SUMMARY

• A versatile Project Manager with comprehensive experience in full life - cycle application development, application testing, analysis, and production support.
• Leading complex Application projects from inception to completion into production successfully
• Experience dealing with ambiguity and making good decisions that enable the project and ensure it is successful delivery
• Demonstrated experience in managing complex projects on time and within budget in a matrixed environment
• Overseeing project lifecycle, defining requirements, conceptual/functional technical specifications, technical designs/ implementations, testing approaches/results, and production support
• Communicated regularly with technical team and business units, providing weekly status reports and facilitating meetings to clarify vision, requirements, and areas of opportunities for improvement
• Experience in developing departmental project plans using MS Project, emphasizing key deliverables and milestone tasks
• Experience with software application enhancements and bug fixes to support and release

TECHNICAL SKILLS

Software Design: Use Case Analysis, RUP, Object-Oriented Analysis and Design, Graphical User Interface Design

Development Environments: Internet/Intranet applications and web services, J2EE, Java, Websphere MQ, Oracle, JavaScript, ActiveX, C++, Visual C++, TFS, HTML, XML, Visual Basic; UNIX, Windows,NET

Project Management Tools: Microsoft Project, PowerPoint, Excel, Visio, Peregrine Service Center, Mercury, JIRA, Systems Development Life Cycle (SDLC), Agile, Waterfall, Clarity reporting

PROFESSIONAL EXPERIENCE

Confidential - Fort Worth, Texas

IT Deployment/Security Project Manager

Responsibilities:

• Working with multiple delivery teams to take ownership and accountability of technical project planning and delivery
• Defined the project Global schedules and plans, socialized with project stakeholders- across different work streams
• Heavy documentation for validated systems containing private patient information and enforced the Confidential security governance and controls
• Hands on involved with BI deployment testing end to end (functional, regression, negative testing)
• Responsible for maintaining and tracking project financials against budget
• Developed trusted relationships with key technology and functional leaders & stakeholders to drive strategic program objectives and optimize program deliveries. This includes supporting and holding resources accountable for their responsibilities within the program
• Pro-actively removed obstacles that would potentially slow down or prevent programs from delivering on program objectives
• Accountable for facilitating Global scheduling, implementation of production changes, coordination and documentation of the hyper care model
• Planned and handled multi system integration across in order to assess dependencies or impacts to the enviroment ( DW,CRM, SF, Legacy, SAP)
• Worked directly with the information security officer to conduct 3PaaS to assess IaaS, cloud security vulnerabilities due to the sensitivity of the data

Confidential - Addison, Texas

Application Development Project Manager

Responsibilities:

• Scrum Master-Agile for the application development team responsible managing TFS, backlog, sprint development and priotization
• Conducted various Agile assessments to help initiate an Agile implementation with good awareness of the current organizational state
• Responsible the application development of existing application in .NET
• Managed developers, business analysts
• Transformed a team which had challenges in implementation to successfully delivering to a stand-alone application releases in 2 months by using Scrum methodology - framework.

Confidential, Northridge, California

IT Project Manager-Enterprise Application

Responsibilities:

• Responsible for the overall management new application/existing development roll-out, coordination, execution, control and completion of various IT projects ranging from small to large in scope with aggressive timelines
• Successfully deployed an email campaign project (validated system) in a very complex multi-layer environment (SF/Marketo) with strict deadline and budget (development done in Java). CRF21/GxP
• Implemented a Pharmacy Application solution to reduce adjudication errors when processing pharmacy orders and increase amount of patients with Core 4 information. (PCI,SOX, PHI,HIPPA, CFR21) which resulted in augmented revenue for the business partners
• SAP Release Manager for enhancements after go-live to manage the deployment of the deliverables to the production environmentsand ensured that the dependencies were received from the development team and provided to the deployment team in the form of release notes. Accountable for governance, schedule and compliance documentation across multiple channels in order to release the enhancements accordingly
• Managed off-shore developers, BSA, QA, testing teams, architects and directly communicated with the business partners and upper level management to balance expectations. Heavy documentation done in JIRA in order to prioritize system bugs, defects and effort
• Communicated project implementation options that affect cost, schedule, quality and risk to stakeholders, as well as other recommendations based on these elements
• Identified process improvement opportunities for the PMO team in order to work effectively with very strict documentation policies
• Effectively managed 4 large projects simutaunilously and 2 smaller short projects
• Waterfall/Agile methodology

Confidential, San Diego, CA

IT Project Manager

Responsibilities:

• Accountable for web application development (c#, multi-tier, NET,SOAP) projects working with teams on the client/server environments as well with interfaces containing usability, accessibility in an agile environment.
• Responsible for managing a team of developers, testers, daily stand up sprints, scrum boards and managing bug fixes in TFS.
• Identified/prioritized potential risks/issues throughout the project life cycle, and develop appropriate contingency plans. Manage and communicate project risk/issue events, responses and results to applicable stakeholders (e.g., project team, leadership, business partners).
• Developed departmental project plans using MS Project, emphasizing key deliverables and milestone tasks.
• Communicated project implementation options that affect cost, schedule, quality and risk to stakeholders, as well as other recommendations based on these elements.
• Researched, assessed and presented high-level technical solutions for business problems. Collaborated with Technical Architects and Developers for more complex or in-depth technical issues/tasks.

Confidential, Irvine, CA

IT Project Manager

Responsibilities:

• Successfully lead and deployed a compliance software application that is currently being used at multi- locations within North America and EMEA. Overcame challenges of deploying the compliance application with limited resources while managing other projects concurrently in a medium-high complexity environment due to multiple ERP systems and following CFR21/GxP/validated systems policies.
• Responsible for effectively initiating, planning, scheduling, estimating, forecasting, coordinating, controlling, managing and delivering the application development and new application roll-out in a agile and waterfall environment.
• Partnered with Technical Management and Architecture to ensure the systems were developed to comply with architectural and testing standards and established methodologies within the JNJ SDLC.in a highly regulated industry (Agile/Waterfall methodology)
• Worked in conjunction with the business users and development teams, responsible for the quality and execution of application test scripts, scenarios.
• Experience working with several off-shore teams aroundthe clock/ off hours to lead SAPECC testing efforts (regression testing, system unit testing, UAT) and or other assigned projects.
• Accountable testing results and defects to determine/assess impact to overall project plan and implementation schedule.
• Established alignment in the QA process were documented, communicated and adequately to ensure agreed quality levels for the application.
• Ensure traceability of test cases to requirements, worked directly with the project Business Analyst to ensure all requirements were met and tested.
• Responsible day-to-day progress of project(s) and release initiatives with regard to time, budget, scope and quality.
• Managed and monitored the development and delivery of technical business solutions to meet multiple concurrent deliverables and critical initiatives in and distributed operations environments.
• Provided a ready-to-work environment for new contractors and staff, ensuring fully functional and available tools and systems capabilities.
• Provided technical and analytical guidance to project team. Recommended and took action to direct the analysis and solutions of problems.
• Responsible for the Application delivery and quality of the solution and related deliverables.
• Accountable for facilitating and enforcing Application delivery with limited resource support.
• Ensuring Application solution adheres to define architecture, functional and technical scope
• Responsible for Functional & Application Tech Design quality and solution.
• Developed and managed the development of project documentation and PMO artifacts (e.g. project proposals, project plans, Gantt charts, status reports, budgets, requirements and design specifications, training documentation, close out documentation, etc.)

Confidential, Rosemead, CA

IT Project Manager/Application System Analyst

Responsibilities:

• Responsibilities included assigning project roles; managing project scope and deadlines; resolving conflicts and negotiating changes in project priorities and/or scope; leading project management activities and deliverables development including preparation and management of project documents and budget.
• Successfully deployed two application software packages concurrently and ensured that goals and objectives of projects were accomplished within prescribed time frame and funding parameters.
• Lead and manage complex application software migration, testing and implementation on new infrastructure stack for many enterprise applications from a complex ERP environment into a new and simplified standards based operating environment.
• Worked with management and technical staff to convert high-level architecture blueprints and roadmaps.
• Created, maintained and constantly revised multiple project plans to track critical path activities and coordinated resources between multiple projects in various stages of their SDLCs
• Worked closely with the IDM team to identify any issues with user access and privileges, risk assessment.
• Partnered with Technical Management and Architecture to ensure that systems were developed to comply with architectural and testing standards and established methodologies. (FDS, FAT, TA, UAT)
• Successfully run two cross-functional projects of medium to high complexity successfully and on-time IT Project Manager/PMO governance Commodity Program Software Application Installation
• Communicated regularly with technical team and business units, providing weekly status reports and facilitating meetings to clarify vision, requirements, and opportunities for improvement.
• Developed an integrated reporting strategy and detailed requirements for the mass-distribution.
• Lead cross functional teams to deliver project deliverable successfully and on-time.
• Experience providing oversight and guidance for the completion, review and approval of business and technical project deliverables
• Use innovative problem solving and critical thinking approaches to proactively solve a broad range of problems across technologies with the network architecture team.
• Encourage de-centralized decision-making within teams, but acted as escalation the point when consensus decisions cannot be reached.
• Responsible for costs, schedules and quality by overseeing project deliverables. Accountable for schedule and budget.
• Performed as a business analyst and successfully managed project timelines, building baseline schedule and project initiatives.
• Interviewed multiple business areas to develop IT vision/requirements, determining functionality
• Heavy documentation gathering, RACI, risk assessment, issue mitigation traction, system blueprint requirements, current/future state SDLC.
• Decommission of old servers and recycling.
• Daily communication with the Solutions Provider to manage expectations.
• Implementation of disaster recovery design and maintenance for the new data center program
• Communicated regularly with technical team and business units, providing weekly status reports and facilitating meetings to clarify vision, requirements, and opportunities for improvement.
• Collaborated with upper technology managers and business directors to identify key drivers in project decisions.
• Project System Analyst lead between IT and business users, developers, supported SAP roll-out enterprise wide across various modules.
• Worked closely with Basis to ensure projects and priorities were met.
• Documented requirements; recommended key process improvement areas, streamed lined manual processes and presented to executive management for key reporting.
• Resolved inter-departmental conflict by identify key process improvement and areas for automation. Trained all 60+ users R1 for technology readiness.
• Deployed a successful rolled out of 194 sites to push and install of the GUI checklist and trained site coordinators on how to utilize their technology readiness process checklist and completed on time.
• Responsible for addressing conflicts, and facilitated ongoing discussions to resolution amongst IT teams and management. Participated with team members in the development of complex project plans for all releases.
• Supported Application Release Planning & Strategy.
• Successfully tested 300 plus printers with the Basis team across multiple locations using the firefighter tool.
• Effectively managed teams to coordinate the workflow, and successfully met deadlines on time.
• Release 2.0-3.0 Sr. System Analyst responsible for managing issues and reporting risk managements, change requests and communicated with multiple teams to assess customer priority, level of effort, and participated in resource capacity planning meetings.
• Communicated to the business units and negotiated timing for the delivery of all open issues & risks requests for resolution.
• Initiated and conducted meetings related to change request management, Issues/Risk management, Lessons Learned with related team members, users and stake holders.
• Produced process maps, system diagrams, RACI charts, swim lanes, business requirements, gap analysis, report specifications, release notes, training guides, and other documentation as required or as needed basis per the IT Program Manager
• PMO requirements documents, detailed architectural design documents. Created Work Breakdown Structure (WBS) for the project deliverables and time lines.
• Initiated and conducted design reviews with cross functional teams to explain technical direction on system integration and get conclusive agreements.
• Managed vendor relationships and discussed billables to report back to the IT Program Manager.