PROFESSIONAL EXPERIENCE

Confidential

Release Manager

Responsibilities:

• Owned teh Release Management lifecycle which includes scheduling, coordinating, and teh management of releases across teh enterprise for multiple applications. Teh releases can be inclusive of application updates, operating system patches, security improvements and hardware upgrades.
• Worked collaboratively with all participants in IT development projects and is supportive of developers and testers as they set up their build development/test environments.
• Built teh IT Release Calendar in working closely with teh IT managers from different portfolios across IT and centralizing view of all releases.
• Ensured teh process requirements of release management were built - in.
• Assisted in managing projects and interdependencies to ensure milestone adherence to ensure teh integrity of teh release can be measured.

Confidential

Project Manager

Responsibilities:

• Provided Integration Support using teh Agile Methodology.
• Planned and Coordinated Release Planning sessions. Teh purpose of this meeting is for teh Program as a whole to commit together to clear set of achievable Release Objectives dat will determine wat features will be implemented in teh coming release.
• Planned and Coordinated Solution Demos. Teh purpose of teh Solution Demo is to ensure dat teh sprint-by-sprint output from each of teh project teams can be successfully integrated into a single solution.
• Planned and Coordinated Retrospective Planning Sessions. Teh purpose of teh Release Retrospective is to review wat went well in teh release, and to identify one or two adjustments dat teh Program will attempt to make together in teh next Release.
• Planned and Coordinated Project Status Meetings. Teh purpose of these meetings is to status team progress, review any risks associated with teh release, and verify dat no team is facing any obstacles to teh completion of teh Release Objectives.
• Managed multiple projects and tracked progress of a large number of fast-moving projects. Studied particular problems of a sensitive nature and identify areas of concern. Developed substantive recommendations for changes in programs.

Confidential

Project Coordinator

Responsibilities:

• Managed multiple projects and tracked progress of a large number of fast-moving projects. Studied particular problems of a sensitive nature and identify areas of concern. Developed substantive recommendations for changes in programs.
• Used MS Project to manage and monitor teh status of projects and deliverables to ensure deadlines are met and bring issues of timeliness to management’s attention.
• Used MS Excel to manage and track action items, document issues and risks.
• Used MS Word to create a weekly status report detailing statuses of all deliverables. This report is submitted on a weekly basis to Project Manager.
• Prepared presentations, briefing materials for internal and external distribution.
• Used MS Outlook to schedule and coordinate meetings. Established and maintained contacts necessary to schedule meetings, and working groups.
• Acquired notes during meetings and distributed meeting summaries accordingly.
• Used SharePoint as a collaboration site to upload and share documents.
• Assisted with teh coordination of teh installation of new workstation equipment (computers and phones) for new call center site. Coordination also involved installation of software and testing.
• Used MS Project to manage and update project schedule; to monitor and document team activities, milestones, risks, issues, and action items.
• Coordinated conference calls and meetings; recording meeting minutes as needed. Established and maintained contacts necessary to schedule meetings, and working groups.
• Provided additional administrative support to teh Project Manager as needed.

Confidential

Solutions Consultant

Responsibilities:

• Provided client support for teh use of global data synchronization. Assisted businesses with using teh tool to improve their product data management needs.
• Provided client support and technical issue resolution. Acted as technical liaison between SA2 Worldsync and software providers to detail technical requirements and customer needed functionality for delivery.
• Lead training sessions for end users in teh use of SA2 Worldsync systems and applications. Used PowerPoint visuals as an aid in on-line training.
• Provided customer support through an engagement process to meet customer needs. In addition, support customers throughout teh entire implementation process and ongoing maintenance.

Confidential

Project Coordinator

Responsibilities:

• Provided professional accounting and administrative support and guidance regarding teh administration of teh Minority and Small Business Enterprise (MSBE) Program for AACPS.
• Participated in AACPS commitment to establish a program dat created competitive opportunities for MSBEs in teh procurement of goods and services.
• Used MS Excel to collect and maintain database to track and analyze MSBE procurement and accounting data used to create and issue an internal Annual Report to teh Superintendent dat demonstrate AACPS progress towards achieving teh MSBE goals.
• Used MS Word to create internal annual report dat detailed procurement AACPS procurement activity.

Confidential

Project Coordinator

Responsibilities:

• Provided coordination support using teh Agile Methodology.
• Gatheird, analyzed, and delivered information in clear, concise and meaningful formats based on specific project and/or program requirements.
• Provided administrative and analytic support to teh Project Manager.
• Provided project coordination for government agency (HUD) by assisting executives of teh group on special projects facilitating teamwork.
• Coordinated and attended on-site meetings. Used MS Word to distribute minutes.
• Written, maintained and submitted monthly status reports.
• Communicated regularly with management and key stakeholders to address ongoing strategies and concerns.
• Provided quality review to project documentations and deliverables as needed.