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Sr. User Experience Designer Resume

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CA

SUMMARY:

  • UX Professional familiar with user centered design current and best practices. Designed user experiences for mobile, tablet, desktop, tv and web based applications.
  • Worked in various UX roles across multiple industries including banking, aviation, broadcast media, B2B, agency and more.
  • Skill set ranging in areas of Information Architecture, User Experience, Interaction Design, Interface Design and Front - End Web Development/Prototyping.

PROFESSIONAL EXPERIENCE

Confidential, CA

Sr. User Experience Designer

Responsibilities:

  • Headed up UX design for set top box core UI projects as well as several HTML 5 tv apps in both Agile and Waterfall environments.
  • Acted as user advocate while collaborating with cross-functional teams
  • Lead team oriented and personalized training on Axure RP 6.5 and 7
  • Created and championed hi-fi interactive prototypes for usability testing
  • Conducted user research by interviewing and observing customers in their homes
  • Leveraged research findings and UI audit to inform UX design goals
  • Built wireframe stencil in Axure RP 7 for UX team

Confidential, Anaheim, CA

Sr. Software Interaction Designer

Responsibilities:

  • Planned and acted as lead designer on major Windows based software project
  • Designed interaction for hardware configuration computer software
  • Created wireframes, prototypes and wrote technical specs with Adobe Fireworks
  • Whiteboard brainstorms with design team
  • Conducted usability tests
  • Worked with design team and product managers to refine business requirements
  • Supported development team during implementation

Confidential, Renton, WA

Mobile User Experience Designer

Responsibilities:

  • Designed iPhone app for airline mechanics
  • Hand sketched wireframes and user flow
  • Created detailed wireframes in Adobe Illustrator
  • Agile environment
  • Scrum meetings with Mobile Solutions Development team

Confidential, Atlanta, GA

User Experience Designer

Responsibilities:

  • Created annotated wireframes using Adobe InDesign for clients Manheim and AT&T.
  • Wrote questionnaires for use during field studies
  • Conducted field observation of users operating current banking systems
  • Interviewed business line and end users
  • Created interactive prototype in iRise to demonstrate user experience in T24 CORE banking system environment
  • Presented prototype to business line, technical team and business analysts
  • Wrote testing scripts and facilitated user testing to validate usability of prototyped system

Confidential, Atlanta, GA

User Experience Designer

Responsibilities:

  • Created user-centered design for software projects by considering customer feedback, and usability findings
  • Wrote user testing scripts for usability tests
  • Created high fidelity prototypes in iRise
  • LeasePlan project: Enterprise level Vehicle Acquisition B2B application interactive prototype
  • Veteran’s Administration project: Caregiver iPad apps interactive prototypes

Confidential, Minneapolis, MN

Interaction Designer

Responsibilities:

  • Reported to UX Leads on various projects while collaborating with content strategists, copywriters, visual designers and developers
  • Improved work process by introducing new style of wireframing using Axure RP
  • Delivered highly interactive functional prototypes of web based apps
  • Assisted in usability tests as an observer
  • Created sitemaps, page flows and wireframes based on requirements gathered from stakeholders

Confidential, Weston, FL

Information Architect

Responsibilities:

  • Gathered business requirements from stakeholders
  • Worked with Senior IA to employ best Information Architecture and to deliver wireframes, user flows, use case scenarios and site maps of customer facing website
  • Conducted competitive analysis and provided IA recommendations
  • Collaborated with BA to create new interface design and interactions for re-release of Bank of America Biller Direct web application
  • Created interactive prototype based on new design

Confidential, Phoenix, AZ

UX Prototyper

Responsibilities:

  • Collaborated with an Avnet Business Analyst
  • Created dynamic interactive prototype to reflect the requested modifications to highly data driven B2B application
  • Updated wireframes for Bank of America Bill Pay Center web application based on change control documents
  • Navigated through all states of beta UI test region and created a wireframe with detailed technical/functional specs for each state of the UI
  • Built functional prototypes that reflected updates to various Bank of America user interfaces including: Bill Pay Center, Bill Pay Choice and Biller Direct
  • Met with the bank, project management, development and business system analysts to discuss design initiatives and implementation of business requirements
  • Assisted Usability Experience Team with usability tests using Morae software

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