SUMMARY

• Results driven, Certified Project Manager (PMP & CSM) having 11+ years of experience in IT including 6+ years of complex project handling experience
• Detail oriented professional with exposure to Agile, SCRUM and Waterfall methodologies
• Recognized for team - oriented leadership, change/talent management, reliability, dedication and excellent interpersonal skills
• Worked in Onsite-Offshore model with teams located in different geographies
• Excellent team player with good analytical, planning and interpersonal skills Ability to work both as an individual and in a team environment.
• Handled medium to large scale projects ranging from $150,000 to $2M
• Earned Six Sigma Green Belt for steering process improvement initiatives in Confidential to reduce the project costs by $150,000
• Received numerous recognition from clients for various automations to reduce manual work
• Delivered projects on-time, within scope and budget to meet customer expectations
• Administered software lifecycle and resource assignment / utilization
• Developed project status reports and metrics to track the project progress
• Exceptional client and stakeholder management skills
• Controlled project costs by closely tracking the project financials and by performing accurate forecasting
• Assured on-time delivery through effective risk assessment and mitigation along with prompt issue analysis and remediation

TECHNICAL SKILLS

Business Software: MS Project, MS Visio, MS Sharepoint, MS Office, MS Outlook, Lotus Notes.

Workflow Management: Jira

Defect Management Tools: Jira, Quality Center

SDLC Methodologies: Agile and Waterfall.

Languages: COBOL, SQL

Databases: DB2, IMS

Configuration Management: Endevor, CHARM

Debugging Tools: Xpeditor

PROFESSIONAL EXPERIENCE

Confidential - Englewood, CO

Project Manager

Responsibilities:

• Recruited by nation’s leading financial firms to provide project management for large scale, top-priority and complex IT projects. Managed budgets of up to $2M and handled cross functional teams of up to size 30.
• Led teams across broad technical, financial and business disciplines.
• Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results
• Mitigated risk factors through careful analysis of financial and statistical data.
• Anticipated and managed change effectively in rapidly evolving global business environments
• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures
• Recruited project staff and consultants.
• Detailed project planning and control including:
• Developing and maintaining a detailed project plan.
• Managing project deliverables in line with the project plan.
• Recording and managing project issues and escalated where necessary.
• Resolving cross-functional issues at project level.
• Managing project scope and change control and escalated issues where necessary.
• Monitoring project progress and performance.
• Providing status reports to the project sponsor.
• Managing project training within the defined budget.
• Managing project evaluation and dissemination activities.
• Final approval of the design specification.
• Working closely with users to ensure the project meets business needs.
• Identified user training needs and devising and managing user training programs.

Confidential - Phoenix, AZ

Infrastructure Project Manager

Responsibilities:

• Managed company-wide upgrade to MS SharePoint 2010, and migration to MS hosted environment
• Managed supplier relationships to successfully solve complex technical issues resulting in minimal business impact and increased customer satisfaction.
• Managed suppliers to reduce inventory leading to internal operational efficiencies.
• Led skills development effort for infrastructure support staff in areas of project management, eProject, Business Objects and Program Management.
• Acted as primary interface between external service providers and the customer.
• Created budget for client/server equipment purchase, installation or relocation for projects.
• Participated in the creation, modification and execution of IT Infrastructure project tasks, including client/server

Confidential - Phoenix, AZ

Project Manager

Responsibilities:

• Developing and maintaining a detailed project plan.
• Managing project deliverables in line with the project plan.
• Recording and managing project issues and escalated where necessary.
• Resolving cross-functional issues at project level.
• Managing project scope and change control and escalated issues where necessary.
• Monitoring project progress and performance.
• Providing status reports to the project sponsor.
• Managing project training within the defined budget.
• Managing project evaluation and dissemination activities.
• Final approval of the design specification.
• Working closely with users to ensure the project meets business needs.
• Identified user training needs and devising and managing user training programs.

Confidential, GA

Project Manager /Scrum Master

Responsibilities:

• Generating reports from Jira like Average Age Report, Created vs. Resolved Issues Report, Resolution Time Report, Recently Created Issues Report, User Workload Report, and Version Time Tracking Report & Sprint Workload Report.
• Taught the team to create clear and concise epics/stories.
• Track and communicate team velocity and sprint/release progress.
• Created and maintained more than one Project Dashboard (Prosite, Recently Viewed, Page Per Store, FETCH, Geo-localization and Installation Services)
• Manage the lifecycle of code development, from ideation to sprints to deployment.
• Coordinating assigned project from original concept through final implementation (Release).
• Communicate with other management, engineers, product managers and support specialists on product issues.
• Worked with Defects Release Manager, Release Coordinator and Solution Manager in prioritizing the defect to its assigned release.
• Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices to reduce development time.
• Involved in documenting, prioritizing and tracking requests (changes, enhancements, etc.) through Change Control Board (CCB) & Request for Change (RFC) for any development Engineering Change Request (ECR).

Confidential

System Analyst/Technical Lead

Responsibilities:

• Helped focusing the team to ensure an on-time delivery of the agreed products
• Encouraged full participation of team members within their defined roles and responsibilities
• Ensured that the iterative development process is properly focused and controlled
• Ensured that all testing and review activity is properly scheduled and carried out
• Managed risks and issues at the Development Time box level, escalated to the
• Project Manager or Technical Co-coordinator as required
• Monitored progress on a day-to-day basis for all team activities
• Reported progress to the Project Manager
• Ran the daily team meetings ensuring they are timely, focused and brief

Confidential

Computer Programmer

Responsibilities:

• Reviewed current systems
• Presented ideas for system improvements, including cost proposals
• Worked closely with analysts, designers and staff
• Produced detailed specifications and wrote the program codes
• Tested the product in controlled, real situations before going live
• Prepared training manuals for users
• Maintained the systems once they are up and running