SUMMARY

• Participate actively in drafting Testing RFP responses with emphasis on Delivery Model, Staffing Model, Service Offerings, right offshore/onshore ratio and improved YoY Productivity Gains.
• Ability to set - up Testing Center of Excellence, Test Policies, Procedures and Guidelines
• Rich experience in translating Business requirements to understandable IT systems requirements and Implementing Shift Left Methods & Procedures across the organization.
• Having diversified expertise in implementing Information Technology and specialized skill implementation of all modules of ERP including SAP-O2C & F2M, JDA-D2S and CP2C.
• Superior communication and E-mail skills for coordination between local & globally located teams.
• Define business process, risk analysis and providing baseline acceptance criteria and deliverables.
• Exceptional ability to maintain and build client relationships, frequent travel meeting one on one with clients, able to comfortably converse with all facets in the clients organization.
• Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development and Testing.
• Acted as liaison between management and development team for Requirements and QA.
• Managing reports, analysis and decision-making for a change request.
• Test Project Management, Test Schedule, Project Tracking and Team Management
• Participated in Business Process Workshops and Requirements Gathering as part of theTesting Shift Left Methodology
• Drafted Testing Considerations on FDD’s and created TCoE FDD creation guidelines.
• Expertise in spearheading multiple Testing Projects as well as new technology implementation for streamlining IT operations within time & cost parameters as per quality standards.
• Act as People Manager, Resource Manager and mentor, provide year-end appraisals & ratings.

PROFESSIONAL EXPERIENCE

Confidential, Alpharetta-GA

TCoE Manager

Responsibilities:

• Successfully set-up the Testing Center of Excellence per client requirements by employing Capgemini Testing Shift Left Methodology
• Preside over weekly TCoE meetings and provide TCoE weekly status updates to the Client-CIO
• Actively review and assist both Capgemini & Client testing resources with TCoE deliverables
• Managing entire ERP project operations with a view to achieve business objectives and ensure optimum utilization of available resources.
• Participate in daily Business Process Workshops and drafting Testing requirements and considerations for ERP systems to represent the processes and functions
• Guiding the users in using various modules and the management of functional issues.
• Interacting with users and management by calling the meetings to provide the solution.
• Recommend implementation approach of Regression test strategy, roadmap, schedule,workload including the roles and activities Capgemini would own and client would retain during the test strategy implementation phase and subsequent phases
• Propose a process to build and maintain a global library of regression test scenarios/scripts (both manual & automated) including data attributes
• Assist with Integrated automation solution encompassing test data extraction and creation, test execution, validation and reporting
• Significantly reduce the manual, repetitive and labor intensive effort associated with application feature and regression testing utilizing scripting tools such as HP QTP and Worksoft
• Define the appropriate staffing model (centralized/managed services/integrated), right onshore/offshore ratio and forecast year-on-year productivity gains
• Expertise with identifying security testing requirements and defining testing scope
• Ability to gather information for network mapping and system finger printing
• Perform impact analysis, vulnerability assessment including automated scans, eliminate false positives and enumerate vulnerabilities
• Conduct dynamic application & static code analysis, prevent infrastructure attacks & fuzzing
• Expertise with various JDA-D2S modules and functionalities including Develop Supply Chain Strategies, Manage Lifecycle Process, Develop Base Forecast, Develop Demand Plan, Consensus Demand Plan, Generate Replenishments, Rough Cut Capacity Planning, Sales & Operations.
• Expertise with various JDA-CP2C modules and functionalities including Portfolio Strategy, Mgmt of Retail Transactions, Develop Assortment Plan, Cluster, REX components, Assort Products, POG generation, Space Planning, Floor Planning and Assess Performance.

Confidential

Senior Manager

Tools & Technologies Used: Trizetto-Facets, Trizetto-QNXT v 4.8, Crystal Reports, Citrix, Putty, QC 10, QTP 9.5, SQL Developer, SQL Enterprise manager 2000, SQL Plus, SQL Server management studio 2008, TFS Explorer 2008,, Datamatics, EDW, TruCare, Casenet, Emdeon, Payspan, MicroDyn, Burgess, Optum, Business Objects, Java, Perfecto Mobile, Device Anywhere

Responsibilities:

• Draft ICD-10 testing proposals dat include details around both traditional and non-traditional testing types, provide detailed walkthrough to the client and answer all outstanding questions.
• Work closely with VP, Director, and Assistant Director on day-to-day Account Activities including identifying new Business Opportunities, managing Client escalations, invoicing the client and assist with recruiting/staffing activities.
• Overall Delivery and Account Manager for BCBS-MI account, managing revenue of $4 million per annum and a team size of 44 members including, Developers, System Analysts and QA resources.
• Responsible for the successful delivery of both Managed Services and T & M projects.
• Provide a consolidated Summary Report of all the activities across the account to both the Client IT-Director and Cognizant Executive Leadership Team.
• Participate in the Quarterly Account review with Client-CIO and Cognizant Executive Team.
• Analyze and optimize business process flow, define and implement time and cost saving test metrics, and create test strategy, test data strategy, test plans and transformation plans
• Provide a roadmap to increase throughput, reduce total cost of ownership, improve quality
• Provide a recommended testing team organization chart including roles and effort required
• Employ Risk/Model based testing to identify high risk areas & mitigate problems early in lifecycle
• Expertise with Mobile Functional Testing, Mobile Compatibility Testing, Mobile Usability Testing, Mobile Performance Testing & Mobile Security Testing
• Expertise in executing tests both of physical devices and on emulators including perfecto mobile and device anywhere. Expertise with both in-house and cloud based Mobile test execution
• Expertise in defining defect management cycle, defect documentation, defect density calculations, defect priority, severity, defect type, state & reason
• Expert in creating defect documentation templates and conducting defect triage meetings
• Certifying code coverage and quality based on defect density report
• Analyze the suitability of tools and accelerators for test data analysis, creation and provisioning to the environments identified for various testing types
• Mining for historical high frequency, volume of test data from the database to facilitate glod copy of test data creation dat provides sufficient volumes of test data as needed for code coverage validations for all the different phases and types of testing
• Facilitate duplicating of glod copy of test data for various reference and transactional parameters which can be reused across all the test environments
• Obtain status updates and assist with on-time delivery of Cognizant Managed Services Projects
• Extensively worked on SQL server 2010 to test all the data transactions, worked with HP QTP to connect to the database and to query the database for all database verifications.
• Responsible for leading an automation team in delivering the automation suite and the solution using QTP framework.

Confidential, Richmond-VA

Software Engineer

Tools & Technologies Used: FACETS, Java, J2EE, C, C++, XML, HL7, Blue Chip, Blue Star, RTB-Real Time Benefits, Weblogic, Blue Exchange, Blue Chip, Blue Star, RTB-Real Time Benefits, Citrix, X12 RS, Test Harness Tool, SQL SERVER 2005, ASP,UNIX Shell Scripting, SQL Loader, Oracle 10g, XML, QTP, Windows XP & MVS- OS 390, z/OS, HP Quality Center 11.0 & Rational ClearQuest, ClearCase, ETL Ab-Initio, Unix, Mantis & Test Link.

Responsibilities:

• Work closely with URC’s and Regional Test Centers from APOC (Asia Pacific Operations Center), EMEA (Europe Middle-East & Africa Operations Center), NAOC (North America Operations Center) and LOC (Latin-America Operations Center).
• Facilitate QA Kick-Off meetings to discuss scope, dependencies, set expectations, discuss non upstream issues and address issues dat may arise during QA. Conduct bi-weekly status calls with ROC’s (Regional Operations Centers) to discuss QA progress, identify blockages, provide heads-up on upcoming build/patch deployments.
• Attend daily QA Leads stand-up meetings to provide status to VP, GM & Senior Principal PM
• Conduct Triage meetings to evaluate bugs and/or issues found during QA execution Phase, prioritize and assign bugs for resolution or to repro in S.I.T. Prioritize Test Cases and provide Test Case Assignments to the ROC’s. Request various Sign-offs from the ROC’s including Test Case Sign-off and QA Test Execution Completion sign-off and attend Quarterly Go-No Go meetings.
• Created HIPAA ANSI X12/EDI 4010/5010 transactions, extensively worked on 837 I/P/D files and Transactions for Claims. Tested 837I inpatient primary claim, Secondary claim, MedA crossover with inpatient & outpatient claim, 837I file with outpatient primary & secondary claim. Tested 837P MedB crossover file, Primary claim & Secondary claim. Worked with X12 /EDI transactions and validated the specifications/mapping for 837 transactions and 835 responses.
• Extensively worked on EDI 834 for Benefits, Enrollment and Maintenance applications.
• Involved in extensive 276/277 validations on Test Harness Tool, Availity & Nebo Portals for all four states IL, OK, TX & NM. Verified 277 against Blue Chip & Blue Star for 4 states IL, OK, TX & NM.
• Validated 270/271 through Test Harness Tool for 4 states IL, OK, TX & NM. Verified Benefits obtained on 271 Responses against RTB-Real Time Benefits. Tested both Blue Exchange & Local Transactions for 270/271 & 276/277. Validated both Professional & Institutional Claims. Hands on experience validating Local, Home & Host scenarios for 270/271 & 276/277.
• Tested patient registration in Prelude, Scheduling of patients in Cadence. Tested the ADT scenarios and other functionality for In-Patient. Tested the HL7 messages, Hospital Billing and Professional Billing in Resolute.
• Set-up folder structure (under both Requirements & Test Plan tabs) on QC for HCS & MCS Claims Remediation Adjudication Projects. Added HCS & MCS Parent & Child Requirements onto QC (under the Requirements Tab). Execute Batch Jobs on Mainframes, Edit/Browse Data sets using File Aid. Assist the ICD-10 QA Team in Test Environment set-up and validation activities
• Actively involved in Test Case creation for ICD-10 (HCS & MCS) projects on QC and Validated MCS/HCS Online & Batch claims on a daily basis. Identify the Test Data needs for each of the Test Cases created on QC for ICD-10 project
• Validate Credit Card Billing transactions using ETL tools like Ab-initio and Expertise with DOTS-Credit Card Disputes Online Tracking System.