We provide IT Staff Augmentation Services!

Project And Program Manager Resume

5.00/5 (Submit Your Rating)

New York, NY

SUMMARY:l

  • Seventeen years of experience in Information Technology, and 12 years in managing enterprise wide, complex, interdepartmental, and global Programs and Projects.
  • Proven track record in completing projects and programs on time on budget, meeting or exceeding business expectations.
  • Proficient in leveraging in - house and outsourced resources to maximize business advantage.
  • Experienced in developing corporate wide I.T strategic plan, creating project portfolio in alignment with the strategic plan, and managing project portfolios to their completion.
  • Management experience include in Financial, Health Care, Technological, Pharmaceutical, Insurance, Airlines, Financial, and Real Estate industries.
  • Single Sign On (SS0) deployment
  • Primary Data Center Move
  • Secondary Data Center Build
  • Enterprise Project Management Implementation (EMP, using MS project on 0365)
  • Unstructured data migration to Office 365
  • Corporate wide O/S Migration (Desktop Deployment) Projects NT, Windows 95, Windows 2000, Windows 2003, Windows XP, Windows 7)
  • Post Mergers and Acquisitions Integration
  • SharePoint infrastructure migration and implementation
  • Application Development (Standalone & Client Server Technology),
  • Web design/ Development (intra/Internet)
  • Active Directory Implementation
  • Companywide Hardware refreshes
  • Contract and Vendor Management
  • Design and implementation of SMS/SCCM infrastructure
  • Startup of corporations
  • Setup of PMO (Project Management Office)
  • Corporate wide MS Office upgrades (2003 to 2007 and to 2010)
  • Data Center consolidation and moves, including application migrations
  • Relocation Project - Move of entire I.T infrastructure, including the Data Center and all users to new location (500 servers and 5000+ users)
  • Thorough understanding and experience in creating and managing, Scope, WBS, Budgets, Schedules, Risk management plan, Communication plan, Vendor Management, Procurement Management, Quality Management, and overall Project Management Plans.
  • Thorough understanding of PMI’s PMBOK’s Process Groups and Knowledge areas.
  • Thorough understanding and experience in setting up processes and procedures for all functions within PMO
  • Thorough understanding of MSF, SDLC, Agile (Scrum) methods, etc.
  • Thorough understanding and experience in developing Strategic Plans
  • Thorough understanding and experience in Project Portfolio Management
  • Experienced in providing training on Project Management methodologies and knowledge areas
  • Vendor and Contract Management
  • Experienced in Global Delivery utilizing offshore/ onsite model
  • Ability and experience in managing multiple project at a time, and project team of 50+
  • Managed project budgets of up to $35 million
  • Positions held: Program Manager, Sr. Project Manager, Assistant Vice President, Implementation Manager, Solution Architect, and Consultant.

PROFESSTIONAL EXPERIENCE:

Confidential, New York, NY

Project and Program Manager

Responsibilities:

  • Responsible for managing multiple projects and programs, assisted in setting up new PMO, including creating 15 +templates related to projects and programs, created process for categorizing project tiers.
  • Individually created RFP for QA Outsourcing, and participated in getting a vendor on board for outsource testing of 60 percent of applications.

Confidential, New York, NY

Sr. Project Manager

Responsibilities:

  • Responsible for managingWindows XP to Windows 7, Office 2003 to 2010 upgrade, I.E 6 to I.E 8, and other system upgrades.
  • The upgrades were put into core image which were then deployed to approximately 40 sites locally and internationally to approximately 6000 machines.
  • The project was managed utilizing Microsoft’s BDD/ MDT methodology, the project was comprised of testing application compatibility (1100 + applications), packaging applications (approx. 280) creating and deploying the new image using SCCM desktop management system.
  • The project was divided into 10 blocks, namely, Application Management, Establishing and maintaining common test lab, Infrastructure remediation, Desktop security, Imaging, USMT, Training, Application compatibility, deployment, and Operations readiness.

Sr. Project Manager

Confidential, NY

Responsibilities:

  • I am responsible for managing all Information Technology integration activities, related to infrastructure consolidation, enhancements of processes and procedures Confidential is spread out to 20 different building, 20 Plus offices, and a Hospital.
  • The project is to integrate Confidential systems into Confidential systems and administration.
  • First an assessment of functional organizational structure was performed.
  • All tools, applications, back end infrastructure, Hardware, and processes were documented.
  • The determination was then made as to what changes or modifications are necessary to ensure a smooth transition.
  • Once the determination was made the following systems were modified, transitioned or implemented:
  • Implementation and training of New CA ticketing systems
  • Training and completed transition of Confidential Help desk to Confidential help desk.
  • Implementation IMB s CA Unicenter Network and Systems Management
  • Modification, testing, and implementation of several internal processes.

Confidential, Long Island, NY

Sr. Project Manager

Responsibilities:

  • As part of the data center build, consolidation (Primary and DR sites), and migration project, I am managing the following projects: design, infrastructure setup and migration of SCCM infrastructure to primary and DR sites
  • Design of NAS/ DFS environment, infrastructure build, and migration of data from 49 domestic and international sites to the new environment (Primary and DR data center sites)
  • Design of Print cluster environment, infrastructure build and migration of print servers from 50 sites to the new print cluster environment (Primary and DR data center sites)
  • Design, build and deployment of DMVPN infrastructure.
  • Migration of various application to new Data Center.

Confidential, Virginia Beach, VA

Sr. Program Manager

Responsibilities:

  • Creation, testing, and deployment of a new corporate desktop image to entire organization. The upgrade included, Windows XP to Windows 7, Office 2007 upgrade, I.E 7.0, and other upgrades to core image applications.
  • Utilizing Microsoft s BDD/ MDT methodology, the project was comprised of testing application compatibility, packaging applications, creating and deploying the new image using Altiris desktop management system.
  • The project was divided into 10 blocks, namely, Application Management, Establishing and maintaining common test lab, Infrastructure remediation, Desktop security, Imaging, USMT, Training, Application compatibility, deployment, and Operations readiness. Each block has an assigned team lead, which makes of project s core team. The image was deployed to 13 locations in 10 states.
  • SharePoint Design, Development, and Implementation (SDDI) Project The purpose of the project was to design, develop and deploy a companywide SharePoint infrastructure, and upgrade SharePoint 2003 version to SharePoint 2007.
  • Some of the high - level deliverables included: Surveying (using SP survey) current and future users for features and site needs. The needs were than translated into design for generic and department specific portals and Mysites. The design consideration included, site name, the purpose, the users of the sites, type of customization needed, the search, scope, security, and personalization. A detailed governance plan for SharePoint infrastructure was also created, including maintenance for specific and overall infrastructure.
  • Consisting of re-imaging and deploying 8000+ desktops and laptops in 10 different states
  • Documenting current IS operations processes and procedure and streamlining the process, and some cases automating processes.
  • Provided three days training sessions to over fifty company associates on Project Management. The training included Scope management, Risk management, Cost management, and Communications management.
  • Complete overhaul of all processes and procedures of PMO, including portfolio management, program, and project management. This was done to bring all processes and procedure to current industry standards

Confidential, Parsippany, NJ

Program Manager

Responsibilities:

  • Development of consumer facing website (bhgrealestate.com) and extranet.
  • Design, development and implementation of 6 different applications needed to support functional departments. Including the creation of all SDLC documents, BRDs, SRSs, etc.
  • A new infrastructure was setup, including LAN/ WAN, servers, workstations, etc. A new workstation images for the company was created, and new AD domain, OUs were created.
  • I am responsible for overseeing all aspects of related projects, including creation and tracking of budget, allocating resources to the project, negotiating contracts with vendors, creation of project schedule, holding weekly status meeting with all blocks delivery managers, and reporting status to the steering committee.
  • All of the project related documents, project tracking, risk logs, issues logs were housed in a project SharePoint site.
  • Created several SharePoint questionnaires, and modified, site templates in alignment with the project needs and requirements.

Confidential

Program Manager

Responsibilities:

  • Finance - Implemented a new G/L, A/P, A/R financial system - Using Oracle financials and decommissioning their previous Navision system.
  • I.T Infrastructure - A new infrastructure was setup, including LAN/ WAN setup, Confidential Machines with Confidential images, etc.
  • Data migration - A new application was created to extract all the Canadian data in a format that is currently used by Confidential .
  • Coldwellbanker.com website and related applications were modified to include Canadian Listings
  • Various business applications, EDG, AOM, CGRN, IFMS, VCMS, LMS, cbworks, CBU etc were modified to integrate the Canadian processes and applications.
  • Extensive Training program was created to train users on new systems
  • New Marketing programs were created for Canadian Market.
  • As a program manager I am responsible for overseeing all aspects of the project, including creation and tracking of budget, allocating resources to the project, negotiating contracts with vendors, creation of project schedule, holding weekly status meeting with all blocks delivery managers, and reporting status to the steering committee.
  • All of the project related documents, project tracking, risk logs, issues logs were housed in a Program’s SharePoint site.

Confidential, PeaPack, NJ

Sr. Project Manager

Responsibilities:

  • Applications, workstation and user inventory
  • Application testing and Packaging
  • Scheduling and Migrating users to new OS
  • And all PM related tasks: Project planning, tracking, issue resolution, resource allocation, status reporting, etc. All project related documents were housed on SharePoint site. Well versed in modifying, creating, site templates, including list, workspaces, web Parts, libraries, Work flows, etc.

Confidential, Atlanta, GA

Program Manager

Responsibilities:

  • Windows 2003/ XP migration/ Data Center move (15000 nodes)
  • First phase of the project included planning and Managing XP migration related tasks in preparation for Windows 2000 to Windows 2003/ XP migration. The Tasks include the following: Project planning, tracking and managing Inventory of applications (wrote a program to do inventory of applications on users machines) Inventory of hardware Applications testing and packaging Assigning software and hardware to users.
  • And detailed Planning for Data center move to new location.
  • The third phase included full migration project of servers and workstation to windows 2000 to 2003 and XP workstations, responsibilities included: Project Planning, Resource allocation, and Active Directory design.
  • Managed and assisted in the creation of Project Management Office
  • Assisted in developing corporate Strategic plan
  • Developed Portfolio Management, Asset Portfolio Management, and Resource Portfolio Management procedures
  • Conducted training sessions on, Strategic Planning, Management, Asset Portfolio Management, and Resource Portfolio Management
  • Prepared project portfolio reports for Management
  • Oversaw projects executions
  • Created and monitored Benefit realization plan
  • Lead status meetings on project portfolio status
  • Created Risk Management Plan for various projects and programs.
  • Created customized templates and process models for Projects and Programs, based on industry best practices, and PMI’s PMBOK Guide
  • Piloted Project and Programs adhering to the new PMO infrastructure and templates
  • Created SharePoint based document repository for projects and programs, including status reporting
  • Creation of software requirement specifications
  • Creation of Project Management plan, including, Scope Management plan, schedule management plan, risk management plan, cost management plan and procurement plan.
  • Creating and managing project budget
  • Identification and management of Risk
  • Creation and management of test plan
  • And all PM related tasks, i.e. Project planning, tracking, issue resolution, resource allocation, status reporting, etc.

Confidential, Livingston, NJ

Sr. Project Manager

Responsibilities:

  • Project planning, tracking and managing
  • Inventory of applications (wrote a program to do inventory of applications on users machines)
  • Inventory of hardware
  • Applications testing and packaging
  • Assigning software and hardware to users.

Confidential, New Brunswick, NJ

Program Manager

Responsibilities:

  • Managed the overall implementation of a multi-million dollar project at Confidential & Confidential world headquarters.
  • Management all project activities to ensure project is delivered on time, within budget and according to specifications. The project encompassed 5 different sites consisting of 8 different buildings. The team comprised of five IT department managers and 40 + individuals.
  • Created an overall project plan and tracking progress.
  • Created and tracked budget and reported to steering committee which comprised of CIO and directors on a weekly and monthly basis.
  • Conducted daily/ weekly status meetings with members of the team.
  • Planning and Migration of all NT Infrastructure and F&P servers to Windows 2000 servers.
  • Planning and designing processes and, Migration of 20000 workstations from 95 to Windows 2000 professional.
  • Windows 2000 Active Directory design.
  • Application testing and scripting of 500+ applications.
  • Implementation of Exchange, SAN and Cluster Environment.
  • Migration of several terabytes of shared data to cluster/ SAN environment
  • Design of SMS infrastructure.
  • Implementation of SMS infrastructure.
  • Re-cabling of entire campus from Cat 3 to Cat 5
  • Construction of new wiring closet or modifying old ones
  • Laying of fiber optic cable between buildings.
  • Setup of campus wide Wireless network.

Confidential, New York, NY

Solutions Architect/ Program Manager

Responsibilities:

  • Prepared documents showing the benefits of deploying Windows 2000, ROI study, Cost Analysis, project planning, resource allocation and budgeting.
  • Prepared Project Initiation Document (PID) to request funds for the project.
  • Coordinated and managed Inventory of entire global network including servers, workstations, applications running on different platforms sorted by department, all LAN/WAN equipment.
  • Documented current and future (After the implementation of Windows 2000) LAN/WAN design.
  • Created project plan for Windows NT 4 to Windows 2000 migration of 8000 seats. A global project consisting of sites in Europe, Asia, and America.
  • Managed the department that was responsible for creating Windows 2000 advance server/ workstation images, created security templates for severs and MSI packages.

Confidential, Atlanta, GA

Team Lead/Program Manager

Responsibilities:

  • Preparing and presenting to the management, the benefits of deploying Windows 2000, ROI study, Cost Analysis, project planning (Timeline) and preparing documents to request funds for the project.
  • The project was completed 20% under budget, and 3 months less than the allotted time.
  • At the completion of the project I used TCO and Gartner Group model to show the cost benefits achieved by deploying Windows 2000.
  • Helped creating IT strategic plan in alignment with Business goals. Recommended and managed organization changes and projects.

We'd love your feedback!