SUMMARY

• Highly accomplished, dynamic and result - oriented Application Development & Maintenance (ADM) Project Manager with over 16 years of combined experience in Telecommunications, Media, Retail and Utility Industries. More than 8 years of experience in Project/Program Management with strong leadership and management skills coupled with demonstrated success in leading and mentoring cross-functional teams in multi-site, multi-facility environments.
• 15+ years of excellent client interfacing skills gathered by directly interacting with Directors, Client Development Managers, Business Managers, RAD Managers and Business Users while working at client locations
• 8+ years of extensive Project management experience including management of Contracts and Statement of Work (SOW) for 3rd party vendors and contractors
• Key member of Senior Management Team; managing development, delivery, and technical support of multimillion-dollar, technology-based business solutions for production applications
• Vast experience in Managing/working with multi-site, multi-culture, multi-sized teams
• Ability to adapt and Deliver demanding/high pressure multiple projects simultaneously
• In depth knowledge of end to end project management in Agile, Incremental, Iterative and Waterfall
• Hands-on in all phases of software development lifecycle: Requirement Analysis, Design, Development, Integration, Testing, Delivery, Maintenance and Enhancement.

PROFESSIONAL EXPERIENCE

Sr. Project Manager

Confidential, CA

Responsibilities:

• Managing Smart Grid Program Operations setup of LADWP for Smart Meter implementation in LA area for Power;
• Primary contact for Operations, interfacing with Itron Collection Engine, Cisco Connection Grid - network Management System and K-Grid dashboard application;
• Leading 5 business analyst for Operation lab setup defining the procedures for operation;
• Managing multi-year, multi-million dollars implementation of Smart Grid with pilot phase planned to go-live in Aug-2015;

Sr. Project Manager

Confidential - Tampa, FL

Responsibilities:

• Managing Programs for Provisioning application, Capacity planning, Budget Planning, Monitoring & Tracking with cross-functional team of 20+ members with Extended Development Centers in India;
• Preparing, tracking and executing program plans; outlining both short-term and long-term goals and objectives; prepare weekly status reports and deliver updates to Senior Management (IT & Business);
• Planning and conducting Requirements walkthrough, planning meetings with IT, Business Users, Integration Testing Teams for Data/Functional Migration programs;
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• Building cross-departmental relationships to manage programs to support client Business objectives, prioritizing deliverables, determining implementation strategy;
• Defining and maintaining the processes & procedures related to project management as part of PMO

Project Manager

Confidential, California, US

Responsibilities:

• Directed cross-functional team of 20+ people with Extended Development Center in India;
• Managed client and Vendor teams for Requirements gathering, design, development, UAT, deployment and maintenance of business critical applications;
• Emphasized cross-departmental relationships to manage project/support objectives, design application solutions, prioritize deliverables, determine implementation;
• Managed projects using SAP based IPM tool;
• Oversaw Nuclear Regulatory Commission (NRC) compliance projects for information security, productivity and smooth functioning of the nuclear plan;
• Managed the program for upgrade of Windows XP to Windows 7 for 700+ user base

Project Manager

Confidential, Atlanta, US

Responsibilities:

• Directed cross-functional team of 15+ people with Extended Development Center in India;
• Executed the development of Corporate website, presenting a unified view of the Confidential ’s worldwide operations and the markets it serves;
• Accomplished the go-live date for the site committed by the CEO despite all the challenges of tight schedule and delay in content from the vendor

Project Manager

Confidential, Chicago, US

Responsibilities:

• Directed cross-functional team of 30+ people with Extended Development Center in India;
• Managed Requirements gathering, design, development, UAT, deployment and maintenance of business critical applications using iPROman tool, RequisitePro tool, Software development methodologies, SEI’s CMM processes, AQS, Business Process modeling, Bugzilla, MS project;
• Formulated standardize processes for development, documentation and quality assurance;
• Accomplished the data/functional migration of Initial Distribution and Replenishment processes from Legacy system to .Net, saving Confidential millions or dollars by reducing the returns;
• Integrated new Business Analyst team into organization, resulting in improved interaction between IT and its customers and alignment of IT initiatives with Confidential goals;
• Demonstrated high standards in hiring staff and following through with employee-development objectives; conduct weekly status meetings; mentoring the team in communication, problem solving, quality assurance, team building, prioritization, and project management.

Project Manager

Confidential

Responsibilities:

• Managed the program designed to move BBC into the digital age of program making, creating a tape-less environment where Digital Assets are re-used across productions and delivered to the ever increasing number of publication mechanisms;
• Inherited the project that was in jeopardy of being lost due to lack of leadership. Through proper communication build up the relation with client, team subsequently delivered outstanding results meeting deliverables and got bonus from client for excellent execution;
• Created and Implemented Tracking Dashboards that increased efficiency and accelerated client satisfaction;
• Directed a multi-site team of 20+ people to deliver the program meeting the complete scope, within timelines and high quality standards;
• Managed the changing scope, deliverables, timelines based on the Business critical requirements;
• Coordinated all project activities with business owners/stakeholders and other support, technical infrastructure, and application teams;
• Coordinated with client manager to identify and mitigate risks, status updates, and analysis of requirements that might impact strategic direction;
• Planned and successfully executed knowledge transition sessions for client team with on-job and classroom training of more than 140 person days.

Programmer Analyst

Confidential

Responsibilities:

• Managed multiple development, support and maintenance projects for Confidential, US and COLT, UK using iPROman tool, RequisitePro tool, Software development methodologies, SEI’s CMM processes, AQS, Business Process modeling, MS project;
• Directed multi-site teams of 15-20 people spread across India, UK and Spain;
• Led NY Ordering and Billing application support and maintenance for Confidential, US which caters to all New/Change orders for NY, Boston, RI areas;
• Managed relationships and coordinating work between vendors, subcontractors, and different teams spread across different locations;
• Coordinated the hiring and training the team members and conducted regular meetings to keep team members on track with business requirements.

Sr Software Engineer

Confidential, New York, NY

Responsibilities:

• Worked as support lead for 3 months on 24X7 beeper support managing the batch stream for daily, weekly, monthly jobs and production emergency issues;
• Developed Detailed Design and Functional Specifications documents;
• Achieved zero defect delivery within few month of joining the team;
• Promoted peer reviews of documents, code, test cases;
• Wrote and executed test plans and test cases in both highly structured and loosely structured development environments that addressed areas including functional needs, data validation, and browser compatibility;
• Trained new resources and helped them familiarize with the system.