SUMMARY

• Results - driven IT Project Leader, System Analyst and consultant with over 20 years of experience in Information Technology and Enterprise Project Management.
• Proactive: work closely with business clients and technology personnel during design, development, testing, and implementation stages.
• Recognized as an expert in full cycle project planning, implementation, and technical analysis.
• Proven ability to deliver substantial revenue, productivity, and quality improvements through well-managed, on-time projects.
• Particularly strong in staff development, including training, coaching, and evaluation. Ethical and loyal, maintain high degree of confidentiality.

TECHNICAL SKILLS

• Agile/Scrum & Waterfall
• Iteration/Sprint Planning
• SQL Queries & Statements
• Systems Integration/Migration
• Software Development/testing
• Budget Planning/Cost Control
• Requirements Analysis
• Client Relations
• Testing/QA/Deployment
• Quality Control Standards
• Vendor Management
• Project Scheduling

PROFESSIONAL EXPERIENCE

Confidential, Birmingham, Alabama

Solutions Architect/Project Manager

Responsibilities:

• Performed requirement analysis to guide the solution design process for each Solution Request and negotiated contract agreements with third party vendors for infrastructure needs
• Developed business cases, MS Project plans and total costs of ownership for solutions projects
• Led, identified, tracked, monitored and communicated on project related issues, scope changes, variances and contingencies
• Worked across functional organizational and geographic lines to facilitate and integrate the contribution of subject matter expert operations and IT resources to design detailed solution architectures and operating models
• Facilitated daily Scrums, testing, and sprint reviews on product backlog task for major project releases
• Prepared solution architecture documents and presentations for review and governance to drive the necessary sign off with IT leadership
• Determined Infrastructure LAN/fiber and/or Firewall requirements and scheduled installation

Confidential, Lincoln, Alabama

Regional - IT Program Manager

Responsibilities:

• Program Oversight: led deliverables of 3 Programs consisting of 3 - 5 project plans
• Delivered status/risk reports, scheduled & facilitated meetings that include all internal/external team members
• Developed and Managed Microsoft project plans for several departments IT projects
• Facilitated/Documented project scope, goals and deliverables for small to large projects
• Organized and facilitated agile daily scrum for system updates, modification, and code roll outs.
• Used Jira for collaboration of issues and project task tracking of test results for team members
• Trained, guided, and assisted developers and or end-users in use of JIRA/Confluence workflow procedures
• Coordinated Application Support management by assigning service request and code development to resources from several Sites
• Managed Budgets ranging from $50k to $250k for Program/Project development and Application Support efforts with EVM data provided to management quarterly
• Managed the deployment of application updates to several lines and sites and gathered test results
• Reviewed and negotiated contracts with clients, vendors, suppliers and subcontractors
• Managed infrastructure activities: LAN, Fiber, Network, & Firewall requirements and Installation
• Facilitated sprint planning, daily scrums, testing, retrospectives and sprint reviews

IT Business Analyst

Confidential

Responsibilities:

• Liaised between business and technical team to ensure understanding of the processes and applications
• Analyzed business requirements and processes through meeting with client, team and workflow analysis
• Translated Functional and/or Business Requirements through use cases and workflow/process diagrams
• Wrote User Stories based on the requirements gathered from all the stake holders/client
• Developed product backlog, Sprint Backlog and managed User stories within Jira
• Monitored and Presented status reports defining project progress, issues, and solutions
• Analyzed and Led the planning and implementation of service request projects
• Created and assisted test team in creating test plans, test schedule, and test results for reporting

Confidential, Alabama

Business Analyst/PM - Financial Management-

Responsibilities:

• Managed enhancing programs, including large initiatives and Group Business Cases (GBCs)
• Approved/Reworked Project Budgets starting Confidential $100k for Phase 2 through 5 work effort to completion
• Trained Project Managers on the financial tracking and management perspective of Project Management
• Accumulated project estimates and funding approval from IT Governance
• Created and Provided Monthly MS Project budget reports to upper Management

Confidential, Anniston, Alabama

Project Manager/Senior Technical Analyst

Responsibilities:

• Assisted with data migration, data mapping field to field from legacy system to SAP MM conversion process
• Participated in the overall and day-to-day transition from the standard Depot System to the Logistic Modernization Program (SAP MM)
• Managed Master Data within the Material Requirements Planning (MRP) software and initiate corrective action
• Gathered MRP requirements and compared MRP data output against actual physical inventory
• Assisted in migration from Mainframe to Client server on database materials
• Facilitated training sessions for new employees/Contractors

Confidential

Software Engineer Healthcare Industry

Responsibilities:

• Built systems and implemented system enhancements which include gathering, developing, installing, testing, and training end-users on the IDX FlowCast and ImageCast systems
• Analyzed user/business requirements, provided system design and programming support for in-house developed applications
• Tracked software customization, defects and issues, and gathered system requirements via the SDLC (Software Development Lifecycle) process
• Participated in weekly status meeting to provide project updates to Management
• Created and/or updated user guides and training materials for end-user troubleshooting

Confidential, Atlanta, Georgia

Development Project Manager Transportation Industry

Responsibilities:

• Managed multiple technical projects (SiteManager, SitePad, and SiteXchange) generating over $3M dollars
• Delivered projects on time and within acceptable criteria as the team transition to the Agile Methodology
• Managed budgets cross-functional teams of up to 20 developers and 5 testers
• Proactively managed Software Development Projects following the SDLC (Software Development Lifecycle) process and the Agile Methodology from initiation to implementation
• Developed, managed and tracked detailed project plans within PlanView which included budgets, timelines for scheduled activities and dependencies
• Facilitated gathering system requirements for requested enhancements/customizations
• Prepared Proposals, Estimated documentation, and deliverables for software development projects
• Produced project status reports, reported issues, evaluated risk and resolved day-to-day issues
• Created EVM (Earned Value Management) data for project reports to upper management
• Reported progress to all stakeholders through Sprint Burn-Down Reports and Iteration Burn-Down Reports
• Created Project fiscal year backlog list obtained from Serena Team Track in conjunction with product owner
• Coached, mentored, and led team to use Agile methods from Scrum in a Rational Unified Process (RUP)

Confidential, Birmingham, Alabama

IT Project Manager

Responsibilities:

• Managed IT projects with EVM via the SDLC (Software Development Lifecycle) process and in-house methodology during review, audit, testing within scope, time and cost to meet customer satisfaction
• Monitored the project activities/resources from initiation to completion of projects
• Prepared Project Charters, Issue/Risk Management Plans, Lessons Learned, etc.
• Gathered customer requirements, interfaced with the customer and external application vendor on technical and non-technical issues
• Performed QA process testing consisting of unit, system, and user acceptance testing
• Coordinated peer reviews for change management documents and project code
• Responsible for development of project plans, work requests and action item logs
• Scheduled and conducted Sarbanes Oxley (SOX) brown bag training sessions
• Performed SOX audits on work request and change control processes for internal IT
• Created Projects within NIKU Workbench to Plan, budget, and schedule activities
• Coordinated with staff to perform work breakdown structures and schedules application enhancements and new development efforts
• Developed test strategies, test plans, and workflow to provide acceptable results to clients
• Participated in the weekly senior director status calls
• Served on SEPG (Software Engineering Processing Group) focus group to modify software configuration management processes

Software Developer / Software Configuration Manager

Confidential

Responsibilities:

• Developed, scheduled and migrated batch code changes to production
• Scheduled and performed software configuration audits for six applications
• Scheduled, facilitated and prepared change control board meetings and meeting agenda for seven midrange applications
• Performed ongoing maintenance support activities for applications coded in C++ and COBOL
• Created UNIX Korn shell scripts for DDS (Data Distribution Systems) which produced packages for installation on UNIX operating systems
• Wrote complex SQL queries for data validation against various reports
• Responsible for requirements gathering, time estimates and schedules for each work effort
• Reviewed business requirements /design specifications to meet client needs
• Coached new and existing staff members on creating data distribution system packages
• Facilitated code reviews; participated in peer reviews and lessons learned sessions

Confidential

Team Lead of Software Development Healthcare Industry

Responsibilities:

• Supervised and mentored a team of five software developers
• Responsible for Coordinating with Healthcare carriers to receive accurate and timely transmission of data
• Ensured software developers have Healthcare carrier specification manuals, and the necessary test data to complete (SSR) System Support Requests
• Interacted with the registration department and Corporate Account Executives to ensure necessary information has been obtained to develop New Lines of Business.
• Coached new software developers in coding and maintaining edits in FoxPro 2.6
• Provided strong leadership, team building, mentoring, and negotiation skills
• Interfaced with clients from Hospitals/Physicians’ offices and internal programming staff on implementation and completion of all internal/external documents necessary to complete SSRs
• Analyzed, designed, and reviewed FoxPro program logic to meet project specifications and departmental standards
• Performed troubleshooting & debugging of missing data during medical claims processing
• Provided user requirements analysis and coded new and enhanced FoxPro edits

TECHNICAL SKILLS

Operating System: SUN Solaris, HP-UNIX, MVS, AIX, Windows XP, Vista, & 7, IBM-4341

Programming Languages: Visual C++, SQL, Korn Shell, Visual Basic 5.0 and 6.0, COBOL, Turbo Pascal, Assembler, LISP, BASIC, Prolog, Smalltalk, FoxPro 2.6

Application Software: Microsoft Office Suite, Lotus 123, Lotus Notes, WordPerfectPFS: First Choice, Mercury Test Director, Mercury WinRunner, CONNECT Direct, NIKU Workbench, Clarity, PeopleSoft CRM, DDS, WinDDS, ImageCast, FlowCast, Ingenix, ConnectR, Remedy, PlanView, Microsoft Project, FrontPage, SAP (System Application & Products)

Databases: d-Base IV/SQL, Oracle 10g

Content Management Software: Documentum, SharePoint