Agile Project Manager/Scrum Master/Sogeti Resume

SUMMARY

Consulting manager with 10+ years of IT experience working for various Fortune 500 companies in the banking, insurance, and accounting industries.
Considerable time spent in concurrent key roles as Business Analyst, Project Manager, and Scrum Master; resulting in the ability to provide high performance training, delivery, team management, and project management.

CORE COMPENTENCIES

PROFESSIONAL EXPERIENCE

Agile Project Manager/Scrum Master/Sogeti

Confidential

Responsibilities:

Lead multiple global scrum teams in end - to-end project completion
Leveraged TFS to plan team capacity, create sprint iterations and track progress using the Kanban board
Managed the following deliverables and activities: project plans, project governance plans, status reports, deployment plans, issue and risks logs, release planning, sprint planning, daily stand ups, sprint reviews, sprint retrospectives, change requests, user story backlog, test cases/scripts, regression matrices, architecture diagrams
Provided thought leadership and coaching on scrum activities
Created and negotiated Statements of Work for new projects
Delivered weekly project status to PMO Lead and CIO
Tracked projected vs. actual budgets
Responsible for ~$1.5 million project budget
Interviewed all incoming team members
Developeddetailedwireframes and functional specifications for multiple web based applications
Collaborated with architects and developers to design front and back-end components of new applications
Created user training manuals for updated or new application functionality

Business Analyst III

Confidential

Responsibilities:

Developed three-year roadmap for continued application growth
Lead a team of business analysts, on multiple projects through specific tasks related to requirements elicitation and documentation, meeting facilitation, business data analysis, and relationship management
Created work intake request identifying resources and estimates needed from 12 cross-functional teams
Performed gap analysis between current state and future state IVR capabilities and identified ~200 gaps
Created a three-phase approach to segment the massive scope of flagship (1-800-Allstate) IVR’s redesign into more manageable releases
Created communication plan used to provide regular communication for business and technology senior leadership on project progression
Reviewed global BA benchmarking data to develop a survey comparing Allstate BA strengths/opportunities to the industry standard - as a member of the BA Advisory Council
Created metrics reporting plan to illustrate data trends from the baseline forward and detailed time intervals for gathering new data
Developed executive summary presentation and presented it to Senior & Assistant Vice Presidents and Directors

PC Support Specialist

Confidential

Responsibilities:

Provided desktop support and deployment for all branches/offices
Installed, repaired, and replaced a multitude of computer hardware components, software, and printers
Created and maintained support documentation for business bankers and Illinois call center representatives