PROFESSIONAL SUMMARY:

I am a seasoned Technology Professional that brings nearly two decades of extensive infrastructure and application experience within the Financial Services Industry. I have held leadership positions, with responsibility for project and program management across all aspects of Technology at leading Wall Street firms, exchanges, and regulators including Credit Suisse, Confidential, Confidential, New York Mercantile Exchange, Confidential, and Confidential . I have managed projects globally, leading numerous integrations, migrations, implementations and build - outs throughout North America, South America, Europe, and Asia. My program and project management knowledge includes the following key processes, methodologies, and standards: PMI/PMBOK, SDLC, ITIL, Six Sig, RUP, Agile, Scrum, and MüT Method.

COMPETENCIES:

Project and Program Management, IT Operations Leadership, IT Service Management, IT & Business Process Management, Business Development, Business Startup, Vendor & Client Relationship Management (includes RFx Process and Contract/SOW Creation), Large-scale Implementations, eDiscovery (Email Archive/Email Discovery) & Legal/Compliance Technologies, and Strategic Technology Integrations & Convergences.

CAREER EXPERIENCE:

Confidential, New York, NY

Responsibilities:

• Providing guidance on various aspects of business and technology operations which includes product development and strategy.
• Developing venture partnering, channel sales and additional revenue stream opportunities.
• Mentoring existing business and technology operations teams.
• Overseeing off-shore application development teams.

Director, IT Program and Project Management

Confidential, New York, NY and Rockville, MD

Responsibilities:

• Served as Project Management Steering Committee core member.
• Co-authored the development and creation of a project management framework based on PMI standards for Enterprise Technology Services.
• Liaison to Technology Compliance and Internal Audit for Enterprise Technology Services audits.
• Assessed and provided technology recommendations for managing electronic data that led to an Electronic Data Device Control, File Share Policy POC, and a dtSearch Centralization POC.
• Led a server technology refresh, a new file share policy/process work-flow, and file server drive mapping consolation initiative in the District Offices.
• Co-managed a Microsoft Unified Communication Platform implementation and participated with its UAT and POC testing.
• Implemented an infrastructure redesign for building-out Citrix-XenApp and VDI environments.
• Consulted on mobility concerns for Examiners in the field ranging from secure data capturing - to- wireless connectivity reliability that resulted in a review of data capture practices and a UAT/POC with the main US telecommunication wireless providers to provide more reliable wireless connectivity.
• Assessed and remediated two new data center build-outs ensuring current best practices in design, implementation, and in operational procedures were in place.
• Successfully project managed the migration and decommissions of all assets from a Third Party Service Provider’s hosted data centers in Plano, TX and Charlotte, NC during Confidential 's technology insourcing.
• Participated as a triage escalation point during Confidential ’s technology insourcing.
• Project managed the email archive replacement from a Third Party hosted email archive solution to an Confidential on-premise solution - Symantec Enterprise Vault to Autonomy ACA.
• Supported the Symantec Enterprise Vault email archive environment until the completion of the email archive replacement.
• Served as the escalation point for all email archive environment related which included eDiscovery escalations and troubleshooting.
• Managed the Microsoft Exchange 2010 & BES 5.0 build-out and user migrations.
• Created and promoted Audio Visual/Telecommunication changes that resulted in reduced costs and the creation of new standards for building-out Team Collaboration - Video Conferencing/War Rooms and Operations Command Centers in leveraging internal technology resources, using latest available related technologies, and developing a new RFx vendor selection process.
• Responsible for managing hands-on all aspects of the technology infrastructure build-out of four gut-renovated floors at Confidential in NYC:
• Lead in brokering deal between Sidera Networks, Confidential, and the Brookfield Property Management for Sidera to enter the building as a new and alternate data carrier.
• Ensured the build-out of the MDF/IDF rooms and that all infrastructure cabling coming into the new space was to Confidential 's specifications and standards.
• Led the Telecommunications Team through a successful new PBX/Voice implementation and migration.

Confidential, New York, NY

Program Management Office Management & Senior Project Manager

Responsibilities:

• Streamlined project management policies, procedures, & processes related to infrastructure engagement requests and demands.
• Created an Infrastructure PMO Pipeline Management Team to assess incoming infrastructure engagement requests for reviewing architecture design requirements, impact assessment, and for prioritizing scheduling.
• Provided infrastructure architectural solution services related to Infrastructure Architecture demands.
• Project managed cross functional teams in strategic business and technology needs involving Confidential ’s Trade Information Warehouse initiative.
• Infrastructure PMO liaison to Corporate Information Security Office.
• Responsible for the Infrastructure PMO Microsoft SharePoint administration.

Confidential, New York, NY

Senior Project Manager

Responsibilities:

• First to broaden the range of visibility and consistent communication to and from the Confidential “Infrastructure & Systems Teams” to others within Information Services and the Business.
• Project Managed cross functional teams in strategic business and technology driven initiatives and projects ranging from new ventures to core infrastructure enhancements.
• Integral team member of the Confidential Day One Integration Planning & Integration Team that involved with the following systems - Clearing, Market Data, Settlements, Trade Capture, and the initial Salesforce (SFDC) integration.
• Driving force for Change Release Management and Control revisions to policies and procedures, as well as for the additional standardization and refinement of Confidential ’s internal tracking & auditing system.
• Responsible for managing hands-on all aspects of the Aruba Pico Cell wireless network implementation for the Confidential.
• Liaison for Information Security providing heightened awareness and guidance of environmental vulnerabilities to the broader Information Services audience for ongoing mitigation and remediation that also assisted with internal and external audits.
• Responsible for the Confidential Salesforce (SFDC) design, implementation, training, and administration.
• This implementation provided for the first time at Confidential a centralized control of customer base contacts/notes, a single CRM workspace platform, and reportable metrics on the Exchange's initiatives, products, services, and employee performance accountability.
• Managed upgrade and break-fix enhancements to internal Market Data, Clearing, and Settlements application systems.
• Brought about a higher level of Oracle's Support and Oracle Account Management accountability to the Exchange than previously being received as a result of a Oracle 10g RAC 64bit Migration.

Confidential, New York, NY

Vice President; IT Project Manager

Responsibilities:

• Analyzed “cost reduction opportunities” to converge and/or eliminate overlapping/redundant technologies and resources.
• Managed the Enterprise Server & Storage Tower “current spend” data collection, validation, and analysis of the Server Maintenance & Break-fix Support on a Regional and Global scale as part of the Vendor Rationalization Initiative.
• Worked with global cross functional teams to identify program synergies.
• Utilized a new “frictionless RFx” software in co-creating a Multi-Regional (Global) Server Support Maintenance & Break-fix RFx auction geared towards a single Service Support Supplier at a 25%+ cost reduction.
• Redefined and streamlined SLA requirements and created cost pricing matrix to develop a Regional Zürich Sun Solaris Server Support Maintenance & Break-fix RFP.
• Developed cost pricing analysis comparisons for multiple Server Maintenance Support Vendor proposals for both Sun Solaris & Windows/x.86 Server platform environments.
• Led OEM and third party server memory benchmark analysis to determine potential cost savings and technical feasibility in utilizing third party server memory.

Confidential, New York, NY

IT Project Manager Consultant

Responsibilities:

• Managed XP Deployment Programs - discovery, new system deployments, system imaging, application packaging, and data migrations along with asset recovery & disposal services.
• Responsible for internal Confidential and Confidential Partner activities associated with assigned projects - SOW Agreements, Change Orders, Invoicing, P&L Cost Models, and Executive Summaries.
• Developed, implemented, and maintained project reporting mechanisms to identify project tasks, next steps, potential risks, and additional services.
• Worked with Confidential Account Team and Customer to define project scope in conjunction with the development, review, negotiation, and finalization of the SOW Agreements.
• Served as the Confidential Managed Services North East Team liaison for Peak Systems' data migration tool i.e., usage and promotion of.

Confidential, New York, NY and Jersey City, NJ

Project Manager and Systems Administrator Consultant

Responsibilities:

• Project managed cross functional technology teams in consolidating disparate stand-alone test labs/data centers.
• Managed all aspects of the build-out of the new ETC from design and physical build-out to vendor management to system migrations, decommissions, asset disposals, and placement of all related data center infrastructure equipment including all infrastructure cabling to meet current technology standards.
• Developed the ETC scheduling process for all system and application evaluations.
• Project managed XP deployments and user migrations for Fixed Income, Currency & Commodities (FICC) Equities and for the Spear, Leads, & Kellogg Fixed Income and Equities Divisions (SLK FI & EQ) for the New York Metro Area.
• Coordinated and planned efforts with Systems Administrators, User Support Teams, and with the Business lines assessing possible deployment and remediation issues ranging from managing resources to troubleshooting hardware and software to providing post deployment support.
• Systems Administration responsibilities included creating user accounts, setting up user profiles, enforcing account policies, modifying login scripts, and adjusting drive mappings for users and groups within Active Directory.
• Participated in the implementation, configuration, and QA of deployed trading systems associated with build-out of the new 30 Hudson office in Jersey City, NJ.
• Managed and worked hands-on with a team of 6 that migrated, built, configured, and deployed 1000+ desktops and workstations comprising of Confidential - required use and understanding of Windows XP, Active Directory, Marimba, and Altiris and how they interacted within the Confidential environment.

Confidential, New York, NY

NT/2000 Desktop Engineer and Project Manager Consultant

Responsibilities:

• Responsible for hands-on project management and integration of Scudder Asset Management - SAIL Application Update and Remediation Project.
• Configured, conducted UAT, and deployed 250 Confidential and Compaq Netware Client 4.6/NT 4.0 desktops for Confidential I - DeAM Disaster Recovery Initiative.

Systems Engineer/Project Manager

Confidential, New York, NY

Responsibilities:

• Provided ongoing NT 4.0/2000/XP Client and Server support.
• Reviewed Trading Floor technologies and moved/installed trading desk positions.
• Installed and configured NT Desktops - Reuters, Bloomberg, and proprietary trade-order-entry applications.
• Liaison with third party vendors i.e., local ISP/data carriers and market data vendors.

Confidential, New York

Systems Engineer, Project Manager and Technology Evangelist/Sales Engineer

Responsibilities:

• Software Development and Integration of Single Sign-On, middle-ware solutions, and other technology solutions based Asset Management and Assessment software.
• Provided and generated leads for purchase of Partners’ and Confidential ’s technologies and services.
• Provided Sales and Systems Support for road shows.
• Responsible for assisting and managing Confidential ’s consultants in the field.

Confidential, New York, NY,

Systems Engineer/Project Manager Consultant

Responsibilities:

• Managed a team of 12 Systems Administrators across 10 office locations
• Project managed and participated in the implementation of Corporate Investment Banking Division’s rollouts of client/server technology upgrades and user migrations.
• Responsible for the development and ongoing coordination of problem escalation support including procedures, documentation, and problem resolution.
• Involved in integrating Confidential ’s technologies and procedures into the newly acquired Confidential Technology Group.
• Created a means to review “new technologies” that the Confidential was analyzing that were not permitted in the Confidential Production Environment.
• Coordinated office space and data center build-outs for the Confidential Technology Group.
• Provided Road Show support for Confidential Technology Group.
• Onsite Confidential IT Lead managing and resolving both technology and resource issues involved with the merger and acquisition
• Liaison and advisor on infrastructure and network impacts for the following application development efforts - Loan Tracking System, Activity Information System, and Mobile Market Data System.
• Project Lead for Confidential North America Infrastructure to the Confidential Global Y2K Programme Office.
• Managed and coordinated the Confidential ’s Y2K Infrastructure upgrades/decommissioning strategies, implementations, and documentation of 250+ infrastructure devices across North America.
• Developed the Y2K rollover procedures and documentation for the Confidential North America.