SUMMARY

• Project Manager/Business Analyst wif ten years of experience in leading large - scale implementation projects. Diverse experience as a business analyst for complex software projects through all stages of teh Software Development Life Cycle, Business Analysis and Interaction Design wif emphasis on Business Systems, Gap Analysis and Quality Assurance of application software and product testing.
• Individual wif strong analytical, coordinating, organizational and interpersonal skills to work in diverse work settings.
• Experience in gathering user requirements, preparing and analyzing Business Requirement Documents (BRD), System Requirement Specification (SRS), and propose changes as per various internal and external requirements gathered for process improvement.
• Strong understanding of Financial and Supply Chain business processes and a champion of compliance, consistency and efficiency in implementing best-practices and process governance.
• Experience in managing teams onsite and offshore for large projects wif budgets over $5 million
• Excellent Skills in Performance Management to support strategic planning, goal setting, accountability, enhance decision-making, and improve customer service and also Project Planning based on Cost Benefit and ROI analysis.
• Experience in complex BI Reports, Dashboards, Project Management, Change/Incident Management, Maintenance, upgrade, Fix pack/Service pack installations, and Root cause analysis, Resolution Methods Time/ Cost/Budget Management.
• Experience in Tableau and JIRA Dashboards in latest Design and Presentation.
• Creation of metrics, attributes, filters, reports, and dashboards. Created advanced chart types, visualizations and complex calculations to manipulate teh data. Act as a Point of Contact in Data Interoperability, Analytics and BI and Production Support issue resolution.
• Collaborator wif cross functional departments / team to assure seamless communication. Strong team player wif excellent communication skills.
• Provided strategic and tactical direction, setting market penetration and revenue goals dat integrate teh competitive, supply chain, and merchandising realities of teh market.
• Experienced wif Software Development Life Cycle (SDLC) models (such as Waterfall, Sashimi, Rapid Prototyping, Spiral Model, Evolutionary Delivery Model), Iterative Models (RUP - Rational Unified Process) and Agile Programming Methodology (such as Scrum).
• Hands on experience in using Informatica, Teradata, Oracle, DB2, SQL Server 2000, OLAP, and Business Objects on major data warehouse implementations.
• Excellent presentation skills in preparing contingency plans, review logs, forecasting and planning work schedules wif excellent comfort level in using Microsoft Project
• Conducted AS-IS studies of business processes and proposed SAP integrated solutions. Configured and tested teh proposed ERP Business Solutions.
• Proven track record in building brands and organizations domestically and globally. Classically trained in CPG brand management, sales management, customer marketing, corporate communications, and executive level general management.
• Demonstrated abilities to transfer skill sets across industries, functions and trade channel while adding significant value in each assignment.
• Demonstrated ability to work actively in different phases of SDLC in teams, fostered cooperation and collaboration among individuals in teh work unit and helped team resolve conflicts constructively.
• Remarkable experience in process audits and noledge of QA audit procedures, systems, and operations.
• Strong Project Management skills and familiar wif government regulations.

TECHNICAL SKILLS

Business Modeling Tools: Rational Rose, Rational RequisitePro, Microsoft Visio, MS Project, UML,SAP Business Objects

Testing tools: SOAPUI, Quicktest Pro (QTP), Loadrunner 8.1, HP Quality Center

Methodologies: Agile, Rational Unified Process (RUP), Waterfall Methods

Microsoft Tools: MS Word, MS Excel, MS PowerPoint, MS Project

Operating Systems: MS Windows, Mac OS, Sun Solaris, Linux, UNIX

Web Authoring: HTML, XML, VBScript, Javascript, Frontpage, Dreamweaver

Databases: Oracle, Peoplesoft PTP, DB2, MS Access, SQL Server

PROFESSIONAL EXPERIENCE

Confidential, Wyoming, MI

Project Manager - Team Lead (Scrum Master)

Responsibilities:

• Worked wif teh business community to define business requirements and analyze teh possible technical solutions for USDA regulated Commodity Management project.
• Created project plans including timelines, deliverables, estimated costs, resources, tasks, and task dependencies in MS Project.
• Played a critical role in defining and differentiating teh newly created food service division’s “Go-to Market” strategy for Confidential Marketplace via a collaborative and consultative approach providing valued added channel / consumer insights, strategic support, and traffic driving programs to build value.
• C - Level Management Consulting practice specializing in teh areas of Strategic/ Corporate Planning; Brand Strategy; Sales Management; Business Development; and Organizational Management on CPG market.
• Working wif business analysts, architects and impacted system owners.
• Requirements Gathering and System Integration Work flow and Quality process in test automation.
• Played key role in enhancing client’s Web reporting system, reducing time of delay financial tracking analysis by 30%.
• Purchasing, Setting up, and configuring a Tableau Server and MS-SQL 2008 R2 server for Data warehouse purpose.
• Identified, documented and distributed audit observations and issued audit reports.
• Reviewed & approved corrective action plans and tracked corrective action plans.
• Provided timely written reports of quality/regulatory compliance status.
• Performed Quality Audit training and provided training to guest level auditors.
• Created teh Informatica mapping and workflow to load teh data from teh external source to teh Enterprise Data Warehouse.
• Created internal process procedures and documents.
• Executed teh preparation, distribution, tracking and filing of questionnaires to evaluate supplier quality systems for compliance.
• Reviewed already created User Stories in each sprint cycle also non as Business requirements document based on teh inputs received.
• Involved in weekly walkthroughs and inspection meetings to verify teh status of teh testing effort and teh project as a whole
• Facilitate meetings wif developers, system analyst and testers to collaborate resource allocation and project completion.
• Create and maintain automated and manual test suites. Prioritize bugs, and develop reproducible cases
• Participated in various meetings and discussed Enhancement and Modification Request issues
• Enhanced client satisfaction and drove a reduction in costs due to missed deadlines by developing an automated early warning, notification, and escalation system for key critical client processes, which met client infrastructure needs and business process governance.
• Collaborated wif cross functional departments to assure seamless communication.
• Ensured to communicate company expectations and requirements to suppliers.
• Ensured to update noledge of current best practices in Supplier Quality management.

Confidential, Carlsbad, CA

Project Manager (QA)

Responsibilities:

• Managed end user expectations by working directly wif teh clients to gather project requirements (business cases) utilizing teh JAD (Joint Application Design) session methods and development of teh use cases and storyboards, facilitation of analysis workshops, creation of test cases and diligent management of user acceptance testing (UAT)
• Provided post-implementation support, documentation, user manuals, training and conducting post-implementation project review meetings to extract lessons learned and validate project success.
• Applied Cognos 8 BI and used their existing data investment to identify report on and analyze costs of trade, staff performance, risk management, branch profitability, loan performance, customer profitability and more. Facilitated several discussions and meetings between business users, developers and QA analysts.
• Involved in weekly walkthroughs and inspection meetings to verify teh status of teh testing effort and teh project as a whole.
• Designed, developed and supported BI solutions, Involved in Debugging and monitoring, and troubleshooting issues.
• Connected Tableau server to publish dashboard to a central location for portal integration.
• Connected Tableau server wif sharepoint portal and set up auto refresh feature.
• Created visualization for logistics calculation and department spend analysis.
• Assisted & created project plans including timelines, deliverables, estimated costs, resources, tasks, and task dependencies in MS Project.
• Prepared weekly project status reports and kept management, key stakeholders and others informed of project status and related issues
• Drove process from teh selection of an Intranet design partner to teh design, development, deployment, training and support of company wide Intranet.
• Participated in various meetings and discussed Enhancement and Modification Request issues.
• Enhanced client satisfaction and drove a reduction in costs due to missed deadlines by developing an automated early warning, notification, and escalation system for key critical client processes and infrastructure needs of clients.

Confidential, San Francisco, CA

Sr. Business Analyst

Responsibilities:

• Guided various project wireframes, style guides, personas, scenarios and process flow diagrams from highly technical use cases as a part of consumer experience.
• Resolved consumer experience and interaction problems: front end and back end, me.e. usability redesign, changes, database relationships changes.
• Involved in teh development and implementation of a graphically rich Consumer Interface.
• Incorporated Display Design methods to create a consumer friendly interface taking into account factors like Visibility, Structure, Consistency and Simplicity.
• Delivered heuristic evaluations, content models, wireframes and screen flow diagrams
• Specific duties included capacity planning, estimating, scheduling, risk planning, team leadership, interfacing wif executive management, release planning, issue resolution, scope and defect tracking, prioritization, handling team dynamics, performing staff appraisals, interviewing, and hiring.
• Designing interface to Order Management to create “Ship Only” order to ship teh unit for outside processing.
• Identified teh format of data loaded into teh data warehouse/data mart, from systems dat furnished extracts.
• Created Ad hoc Reports using End User module in Business Objects
• Developed project status reports and all other project management documents to keep teh team apprised of goals, conflicts and status
• Release Presentations to teh project team and also conducted walkthroughs
• Lead teams through training, release planning, iteration planning, project tracking, daily stand-ups, customer demonstrations, iteration retrospectives, and daily issue resolution.

Confidential, San Francisco, CA

Project Coordinator/Sr. Business Analyst

Responsibilities:

• Managed project and inter-project resource plans; maintained project budget.
• Used MS Project to manage schedules, deadlines and resources and collaborate on teh project.
• Coordinated wif various offshore clients and customers to ensure smooth transition of teh new process to teh various impacted teams.
• Gathered and closed all reporting data requirements for report development, teh parameters as well as (KPI) key performance indicators from all Business Units for teh OLAP data warehouse wif assistance from teh Business Objects Team.
• Provided post-implementation support, documentation, user manuals, training and conducting post-implementation project review meetings to extract lessons learned and validate project success.
• Developed and managed data mining procedures and methodologies to benchmark revenue, profit levels, exceptions trends and thereby providing insight into business metrics driven by specific criteria to support all functional areas of teh business by providing continuous intelligence for optimal decision-making purposes.
• Reviewed and teh already created User Stories in each sprint cycle also non as Business requirements document based on teh inputs received.

Confidential, San Francisco, CA

Business System Analyst

Responsibilities:

• Involved in analyzing teh Business requirements and System specifications to understand teh ERP Application.
• Developed Test cases and Test Scripts based on teh requirements and documented Test Cases corresponding to business rules and other operating conditions.
• Performed Smoke, GUI, Integration, Functional, Regression, Redundancy, Data Integrity, System Compatibility, installation and User Acceptance Testing.
• Used Table Checkpoints to check values of object properties, Image checkpoint for property values of an image and information in a table respectively
• Actively involved in Bug Life Cycle and reported bug through Quality Center.
• Upon successful system testing, wrote release notes for teh next level activities and designing and executing teh UAT plan and execution
• Developed queries in SQL to retrieve data from tables and to test data integrity.
• Performed back-end testing on UNIX to check teh log files and permission etc.
• Analyzed, reported and kept track of defects using Quality Centre.
• Utilize HP Quality Center for defect managements.
• Close interaction wif Team members, developers, business analysts and project management.