We provide IT Staff Augmentation Services!

Engagement Manager Resume

2.00/5 (Submit Your Rating)

SUMMARY

  • Aid in overcoming business challenges by “aligning business strategies wif state of the art technology to derive maximum returns and efficiency”. Introduce novel and elegant but simple solutions for complex issues by revamping processes and automation alternative. Transmutes organizational growth by formulating IT strategy, transformation of standards / procedures, mentor / build competent team and maintain collaborative relationships wif business partners. Thorough and in - depth competencies:
  • Expert in managing Global Software Application implementation from evaluation phase to post production support wif clear accountability, time driven milestones and deliverables
  • Act as liaison between IT and business senior leadership and develop department / team goals
  • Global Program / Project Management - including budget and resource management
  • Resource Planning - Develop and build high caliber onsite/ outsourced and offshore IT team
  • Thorough in end to end business process mapping, process design, Data mapping, Application Solution Architecture, Data Warehouse and BI reporting
  • Drive organizational changes to curb current / potential dollar drain
  • Coordinate and manage high budget global project
  • Manage and implement automated solutions to drive Growth and productivity
  • Lead and conduct software product and vendor evaluations / selections based on customer business requirements and priorities
  • Change Management /Risk Management/IT Governance
  • Manage sponsors, Core team and user expectations to align wif business / project scope
  • Manage both technical and functional resources - contractors / onsite and offshore team and align team work allotment to align wif business priorities

TECHNICAL SKILLS

Applications: Confidential, Oracle EBS (Financial, O2C, P2P and CRM modules), Siebel CRM, Hyperion

Database: 9i / 10G / 11 G

Tools and Applications: Business Object, Oracle DWH, Discoverer, OBIEE, Noetix, TOAD

Client-Server / Languages: Oracle Forms, Oracle Reports, SQL, PL/SQL, Developer

Project Management Software: Salesforce, MS Project, MS Office, MS Excel, MS Word, MS PowerPoint and Visio

Methodologies: OUM, AIM, Waterfall, Agile Thorough knowledge of Software Development Life Cycle (SDLC)

PROFESSIONAL EXPERIENCE

Confidential

Engagement Manager

Responsibilities:

  • Plan and execute complete project implementation wifin schedule and budget (Track project plan, Deliverables, budget, client invoicing, and receivables management)
  • Provide Delivery assurance management expertise by auditing project for methodology adherence
  • Communicate and coordinate wif C Level executives to ensure open communication, customer satisfaction and project alignment to business Goals
  • Provide management and solution leadership in design sessions to transform complex business model into Confidential Foundation / Data model
  • Develop strategies - Management Reporting, Communication and Escalation.
  • Manage customer, partner and internal project resources
  • Mentor junior EMs
  • Ensure dat all deliverables are delivered in time and milestones achieved

Confidential

Senior Project Manager

Responsibilities:

  • Provide management and technical leadership
  • Act as liaison between IT and Senior Business Leadership for managing / ensuring dat IT roadmap is in alignment to business priorities
  • Managing specialized project kicked off to clean up Oracle EBS upgrade.
  • Develop strategies - Management Reporting, Communication and Escalation.
  • Track and transmit contractor, off shore ad onsite resource workload to Executive / steering committee

Confidential

Senior TEMPPrincipal Business Manager

Responsibilities:

  • Key member of Application evaluation for mergers (Mainly financial requirements - P&L, Balance sheet, Global consolidation reporting, other financial reporting and legal compliance reporting requirements) for 2 mergers. Managed team dat compared new company process / requirements to current processes / Application to derive the best solution for the new company.
  • Managed design of data warehouse and data reporting for end to end Oracle EBS financials, based on business requirement
  • Managed roll out of billing module for UK from requirement gathering to implementation
  • Apply business and functional knowledge halp customers wif smooth consolidation / spin offs
  • Managed re-engineering and re-vamping of current business process to derive maximum benefit, ROI and efficiency
  • Partnered wif C level executives to derive roadmap for smooth transition of ERP requirements during mergers
  • Program / Project Management. Established clear plans to avoid scope creep, Facilitated requirements reviews wif cross-functional team, prioritized requirements, identified gaps and obtained appropriate sign-offs to ensure all risks are covered. Managed design and implementation of short / long term solutions. Created and maintained project plan, monitor / communicates tasks, milestone, statuses and resource allocation. Defined and monitored strategies, conducted steering committee meetings etc.
  • Steady state improvement: Owned and managed ERP Applications - Financial ERP, Value Chain Planning, Product Costing, Business Intelligence & Reporting solutions. Managed enhancements for continuous improvement. Managed day-to-day (including close / consolidations) operational processes for all financial applications. Managed onsite, off shore and vendor teams (business analysts and development team including DBA’s)

Confidential, Hoffman Estates, IL

Senior ERP Manager

Responsibilities:

  • Owned and led solution / design of ERP application implementation - Ensuring scalability, flexibility, data integrity / integration. Led global implementation / ERP upgrade. Improved efficiency and reduced implementation costs by using onsite and offshore resources. Budget 1.5 + M. Direct Report to CIO.
  • Managed program / project as per program management standards in the most TEMPeffective manner - Managed stake holders / sponsor expectations wif appropriate periodic communication / escalations.
  • Business Transformation:
  • Automated complete warehouse operation wif seamless integration to ERP system. Also improved sales and marketing efficiency by upgrading and integrating phone system to ERP to display customer dashboard for both incoming and outgoing calls. Budget 2.5 + M. Direct Report to CIO
  • Responsible for reviewing and improving Integrated Supply Chain Process. Designed and implemented application to identify and account for slow moving / obsolete inventory based on historical utilization, inventory movement and projected forecast. Designed and rolled out module to report inventory turnover, ABC classification and usage trend to halp in better inventory planning and tracking
  • Managed project for developing B2B and B2C e-commerce shopping sites and order tracking application (above ERP tier) wif unified approach for data / process flow between the 2 applications
  • Financial Consolidation. Managed financial application roll out resulting from company takeover of GE FANUC. Budget 1.5 + M. Direct Report to CIO.
  • Management: Managed both business analysts and development team including DBA’s. Also managed OBIEE team
  • Global IT Operation: IT roadmap and solutions were developed to align priority business requirements in alignment IT operation including operations in Canada and Mexico. Developed Flexible, Scalable, and High Performance enterprise architecture to support deployment of ERP solutions for global operation.
  • Business Partnership: TEMPEffectively partnered wif senior executives of different functional areas (Finance team, Supply Chain, Customer Service, Manufacturing / Operations and Marketing personnel). Developed relationship wif Vendors / solution providers like Oracle, Infosys, Ebiz, Boxworks, Winright etc.

Confidential, Schaumburg, IL

Oracle Application Manager

Responsibilities:

  • Managed day to day support of Oracle application implemented globally
  • Analyzed current architecture and develop implementation / upgrade plans
  • Planed and executed upgrades, patches and new implementation roll out
  • Directed department towards using Industry best practices for all aspects of the SDLC.
  • Established and implemented processes and methodologies needed for Industry standards like CMMI, ISO, SOX etc.
  • Worked wif cross functional management group to align development effort to business priorities.
  • Build staffing plans - Interviewed and hired qualified personnel based on staffing requirements
  • Worked wif team members to build training / career development plans and worked to ensure assignments wif increasing levels of responsibility are given to staff.
  • Ensured dat all halp desk tickets registered (Oracle application) are addressed and resolved wifin maintenance agreements and SLA.
  • Managed Confidential ’s off site architecture support group
  • Negotiated wif Oracle on licensing issues as and when needed

Environment: Sun Solaris, ADP Payroll, Oracle Application 11.0.3 / 11i ( Oracle application (GL, AR, AP, Fixed Assets, Cash Management, Purchasing, Inventory, Order Management, iProcurement, iExpense, iSupplier and Telesales modules), Oracle 8.1.7 / 9.2, PL/SQL, Unix

Confidential

ERP and Business systems Solution Architect

Responsibilities:

  • Facilitate Business requirements for large scale Oracle application implementation
  • Map business requirement to ERP application functionalities
  • Analyze requirement Gap and suggested work around / custom solutions
  • Manage implementation of Oracle application modules including requirement gathering, configuration, testing and production cut over
  • Ensure dat proper test plans are created for end to end functionality coverage
  • Manage test cycles and training cycles for implementation
  • Provide user support including problem investigation and resolution
  • Work wif managers to identify training requirements for implementing and maintaining ERP applications.
  • Develop, document and transmit project deliverables - business case, project charter, project plan / schedule etc.
  • Analyze current architecture and develop implementation / upgrade plans
  • Evaluate current process and implement process improvements for better utilization of Order to Cash business process
  • Manage and track project budget, schedule, deliverables and resources
  • Identify issues and risks dat are project blockers / showstoppers and take proactive measures on early warning signs dat could cause project slippage.
  • Develop communication strategy and conduct steering committee meetings to update project status, issues / risks Maintain enthusiastic project team
  • Negotiate wif Oracle on licensing issues as and when needed

Environment: Sun Solaris, Oracle Application 11.0.3 / 11i ( Oracle application (GL, AR, AP, Fixed Assets, Cash Management, Project Accounting, Purchasing, Inventory, Order Management, Depot Repair and Telesales modules), Oracle 8.1.7 / 9.2, PL/SQL, Unix

Confidential

Senior Technical Project Manager

Responsibilities:

  • Build staffing plans dat ensure teams are staffed wif skill sets required to enhance existing systems as well as deliver new systems functionality required by the business.
  • Work wif management to understand project and business priorities and schedule development priorities.
  • TEMPEffectively lead teams providing appropriate direction and developmental feedback, conducting annual reviews, and participate in compensation decisions and coaching.
  • Gather business requirements
  • Work wif team members to build training and career development plans and work to ensure assignments wif increasing levels of responsibility are given to staff.
  • Prepare and provide departmental budgets
  • Evaluate and rank requirements based on business priorities
  • Manage projects using formal methodology as per documented standards and procedures
  • Develop, document and transmit project deliverables - business case, project charter, project plan / schedule etc. Planning priorities and managing efficient utilization of project resources.
  • Overall tracking of project progress, deliverables wif time and budgetary constraints.
  • Plan, Assign and manage resources including periodic performance review
  • Develop and or review test plans and involve in integrated, system and acceptance testing
  • Ensure client acceptance and proper project documentation.
  • Lead and participate in architecture review

Environment: Varied platforms, databases and hardware set up (19,000 servers)

Confidential

IT Manager (ERP)

Responsibilities:

  • Overall project managements using formal methodology
  • Monitor project schedules, resource performance, deliverables and budget
  • Gather business requirements and prioritize requirements
  • Identify prospective vendors and coordinate demonstration
  • Map ERP application functionalities to business requirements
  • Identify Gaps between requirements and solutions
  • Evalute different solutions and prepare comparitive report on benefits and Issues of different solutions
  • Select suitable ERP application based on requirements
  • Preparation of project plan, deliverables and project charter for selected solution.
  • Managed implementation of ERP application
  • Was responsible for driving organizational change needed for the business requirements related to ERP application implementation.
  • Provide daily user support including problem investigation and resolution
  • Provide end user training
  • Provide technical and functional support for Oracle financials and supply chain modules
  • Conduct audit and QA of systems for adherence to standards and specifications.

Environment: Oracle 7.3, SQL*PLUS 3.3, PL/SQL 2.3, Devloper 2000, Oracle Application 11.0.3 / 11i ( Public sector modules - GL, AR, AP and Regular Financial modules - Fixed Assets, Cash Management, Purchasing and Inventory)

Confidential

IT Manager

Responsibilities:

  • Identify automation requirements
  • Manage and track project schedule and deliverables
  • Identify issues and risks dat are project blockers / showstoppers and take proactive measures on early warning signs dat could cause project slippage.
  • Develop communication strategy and communicate project status, issues / risks wif sponsors and Stake holders
  • Manage implementation / upgrade, Configure ERP application (Oracle and facilities management system by Computer Associates) as per requirement Mentor junior project managers
  • External vendor management
  • Implement and Support Payroll and HRMS system.
  • Was responsible for driving organizational change needed for the business requirements related to ERP implementation.

Environment: Sun Solaris, Oracle Application 11.0.3 (Public sector modules - Financial and HR) Oracle 8.1.7, PL/SQL, Unix

We'd love your feedback!