SUMMARY:

• Experience working as a corporate and one - on-one software trainer for the disabled and able
• Experience in selling, promoting, and implementing software
• Experience working as a Project Management and Business Analyst
• Experience working with Vendor Management
• Software lifecycles include SDLC, SAP ASAP, Agile-waterfall mix and PMP
• Industry experience includes advertising, utilities, consulting, government, logistics, pharmaceuticals and healthcare

SOFTWARE SKILLS:

• Proficient in Office 2003, 2007 and 2010 (Word, Excel, PowerPoint, Outlook and Access)
• Visual Source Safe, Lotus Notes
• MS VISIO and Project
• Microsoft Live Meeting, WebEx,
• Veterans Administration VistA Foundations,
• MS Project and MS Project Server, TeamPlay, TSPR, Primavera
• SAP Business Objects Designer. Web Intelligence,, Crystal Reports, Xcelisus,
• Remedy, Rational Software, Test Manager, ClearQuest, and RequisitePro,
• Certified in Section 508 Web Accessibility Testing.
• Project Management Professional (PMP)
• HTML/XML Web Page Development,
• Visual Basic 6.0, CCMS, Exchange, Strata, Media Audit, Visual Studio
• Microsoft InfoPath, SharePoint Services and Administration, SharePoint Designer, and Electronic Data Interchange (EDI).

PROFESSIONAL EXPERIENCE

Confidential, Bloomington, IL

Project Manager

Responsibilities:

• Manage multiple, high profile, complex projects concurrently
• Work with appropriate management to assemble project teams with the necessary expertise and skills for each project
• Develop and execute formal project plans including but not limited to WBS, Schedule, Risk, Communications, Resources, Status, etc.
• Responsible to provide feedback on project team members to management
• Responsible for working with clients and management to establish the best use of company resources

Confidential, Waukegan, IL

Project Manager/Senior Business System Analysis

Responsibilities:

• Work in the Infrastructure department regarding server file shares remediationUpdating CMDB.
• Work with Cross Functional Teams, Stakeholders and Business Owners
• Weekly and Monthly Reporting using Project Server and Excel dashboards and pivot tables
• Developed Project Plans, Charters, State of Work (SOW), Work Plans
• Work with Change Impact Analysis
• Developed Validation Change Request
• Work with Release Management
• ITSM Remedy and Service Now for ticket management
• Gather Functional Requirement Specifications (FRS) and User Requirements Specifications (URS)
• Made sure Projects met their milestones/scope, time and budget and were on time
• Working with both large and small project teams
• Working on Global Information Systems (GIS)
• Managing both on and offshore personnel
• Lifecycles ASAP, SDLC and Waterfall
• Project collaboration done on SharePoint
• Experience working with Vendor Management
• Conduct daily and weekly meetings with business and IT personnel
• Forecasting and estimating future projects

Confidential, Vernon Hills, IL

Project Manager in Project Management Office

Responsibilities:

• Project Server for project dashboards
• Weekly and Monthly Reporting using Project Server and Excel dashboards and pivot tables
• Developed Project Plans, Charters, State of Work (SOW), Work Plans
• Work with Change Impact Analysis
• Developed Validation Change Request
• Work with Release Management
• ITSM Remedy and Service Now for ticket management
• Worked with Cross Functional Teams, Stakeholders and Business Owners
• Gather Functional Requirement Specifications (FRS) and User Requirements Specifications (URS)
• Made sure Projects met their milestones/scope, time and budget and were on time
• Working with both large and small project teams
• Worked on Global Information Systems (GIS)
• Managing both on and offshore personnel
• Lifecycles ASAP, SDLC and Waterfall
• Project collaboration was done on SharePoint 2010 and while some projects were migrating to SharePoint 2013
• Experience working with Vendor Management
• Conduct daily and weekly meetings with business and IT personnel
• Forecasting and estimating future projects

Confidential, Waukegan, IL

Project Manager/Senior Business System Analysis

Responsibilities:

• Worked with SAP Supply Chain Management projects
• Weekly and Monthly reporting using Excel dashboards and pivot tables
• IT call center type activities and IT call center project analysis
• Developed Project Plans, Charters, Statement of Work (SOW), Work Plans
• Work with Change Impact Analysis
• Create Validation Change Request
• Worked with Release Management
• Bi-monthly lifecycle implementations
• Worked with cross functional teams, stakeholders and business partners
• Gather function and system requirements from business partners
• Made sure Projects met their milestones/scope, time and budget and were on time
• Working with both large and small project teams
• Managing both on and offshore personnel
• Lifecycles ASAP, SDLC and Waterfall
• Conduct daily and weekly meetings with business and IT personnel
• Forecasting projects and estimating future projects

Confidential, Bloomington, IL

Senior Delivery Business Analyst/Project Manager

Responsibilities:

• Project Lead/Coordinator for projects
• Developed Project Plans, Charters, Statement of Work (SOW), Work Plans
• Worked with Primavera
• Perform Project Status Analysis & Reporting
• Business Analysis Requirements gathering
• Business Analysis Requirements Management
• Develop/Support IT Project Planning activities
• Requirements Management and process control
• Track Project Change Request, Issues and Risk
• Project initiation activities, including categorization of scope, statement of work and other project reporting
• Develop Scope/ Vision Documentation and Project Plan, tracking project process, and developed Risk Mitigation Plan
• Project collaboration was done on SharePoint 2010 and while some projects were migrating to SharePoint 2013
• Worked on some SharePoint Designer web development and maintenance for some projects
• Performed on project metrics and algorithm dealing with EV (Earned Value), CPI (Cost Performance Index), SPI (Schedule Performance Index), BCWP (Budgeted Cost of Work Performed) and ACWP (Actual Cost of Work Performed) and PV (Planned Value)
• Serve as a Point of Contact

Confidential, Lisle, IL

Project Manager/Business Analyst and Assistant Account Manager

Responsibilities:

• Training disabled and non-disabled people in working with the software SAP SCM and SAP Business Objects (BOBJ)
• Conducted user interviews, gathered requirements and analyzed the requirements using Rational Rose, Requisite Pro - RUP
• Assisted Project Management in developing Scope/ Vision Documentation and Project Plan, tracking project process, and developed Risk Mitigation Plan.
• Reviewed test cases written by QA team and made modification for better execution of test cases
• Coordinated with the PMO group in defining timelines & schedules for the project
• Implementation of Business Objects Wyvil Systems for customers and consultants
• Pre and Post sales of Business Object products
• Technical Help Desk for Business Objects
• Recruiting consultants for Wyvil Systems
• SAP Training and Implementation of SAP Supply Chain Management (SAP MM, SD, WM and PP)
• Recruiting subcontractors for Wyvil Systems that were in other disciplines of Information Technology
• Marketing Wyvil Systems Companies for their consulting business
• Marketing SAPKAN a non-profit company for Wyvil Systems
• Created request for proposals to submit to state agencies
• Business Development for Wyvil Systems.
• Maintaining and retaining Customer Relations by using CRM software
• Testing SAP software program to make sure they run on different Operating Systems.

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Gathered requirements from the vendors using methods like personal interviews, questionnaires, and team meetings.
• Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Testing websites for Web Accessibility Standards
• Created issue and default log
• Working within guidelines of the IITA and Section 508
• Running website validators against each web page
• UAT, Black Box and Regression Testing
• Involved in writing Test Cases, procedures, reports and approval of software release.
• Authored progress and completion reports, which were then submitted to project management on a weekly basis.

Confidential, Chicago, IL

Lead Business Analyst, SharePoint and Software Tester

Responsibilities:

• Outcome of project will be the implementation of the EDI software and the conversion of clients from the parallel servers to be 100% after six months of transition.
• Developed user manual, test scripts, and other software documentation
• Created SharePoint access for Project Team
• Updated SharePoint Project Site
• Maintained and Created user access in SharePoint
• Analysis of parallel Biz-Talk servers for EDI
• Unit Testing EDI and XML in Visual Studio
• Developed EDI Forms in Microsoft InfoPath
• Mapping EDI in Visual Studio Created builds in Microsoft InfoPath and Visual Studio

Confidential, Hines, IL

Project lead/Software Analyst-Testing/Configuration Management

Responsibilities:

• Outcome of Office of Information Field Office (OIFO) projects is to automate medical records with no patient safety issues.
• Worked with Primavera
• Project lead for two projects Remote Order Entry Systems (ROES) and Clinical Procedures.
• Made sure the project met its milestones that all deadlines and standards were met, and the project was on budget.
• All project documentation was placed on Visual Source Safe as a document repository
• UAT Manual functional testing of software for the Office of Information Systems for Clinical Procedures, Vitals, Hemodialysis, Audiology and Speech Pathology, Radiology, Remote Order Entry (ROES) and Blind Rehab Software
• Vitals, Clinical Procedures, Radiology, Remote Order Entry Systems (ROES), Hemodialysis, and Blind Rehabilitation, Audiology &Speech Pathology were Client to Server manual SQA testing
• Blind Rehabilitation Java and 508 Accessibility testing
• Certified in 508 Compliance/Accessibility Testing for Software
• Crystal Reports were used for reporting purposes
• Created Test Scripts with Screen Captures.
• Updated project teams with SharePoint regarding the project milestones.
• Regression, User, Functional, Black, White and Gray Testing.
• Tracked software issues using ClearQuest
• Tech-writing and screen captures for software User Manuals