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Plan View System Analyst Resume

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Austin, TX

PROFESSIONAL EXPERIENCE

Plan view System Analyst

Confidential, Austin, TX

Responsibilities:

  • Project/Portfolio System Administration: Ensures system and users are appropriately maintained and configured across multiple units within the organization.
  • Applies technical expertise to implement key initiatives related to Project/Portfolio System.
  • Gains understanding of the databases and data mart structures.
  • Helps to ensure data integrity. Helps to ensure peak system performance.
  • Implements software upgrades for the system.
  • Provide "help desk" support to internal users with system questions. Recommends solutions in response to customer questions.
  • Analyzes incidents related to the system/application to identify problem area(s). Works closely with the application vendor's product support team to identify and implement solutions
  • Designs, develops, tests, and maintains various reports using SQL driven application table port lets and Business Objects.
  • Provides End user training on system to include preparing training materials and conducting demonstrations to support proper use and administration of the system.
  • Ensures Project/Portfolio Management system integrity by analyzing data within the application and following up on data errors, out of date data, and variances outside the target range.
  • Facilitates activities with end users/stakeholders to support the Portfolio Management Activities and Governance processes.
  • May work with key stakeholders to develop Portfolio/Project Governance policies and procedures.
  • Generate routine and ad - hoc Plan view reports.
  • Develops metrics.
  • Create Dashboards and Publish reports to the Plan view Analytics & Reporting Portal.
  • Perform other related duties as required.

TECHNICAL SKILLS

  • IT work experience with an emphasis in systems support, administration, configuration, etc.
  • Experience supporting, configuring, and administering a project and portfolio management system comparable to Plan view Project and Portfolio Management Enterprise Suite.
  • Bachelor's Degree in Computer Science, Information Systems, or related field.

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