SUMMARY:

Seasoned telecommunications consultant with over 20 years of success with project management, network infrastructure deployment, data center roll - out, facilities construction, network engineering/architecture, network design, troubleshooting, risk mitigation, vendor management, and customer service.

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, CA

Customer Project Manager

Responsibilities:

• Responsible for managing the Sprint Network Advantage (CDMA), Network Vision (LTE), and 2.5Ghz (TDD-LTE) program portfolios in terms of scope, time, costs, and quality.
• This includes monitoring and controlling program progress, milestones, stakeholder communications, and focusing on the needs and priorities of the customer.
• Generate program reports including production status, risk analysis, issues and action logs. Program point of contact for governance/tollgate presentations and approvals.
• Lead regional stakeholder deployment and coordination calls, creating and disseminating meeting agendas, minutes, and communications.
• Facilitate regional escalations with various stakeholders and facilitate site level and process-related change controls and approvals.
• Administer regional shared document repository for the program.

Confidential, San Diego, CA

Customer Project Manager

Responsibilities:

• Manage all aspects of Cisco network deployments from the customer relationship, project plan of record, project schedule, cost, and inventory in support of 4G/LTE overlay architecture initiatives.
• Responsible for the communication plan to the project team, management, and client stakeholders.
• Oversight of project financials and reporting.
• Hands-on troubleshooting of project issues and development of risk mitigation plans as well as alternative project tasks, schedules, milestones, processes, etc. to resolve project issues.
• External vendor and customer point of contact.

Confidential, San Diego, CA

Program Manager/Market Lead

Responsibilities:

• Responsible for the end - to-end deployment of all Confidential (ethernet to cell site) projects across the Confidential .
• Management of site scheduling and related engineering design plan creation.
• Management of all cross-functional team (Planning, Design, Order Issuance, Construction, Engineering, Field Ops, Network Ops) project managers, providing leadership direction as necessary.
• External vendor and LEC management.
• Mitigation of any potential risks to the project schedule and management of the PMO queue within the workflow for any/all escalations.Weekly reporting to senior leadership.

Confidential, Denver, CO

Transport/LTE Project Manager

Responsibilities:

• Management of ethernet backhaul projects as they relate to LTE, carrier add, new builds, and overhead network capacity.
• Management of regional microwave projects.
• Creation and management of schedules for cell site deployments.
• Managing VZW market and LEC resources utilizing the established communication plan.
• Project reporting and documentation.

Confidential, Englewood, CO

Senior Project Manager

Responsibilities:

• Management of Q1&2 2010 corporate initiatives (National Ethernet, Converged Services, IP Core Upgrades).
• Ensure the adherence to project schedules, monitoring, and project team management.
• Primary point of contact for all internal resources (Engineering, Field Operations, Network Operations)
• Primary point of contact for all external vendor activity.
• Equipment procurement and logistics management.
• Reporting responsibility to management and internal stakeholders.

Confidential, Broomfield, CO

Project Manager/Circuit Delivery

Responsibilities:

• Oversee the full life cycle of the circuit delivery process from order entry through customer billing.
• Management of all service delivery resources (High Level Design, Provisioning, Leased Access, Field Services).
• Identify, troubleshoot, and resolve jeopardy situations as they arise.
• Ensure project goals and objectives are accomplished by using best practice methodologies.
• Support day-to-day implementation activities including issue/risk management and contingency planning.

Confidential, Englewood, CO.

Project Manager/Deployment Engineering

Responsibilities:

• Responsible for the procurement, deployment, and tracking of all VoIP/HIS network elements across the regional and national networks. Work closely with equipment vendors for the latest industry standards, pricing structures, purchase orders, and delivery timelines.
• Ensure the deployment of infrastructure components are effectively managed and implemented in accordance with current company objectives.
• Manage market specific third party vendors, including system integrators, for installation support on an as needed basis in support of on going projects.
• Responsible for the timely distribution of installation work packages to field engineering staff.
• Manage market specific facility as-built drawings, cabling run lists, and records of deployed equipment.
• Serve as escalation point for field deployment technical issues. Assist with preparation and participate in training programs for the Deployment Engineering team.

Confidential, Englewood, CO.

Project Manager/Data Center and Call Center Deployment

Responsibilities:

• Provide project management leadership for delivering IT solutions in support of business-prioritized initiatives from inception through deployment.
• Communicate, negotiate, and manage the scope of assigned projects to ensure that expectations are set concerning deliverables, timeline, and costs.
• Management of all project resources including outside vendors and consultants.
• Responsible for auditing projects for adherence to the project methodology and associated project management standards.
• Update weekly reporting tools with accurate, up to date status, for all assigned projects.

Confidential, Denver, CO

Project Manager/Network Infrastructure

Responsibilities:

• Responsible for reviewing business requirements from the client and coordinating the implementation of the voice and data services to meet the business need.
• Track and manage change controls for voice, data, video repair, and installation activities.
• Management of all vendor/ Confidential technician movement as it relates to the project scope.
• Identification of potential problems, determining the course of action, and the assembling of resources required applying typical solutions to resolve the issue.

Confidential, Englewood, CO

Project Manager/Service Delivery

Responsibilities:

• Effectively manage phase-one IVR system deployments as they relate to the Service Delivery Group to include leadership, planning, developing policies, delegation, and tracking performance against measurable goals.
• Communicate company policies and plans to internal groups as required.
• Establish and manage relationships with external vendors.
• Monitor each projects performance to ensure standards are being maintained, revenue objectives are met, quality, safety, and security are maintained, and that corrective action is taken when required.

Confidential, Broomfield, CO.

Project Manager/IP Infrastructure

Responsibilities:

• Management of all projects relating to the deployment of IP equipment (Routers, Switches, Servers) in Level 3 technical facilities.
• Process work orders received from Capacity Management that pertain to new optical/electrical equipment (Cisco, Juniper, Red Back, Laurel) installations as well as augments to present equipment (additional cards, re-configurations).
• Use proprietary inventory management system (IMS) to design hardware architectures for deployment into various Level 3 technical facilities in the Global IP and DSL network.
• Main point of contact for Field Services to support the successful execution of the detailed design plan.
• Track the delivery of purchased and internally transferred equipment in support of the detailed design execution.
• Schedule maintenance windows with the IP NOC via Remedy ticketing system for any potential service affecting work to be completed.
• Interface with Infrastructure Deployment to ensure space and power is available for future deployment in each market.