Sr. User Experience Designer Resume
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CA
SUMMARY:
- UX Professional familiar with user centered design current and best practices. Designed user experiences for mobile, tablet, desktop, tv and web based applications.
- Worked in various UX roles across multiple industries including banking, aviation, broadcast media, B2B, agency and more.
- Skill set ranging in areas of Information Architecture, User Experience, Interaction Design, Interface Design and Front - End Web Development/Prototyping.
PROFESSIONAL EXPERIENCE
Confidential, CA
Sr. User Experience Designer
Responsibilities:
- Headed up UX design for set top box core UI projects as well as several HTML 5 tv apps in both Agile and Waterfall environments.
- Acted as user advocate while collaborating with cross-functional teams
- Lead team oriented and personalized training on Axure RP 6.5 and 7
- Created and championed hi-fi interactive prototypes for usability testing
- Conducted user research by interviewing and observing customers in their homes
- Leveraged research findings and UI audit to inform UX design goals
- Built wireframe stencil in Axure RP 7 for UX team
Confidential, Anaheim, CA
Sr. Software Interaction Designer
Responsibilities:
- Planned and acted as lead designer on major Windows based software project
- Designed interaction for hardware configuration computer software
- Created wireframes, prototypes and wrote technical specs with Adobe Fireworks
- Whiteboard brainstorms with design team
- Conducted usability tests
- Worked with design team and product managers to refine business requirements
- Supported development team during implementation
Confidential, Renton, WA
Mobile User Experience Designer
Responsibilities:
- Designed iPhone app for airline mechanics
- Hand sketched wireframes and user flow
- Created detailed wireframes in Adobe Illustrator
- Agile environment
- Scrum meetings with Mobile Solutions Development team
Confidential, Atlanta, GA
User Experience Designer
Responsibilities:
- Created annotated wireframes using Adobe InDesign for clients Manheim and AT&T.
- Wrote questionnaires for use during field studies
- Conducted field observation of users operating current banking systems
- Interviewed business line and end users
- Created interactive prototype in iRise to demonstrate user experience in T24 CORE banking system environment
- Presented prototype to business line, technical team and business analysts
- Wrote testing scripts and facilitated user testing to validate usability of prototyped system
Confidential, Atlanta, GA
User Experience Designer
Responsibilities:
- Created user-centered design for software projects by considering customer feedback, and usability findings
- Wrote user testing scripts for usability tests
- Created high fidelity prototypes in iRise
- LeasePlan project: Enterprise level Vehicle Acquisition B2B application interactive prototype
- Veteran’s Administration project: Caregiver iPad apps interactive prototypes
Confidential, Minneapolis, MN
Interaction Designer
Responsibilities:
- Reported to UX Leads on various projects while collaborating with content strategists, copywriters, visual designers and developers
- Improved work process by introducing new style of wireframing using Axure RP
- Delivered highly interactive functional prototypes of web based apps
- Assisted in usability tests as an observer
- Created sitemaps, page flows and wireframes based on requirements gathered from stakeholders
Confidential, Weston, FL
Information Architect
Responsibilities:
- Gathered business requirements from stakeholders
- Worked with Senior IA to employ best Information Architecture and to deliver wireframes, user flows, use case scenarios and site maps of customer facing website
- Conducted competitive analysis and provided IA recommendations
- Collaborated with BA to create new interface design and interactions for re-release of Bank of America Biller Direct web application
- Created interactive prototype based on new design
Confidential, Phoenix, AZ
UX Prototyper
Responsibilities:
- Collaborated with an Avnet Business Analyst
- Created dynamic interactive prototype to reflect the requested modifications to highly data driven B2B application
- Updated wireframes for Bank of America Bill Pay Center web application based on change control documents
- Navigated through all states of beta UI test region and created a wireframe with detailed technical/functional specs for each state of the UI
- Built functional prototypes that reflected updates to various Bank of America user interfaces including: Bill Pay Center, Bill Pay Choice and Biller Direct
- Met with the bank, project management, development and business system analysts to discuss design initiatives and implementation of business requirements
- Assisted Usability Experience Team with usability tests using Morae software
