SUMMARY:

• Accomplished servant - leader with demonstrated capability for delivering large-scale software and Web development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams. Expert at requirements gathering, business process modeling, gap analysis, performing agile scrum ceremonies, enforcing scrum rules, removing impediments and fostering self-management practices.
• Recognized for bringing high enthusiasm and awareness to projects, application of expert judgment to the removal of impediments, and consistently maintaining team focus while delivering success in rapidly evolving and dynamic environments.

PROFESSIONAL EXPERIENCE

Business Systems Analyst/Scrum Master

Confidential

Responsibilities:

• Facilitated scrum ceremonies (grooming, sprint planning, reviews, retrospectives, daily stand-ups, etc.)
• Guided change that achieved continuous improvement which increased productivity of Scrum teams by 12% and the quality of deliverables by 22% by converting one waterfall team to a fully functional scrum team
• Empowered teams to be self-organized and to maximize cross-functionality
• Initiated and supported the development of new desktop application for geophysical data which reduced customer service efforts by 20% and increased revenue by 30%
• Helped team avoid problems of over-commitment, provided effective backlog management, prioritized resolution of system defects and bugs which resulted in on-time delivery of 10 major initiatives
• Consistently met goals of addressing and resolving problems within a 24 hour period
• Managed code development lifecycles from iteration to sprints to deployment
• Coordinated and managed code releases, shared APIs with IT groups
• Effectively communicated product issues with management, engineers, product owners and support specialists
• Tracked and communicated team velocity and sprint/release progress.
• Shielded and managed multiple scrum teams from external interferences
• Served as a liaison between clients and developers
• Gathered and analyzed data in support of business cases and propose project enhancements
• Prepared use cases, mockups’ and prototypes for projects per management request

Sr. Software Systems Analyst/Scrum Master

Confidential

Responsibilities:

• Initiated and supported a new smart card project for fare collection. Project reduced time required by 75%, and increased annual revenue by 50%.
• Successfully migrated more than 25 servers using ITIL methodology within 6 months
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
• Taught the team to create clear and concise epics/stories and product backlogs
• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise
• Guided engineering managers to identify cross-team dependencies and manage inter-team tasks
• Facilitated Scrum of Scrum for both onshore USA and offshore teams in India.
• Demonstrated the benefits of Scrum to key organizational groups which ensured program’s smooth adoption
• Guided team in making appropriate commitments through story selection, sizing and task definition. Participated proactively in development and maintenance of team standards, tools and best practices which reduced development time by 35%
• Authored and persuasively presented proposal to executive team, and directed initiative for a major e-commerce program projected annual saving of $5Million
• Planned, prepared, created awareness and guided quarterly Disaster Recovery Exercises that ensured company would be fully functional in case of disaster. Exercises reduced risk by 20% and boosted annual revenue by 25%

Systems Analyst

Confidential, Houston, TX

Responsibilities:

• Promoted the use of “Banner & Blackboard” application among students and professors in computer science department and office of enrollment services.
• Project increased communication which increased student enrollment by 5%. Guided STEM projects that increased enrollment of women in STEM program by 12%

TECHNICAL SKILLS

SKILLS: Effective oral and written communication; Adept at Requirement Gathering, Data Analysis, Application of Agile methodologies for software development (e.g. Scrum, XP, Kanban - pair programming, continuous integration, TDD, BDD, and refactoring); Systems Analysis, Project Management, Application of SDLC, Software testing, Quality assurance, Business Process Re-engineering, Data Profiling, Data Extraction, Transformation and Load; Data Warehouse Design & Management; Business Intelligence Design and Reporting.

Project Management tools: JIRA, MS Team Foundation Server, MS Visio, MS Office, MS Project

Reporting tools: , MS SQL Server 2012, MS Visual Studio 2012, ManageEngine ServiceDesk Plus (Change Management Systems and Helpdesk ticketing System) SAP Net Weaver 7.1, BEx Applications (Analyzer, Query Designer, Report Designer & Web applications Designer), Crystal Report, Oracle

Data modeling/Programming tools: ERWIN, Toad, MS Visio, C#, HTML, PHP, Net, ASP.Net, SSRS, SSAS, SSIS

OS: Windows (95 to 2003 Servers, XP, NT, Vista, Windows 7 & 8) and UNIX.

HARDWARE: TABLETS, WINDOWS PCs, MAC PCs, PRINTERS, SCANNERS, COPIERS, LAPTOPS, NOTEBOOKS