Manager
Responsibilities:
- Management of 212 units Elderly Housing/Market Rate
- Managed staff of 6
- Hiring, supervising and training of on-site personnel
- Stay within Budget and Passed REAC inspection with 95A
- Complete annual performance review
- Completion of Annual Recertification
- Negotiate and coordinate service contracts
- Prepare monthly management reports and related material for the Board
- Foster excellent, quality-based, professional services to resident and clients alike
- Develop and implement a resident retention plan
- Process all security deposit refunds and annual interest refunds
- Ensure all turnover are completed in 3 Days,
- Schedule and supervise capital improvement programs
- Conduct annual unit inspections
- Prepare annual operating budget
- Review monthly operating reports
- Approve Invoices via Payscan
Confidential, Simsbury, CT
Operations Coordinator
Responsibilities:
- Yardi software specialist. Provided ongoing support and training to property managers and other personnel regarding updates and reporting requirements
- Yardi Implantation, Data Extraction and Conversion via ETL
- Indirectly managed 25 property managers
- Mixed Use Properties (Section 8, project based, Tax Credit, and Market)
- Process Monthly Section 8 HAP for submission to CA
- Post all HAP payments
- Reconcile HAP discrepancies
- Provided program maintenance, establishes new ID’s and passwords for SAVE, Safe Rent, Boston Post, Rent Roll, and EIV.
- Prepare weekly Collections Report for Management Review
- Prepare and submit annual Section 8 rent increase
- Maintained central files of all additional Insured certificates
- Process company Insurance Renewal Annually
- Process all property incidents with insurance carrier to include auto liability, general liability and workers compensation claims
- Updated and organize data for policy and procedures manual.
- Plan and coordinate Annual Leadership Conference and Activities
- SharePoint Administer
- Prepare Tenant Select Plans for review
- Prepare Management Contracts for review
- Post Rent and Subsidy Payment to Resident Ledgers
- Assist Accounting Department with Bank Reconciliations and month end closing
- Approve Invoices via Payscan Assist with internal Audits for Section 8 and Tax Credit Properties.
- Prepare and submit AFHMP’s for review
- Assist with Utility Analysis for rent increase
- Assist with File Audit
Confidential, Rocky Hill, CT
Sr. Administrative Assistant
Responsibilities:
- Manage 5 senior management calendaring and travel arrangements
- Run Day to Day Operations
- Assisting with complex projects
- Help build the Medicaid Company from Scratch
- Analysis Report
- Run Daily Membership Reports
- Train New Hires
- Onboard New Hires
- Create and Submit Expense via Concur and PeopleSoft
- Run financial reports on Essebase
- Run Medical Management reports on SMART
- Look up Provider Demographics on NDB and Qstar
- Handle member inquire via ORS (Online Routing System)
- Run Report off Cosmos
- Attend Marketing Events to recruit Members
