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Deputy Manager (it - Bsg) Resume

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SUMMARY

  • Aspire for a challenging role wherein I can utilize my expertise and knowledge towards achieving organizational and personal goals.

TECHNICAL COMPETENCIES

  • Business Intelligence
  • Data warehousing
  • OBIEE
  • RDBMS
  • Oracle SQL
  • Customer Profitability
  • UAT Marketing Intelligence
  • DRF Exposure to Oracle 11G
  • Oracle SQL Query Analyzer
  • Telnet presenter
  • FoxPro
  • Jasper ETL.
  • MySQL, MSSQL and Sybase
  • SAP ERP R3
  • Business Intelligence Tool Pentaho
  • IT Project Management

PROFESSIONAL EXPERIENCE

Confidential

Deputy Manager (IT - BSG)

Responsibilities:

  • As a part of Business Intelligence Unit of the bank and core member of MARKETING INTELLEGENCE Team, I contributed in building HDFC Bank’s Confidential with analytics, replacing its existing reveleus data warehouse. In this process our unit acted as Business Solution Group-IT responsible for querying data repositories and generating intelligence reports.
  • Preparation of Requirement Gathering Document, User Acceptance Criteria and Test Cases.
  • Monitored scheduled gaps, delayed tasks & track changes in projects.
  • Addressing issues faced by users by understanding the root cause of their concerns and provided alternative solutions.
  • Liaison with Vendors and internal teams thereby ensuring cordial relations between the two which eventually ensured business continuity and profits.
  • Procured data from different servers like SQL, Oracle and Sybase and transforming it into usable format.
  • Designed jobs in Jasper ETL for developing business logic and executing the same as per the requirements.
  • Ascertained requirements of Marketing Team and created appropriate logic to be implemented at the user’s end thereby providing them the required logical data which was further used for cross selling and other functions.
  • Played vital role in the enhancement of NEFT/RTGS TRANSACTION project which was initiated by Marketing Team of the Bank.
  • Handled 11 existing DRFs with timely enhancement and ad hoc changes as per the requirement.
  • Excellently performed requirement gathering activity & assured quality of UAT while meeting deadlines of IBM POC.
  • Single handedly converted 5 projects of FoxPro into Jasper ETL for faster data extraction and processing.
  • Incorporated changes in the existing DRFs having new core Banking migration impact.
  • Efficiently provided the NR-CONTACTABILITY data as per the requirement on urgent basis to the marketing team for launching various campaigns for NRI & NRO bank customers which is now being provided on monthly basis.

Confidential

Lead Analyst

Responsibilities:

  • As a Lead Analyst I provided functional understanding and requisite details to IBM for implementation of NEW EDW.
  • Analyzed implementation of Banking Data model in accordance with the existing architecture.
  • Reviewed business requirement specifications, Functional specification details provided by IBM.
  • Prepared test scenarios, test cases & executed them in the user acceptance testing.

Confidential

Business Analyst & Functional testing

Responsibilities:

  • Played vital role in understanding the existing system developed by TSG (Technical Solution Group) team of the Bank.
  • Met the end users, understood their concerns and provided resolution as per their requirements.
  • Provided functional understanding & requirement details to TSG team for implementation of resolutions/changes.
  • Reviewed business requirement documents & functional specification documents provided by TSG.
  • Prepared requirement document for the new enhancement.
  • Prepared test scenarios, test cases & executed them in the User acceptance testing.

MARKETING AND OPERATIONS MANAGEMEN

Confidential

Responsibilities:

  • Generated two reports viz., “Effective Marketing Strategies for Bank” & “Effective CRM Implementation for BOI”.
  • Studied different modules of FINACLE core banking software and handled different customer queries related to it.
  • Interacted with customers to understand and address their concerns on net banking.
  • Co-ordinated and worked closely with the staff to gather the requirements and expectations which involved market research techniques to develop a comprehensive business plan for Bank of India.Extramural Credits
  • Sports & cultural committee co-ordinator for Symbiosis Centre for Information Technology, Pune.
  • One of the co-founder & Active Coordinator of student’s social responsibility group of SCIT.
  • Coordinated WWF EARTH HOUR’10 for Pune region as a part of international global warming activity.
  • Trained Kathak Dancer.

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