SUMMARY

• Over 20 years of experience in software development and management and managed all phases of the Software Development Life Cycle (SDLC) from project initiation to post implementation.
• Seasoned executive with in - depth understanding of emerging technologies and their commercial applications. Over 18 years of progressive experience in Technology Project/Program/Portfolio Management and experience in client server, ERP/CRM and web technologies including SOA and SaaS. Have managed many complex, multi-faceted projects and facilitated large teams across remote locations.
• Extremely well versed in Software Engineering Methodology and Practices like SEI CMM/CMMI, ISO 9001, PMBOK, RUP, Lean, Agile (Scrum, XP), IEEE, ITIL/ITSM and Six Sigma.
• I am a certified Project Management Professional (PMP) from Project Management Institute (PMI), Certified Six Sigma Black Belt from ASQ, Certified ITIL/ITSM Practitioner from HP, Agile Certified Practitioner (PMI-ACP) and Certified Scrum Master (CSM) from Agile Alliance.
• Expertise in partnering with corporate business units to achieve their objectives through successful delivery of information technology programs. Well-rounded technology career from software engineer to Technology Executive in companies ranging from pre-IPO startups to Fortune 200 companies.
• Trusted advisor and collaborative partner with a track record of driving change and spearheading strategic initiatives across complex organizations. Lead diverse project teams including client, advisory, and third-party and across global regions.
• Wrote an Offshore Outsourcing Play Book (a patentable work product) and a white paper on Offshore Delivery Model (Global Delivery Model).

AREAS OF EXPERTISE

• Oracle/Microsoft/Open source Java/J2EE, .NET Agile SDLC - Scrum/RUP
• ERP/CRM/Supply Chain PMO/EPMO B2B/B2C
• Technology Roadmap Strategy Formulation Organizational Transformation
• Project/Program Management Software Engineering Management Consulting
• Offshore Outsourcing Change Management Budget Oversight/P&L
• Mentoring/Coaching Strategic Alliances Lean/Six Sigma

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

Responsibilities:

• Successfully executed the end-to-end of this highly visible program (USD 30M) on time, under budget, within defined quality objectives, with 20% reduced headcount, 40% reduction in call volume and carbon footprint. This project was conceptualized in 2003 and failed twice in the past.
• Established and managed a Project Based Organization (PBO), responsible for the overall planning, architecture (using TOGAF), project management, providing leadership, coordination, and management of the PMO processes and functions. Lead and facilitated architecture requirements and design with business and IT.
• Setup the project governance process, provided leadership, responsible for delivering results, coaching and developing self-directed development teams by setting direction, engaging the stakeholder(s), and removing obstacles to help the team to deliver the results on time, on budget.
• Managed a team of 100+ people including business, technical, QA, and vendor (Onsite/Offshore) resources for three (3) years for the successful delivery of the project
• Led the vendor selection thru a competitive bidding process (RFI/RFP) and crafted the MSA and SOW.
• Fundamentally changed the relationship model between IT and its business customers from adversary to key partner through implementation of the IT Governance process, education and professional IT project execution.
• Implemented Organizational Change Management using ADKAR as part of the transformation efforts.
• Served as a key member of the CIO Advisory working group including the CIOs of leading Insurance companies.
• Launched an organizational transformation, shifting from a traditional “waterfall” oriented software development model to an agile approach.
• Successfully navigated 3-4 audits per year from the Gartner Consulting on IT Management process and IBM and Microsoft on architecture/design and implementation compliance.

Program Management Advisor Consultant

Confidential, Baltimore, MD

Responsibilities:

• Managed multiple development projects and provide project management services to the IT Organization
• Experience in leading and developing IT roadmap and linking IT strategy to business strategy.
• Provided mentoring to Program Managers, VPs on transition management associated with offshore outsourcing.
• Implemented Organizational Change Management (OCM) using the ADKAR Model.
• Created a Global Sourcing (Offshore Outsourcing) PMO and prepared best practices on Global Sourcing arrangement definition, vendor/locale selection, due diligence, governance, Security framework, risk management strategy, Transition Management, Exit Strategy, definition, contract definition and negotiation, including SLA’s, ongoing monitoring, financial structuring, termination considerations, etc.

Project/Program Management Management Consultant

Confidential, San Jose, CA

Responsibilities:

• Managed multiple development projects for the IT division of Confidential including the web 2.0 based Law Enforcement Portal (J2EE Portal) to provide real-time access to Law enforcement agencies across the world.
• Worked with cross-functional teams to ensure that communications and training plans are established and implemented, and that change management plans are in place for affected functional groups.
• Provided advisory services on Program/Portfolio Management, PMO, Agile (XP/Scrum), IEEE, Six Sigma, LEAN, IT Governance (HP PPM) and ITIL/ITSM.

Sr. Director - Project/Program Management

Confidential, Mountain View, CA

Responsibilities:

• Worked with clients on planning, communication, cross-project coordination, and ensure the availability of resources as required to meet project timelines.
• Provided advisory services and mentoring to clients on Program/Portfolio Management, PMO, SDLC methodology and practices like CMMI, RUP, Agile (XP/Scrum), IEEE, Six Sigma, LEAN, IT Governance (HP PPM/Compuware Change Point) and ITIL/ITSM.

Director Program Management Consultant

Confidential, Foster City, CA

Responsibilities:

• Re-architected and successfully deployed the next generation managed eCommerce web portal (B2B Portal). The portal was developed by cross functional teams from four countries with stakeholders from 3 continents. This B2B portal has been integrated customer’s systems through three (3) technology platforms (SAP, Ariba, SciQuest).
• Successfully delivered/deployed the product on time, within defined quality objectives. This project was failed once resulted in Major IT management shakeup. Implemented the Transition Management
• Worked with cross-functional teams to ensure that communications and training plans are established and implemented, and that change management plans are in place for affected functional groups.

Sr. Strategic Advisor

Confidential

Responsibilities:

• Worked as a Sr. Practitioner (Sr. Strategic Advisor) for offshore outsourcing. Prepared outsourcing strategy, guidelines for application support & maintenance, ITO and BPO Outsourcing.
• Provided value added consulting services to management in strategic sourcing (Offshore Outsourcing) process and in making recommendations for best practices on transition management, offshore outsourcing.
• Prepared charter, strategy, guidelines for setting up Sourcing (Offshore Outsourcing) PMO and provide strategic advice on all aspects of offshore outsourcing. Created a Center of Excellence (COE) for Offshore Outsourcing.
• Prepared an Outsourcing Playbook (repeatable process) for internal training and mentoring.
• Provided mentoring to Program/Project Managers, Directors on transition management, offshore outsourcing.

Program Management Lead Consultant

Confidential, McLean, VA

Responsibilities:

• Managed a large scale/cross-divisional project (Legacy Modernization), which have significant tactical/strategic impacts within the division as well as the whole organization. This program code named “Project Enterprise” (System of Systems) has multiple overlapping releases a year and managed these releases..
• Mentored/Coach team using Extreme Programming (XP/Scrum) Agile Methodology for the Prototype development. Launched an organizational transformation, shifting from a traditional “waterfall” oriented software development model to an agile services approach.

Sr. Practitioner (Mentor/Coach) Consultant

Confidential, Cleveland, OH

Responsibilities:

• Worked as a Project Manager Mentor for Confidential, a Fortune 200 company. Involved in the implementation of RUP in the technology services division.
• Designed and implemented the IT Governance process and the Project Management Office (PMO) to facilitate business strategy alignment and drive technology investment decisions.
• Prepared and successfully implemented Process, Guidelines and different approaches for offshore Outsourcing, Change Management, Transition Management, Evaluation and selection of COTS, and Package Integration.
• Wrote a paper on Iteration Planning - A Practical Approach and Achieving CMM level 2 & 3 with RUP.

Sr. Director - Program Management

Confidential, Boston, MA

Responsibilities:

• Managed the development center of the company in Boston. Developed project plans specifying goals, strategy, and staffing, scheduling, identification of risks, contingency plans, and allocation of available resources.
• Responsible for the development of the product from its inception to the final delivery.

Sr. Director

Confidential, Somerset, NJ

Responsibilities:

• Setup the Offshore Development Center (ODC) in India and worked as the single point of contact for Indian and US Operations.
• Developed a product that delivers e-business solutions to Life Science Companies, enabling collaboration, synchronization, regulatory compliance practices, and IT systems across the value chain.