SUMMARY

• To utilize my extensive project management experience and implementation skills to provide significant and effective results.
• By leveraging my leadership skills in Life Cycle Management, I’ll be able to provide visible results to your organization.
• Financial securities industry experience including Risk Management, Compliance. AML .
• Highly organized individual with strong project management skills, including the ability to continually prioritize and meet deadlines.
• Proven experience managing several major projects involving diverse operations and technology groups.
• Proven ability to negotiate and influence business decisions and directions.
• Results driven individual with experience in producing results in deadline driven and goal oriented environments.
• Skilled at directing Life Cycle requirements for various initiatives.
• Prior project management consulting experience for a software vendor.
• Facilitative leader able to manage team members at various levels.
• Process Improvement experience and prior ISO writing guidelines experience.
• Demonstrated ability to forge, lead, and motivate outstanding teams in order to accomplish desired outcome as lead project manager.
• Considerable experience in the banking industry with exposure to banking products, software, and financial practices.

PROFESSIONAL EXPERIENCE

Confidential - Alpharetta, GA

Senior Project Manager

Responsibilities:

• Overall responsibility throughout the project lifecycle including defining mission and scope, requirements definition, business analysis, design, implementation, testing and deployment.
• Directed project team members and utilized time management skills in order to keep project in adherence with deadline.
• Manage all project tasks including schedules, budgets, and resources, to ensure that quality solutions are delivered within time and cost constraints.
• Build and manage client relationships.
• Mentor staff with a hands-on approach and foster a learning and growth environment.
• Actively transform business requirements into creative business solutions using existing products and new ideas that demonstrate out-of-the-box thinking.
• Created and published project plan both in high-level and detailed formats. Prepare project status reports and presentations to keep management, customers and others informed of the project status and issues.
• Responsible for communicating project status and potential risks to team members and executive management.
• Defined success factors to achieve requested results.
• Trained customers on processing formatted ACH files as it pertained to their core processor.
• Coordinated with Israeli counterparts to address product bugs and implement product fixes.
• Partnered with technical teams to determine product bugs and fixes as well as facilitated quality assurance.

Confidential, Atlanta, GA

Sr. Consultant/Project Manager

Responsibilities:

• Responsible for identifying risks, mitigation plan, and driving deliverables for advisory council launches and other customer-centric events.
• Managing Communications for customers:
• Compose/finalize external quarterly product updates & pilot opportunities
• Drafting internal & external newsletters detailing customer feedback
• Maintains iCEO Advisory Council Site, including post documents/videos to AC site & DCM
• Managing Customer Feedback:
• Tracking & reporting via the Customer Feedback System (CFS); Manages & tracks feedback submitted via internal channels, follows up with product manager on updates/responses to feedback, responds back to feedback submitter
• Assist with communicating customer feedback to the various relevant organizations within Wells Fargo, with a primary focus on the Wholesale Services Group, including WITS, Treasury Management Sales, Client Services, Treasury Management Implementation, and International.
• Assists with communicating bank responses back to customer/internal submitter; targeted feedback sessions focused on specific products or industries.

Confidential, Atlanta, GA

Sr. Consultant

Responsibilities:

• Responsible for identifying risks, mitigation plan, and driving deliverables for technology production launches and network/services expansion related to Wires and ACH products.
• Validated operational readiness to include requirements, design, testing, documentation, training, tools, service level agreements (SLA’s), and service assurance.
• Collaborated with existing officers and product vendors to deliver a GAP analysis of Treasury Management vendors.

Confidential, Atlanta, GA

Sr. Project Manager

Responsibilities:

• Responsible for identifying risks, mitigation plan, and driving deliverables for production launches and network/services expansion.
• Managed project teams with long-term and organizational-wide projects; all involving moderate risk, scope and complexity.
• Validated operational readiness to include requirements, design, testing, documentation, training, tools, change management, service level agreements (SLA’s), and service assurance.
• Evaluated and adjusted preventative measures such as policy & procedures, escalation procedures, and disaster recovery & business continuity.
• Collaborated with existing customers, relationship managers, and bankers to present product conversion plans.
• Partnered in identifying product and service cross-sell opportunities.
• Determined issue resolution by completing account activity analysis.
• Provided additional sales focus for shared customers to ensure product strategy and usage is optimal.

Confidential - Norcross, GA

Sr. Project Manager

Responsibilities:

• Established and developed the mission and scope for assigned projects.
• Defined success factors to achieve requested results.
• Directed project team members and utilized time management skills in order to keep project in adherence with deadline.
• Created and published project plan both in high-level and detailed formats.
• Responsible for communicating project status and potential risks to team members and executive management.
• Trained customers on processing formatted ACH files as it pertained to their core processor.
• Coordinated with India counterparts to complete training and address product bugs and implement product fixes.
• Partnered with technical teams to determine product bugs and fixes as well as facilitated quality assurance.

Confidential - Tucker, GA

Program Director

Responsibilities:

• Directed and correlated all aspects of various education departments.
• Trained and mentored over 50 facilitators on a monthly basis.
• Managed the departmental budget and coordinated reconciliation reviews with Finance Committee.
• Maintained and improved vendor relationships and negotiated prices and services.
• Created and implemented processes that resulted in saving over 40% in budget dollars.
• Provided analytical and budgeting support to Executive Team.
• Managed the Foundation budgets associated with allocating grant dollars.
• Facilitated the monthly budget reviews with the Assistant Controller.
• Implemented operational process, decreased financial and operating costs by over 15%.

Confidential - Atlanta, GA

Project Manager

Responsibilities:

• Provided analytical, budgeting, and business development support to the President of the Central Implementation Team and district managers.
• Duties included creating and distributing the Operating Budget for District Offices.
• Managed Liaison for Atlanta CIT district.
• Managed implementation responsibilities for 45 offices within the Federal Reserve System.

Confidential, Atlanta, GA

Financial Analyst - Consultant

Responsibilities:

• Provided financial analysis and budgeting support to NCB’s Finance Supervisor.
• Created and maintained Annual Operating & Sales Expense Budgets.
• Analyzed month-end Rolling Estimate and Year-End Accruals.
• Prepared and presented financial schedules to Bid Support Managers.
• Collaborated with Sales Support and Marketing to successfully settle Bid Settlements for Bottlers concerning education funding.
• Participated in year-end closing process, as well as monthly and bi-annual closings.

Confidential, Snellville, GA

Sales Support Analyst

Responsibilities:

• Provided project/program management, analytical, budgeting, marketing and sales support to the Area Vice President of the Southeast Region.
• Duties included Client Bid Pricing/Contract Proposals and Communications; Commissions’ Analysis; Forecasting; Pricing Analysis; Trend Analysis; and Contract Management;
• Reviewing and tracking vendor invoices to reconcile and manage Southeast Area Office spending;
• Supported regional managers in developing financial and operating reports for their respective regions.