Sr. Infrastructure Project Manager Resume
NY
SUMMARY
- PMP certified Project Manager wif process certification in Agile SCRUM, CMMi, ITIL V3, Lean Six Sigma Black Belt, MSF and PSP wif 11 years of IT industry experience specialized in Project management, Project estimation, Requirement gathering, Designing and developing solutions on Confidential technologies. me is Certified NLP Practitioner (Certified by Richard Bandler).
- In - depth knowledge of various domains mainly Insurance, Banking & Finance, Oil, Gas & Petroleum, Telecom, Services, Media and Manufacturing.
- PMP certified project manager wif outstanding skills in project planning, scheduling, execution, monitoring, resource balancing, Issue management, risk management, project tracking and project communication management.
- Ability to support multiple simultaneous small/medium/critical projects ranging from $100k to $4M in a matrix organizational structure.
- Experience of managing projects in global environments (AMER / EMEA / APAC) and coordinating / managing teams virtually and physically.
- Assimilates and understand internal customer processes and suggests alternatives that are more efficient.
- Excellent communication skill and provides timely and accurate project status reporting to various stakeholders.
- Coordinating, negotiating and motivating subcontractors, vendors and offshore resources in support of timeline and IT/Infrastructure project deliverables.
- Earned customer Satisfaction Summary (CSAT) score of 9/10 for exemplary project management. Successfully delivered project deliverables on time, wifin budget, and beyond expectations of project stakeholders.
- TEMPEffectively training, motivating and mentoring onsite and offshore junior managers, engineers, developers.
- Superior coordination of steady state, deployment and implementations of IT infrastructure.
- Experience in change management process and work on budget/schedule according to change requests and maintain teh traceability of change requests.
- Experience of handling projects thru Agile (SCRUM), six sigma and ITIL methodology
- Have technical knowledge of Confidential Technologies (ASP.Net, SharePoint 2007/2010, SQL server 2000/2005/2008 , Windows Server 2003/2008, Project 2007).
TECHNICAL SKILLS
LANGUAGES: C, C++, and Assembly Language (8086 Processor) COBOL and COBOL for .NET, FORTRAN, Java, Shell Programming, Prolog, Lisp UNIX Network Programming and Internals, UML and Visual Basic .NET, C# .NET
TECHNOLOGIES: ASP.NET, Web Services, WCF, MOSS 2007, Project Server 2007, .NET framework 3.5, IIS 7, Confidential TV (Mediaroom), MS-CCF,Rational Portfolio Manager
PROTOCOLS: X.25, HDLC, ISO-OSI, Sliding window protocol, Go back n ARQ, Stop & Wait Protocol, TCP/IP, IPv6, TCP, UDP, BGP, OSPF and POP3.
O/S: MS-DOS 6.6, Windows 95/98/XP/Vista/Windows 7, LINUX and UNIX
DBMS / RDBMS: FoxPro 2.6, MS-Access, Oracle 7.1(SQL), PL/SQL, Embedded SQL, MS-SQL Server 2000/2005/2008 and Sybase Adaptive Server 12.5
PROFESSIONAL EXPERIENCE
Sr. Infrastructure Project Manager
Confidential, NY
Responsibilities:
- Core infrastructure knowledge in managing Windows, Unix, RDBMS (Oracle,DB2, Sql server), Wintel, Middleware, networking, VM Ware, Thunderbird, Iseries projects. Have extensive experience in Oracle and DB2 database migration projects.
- Helping AGILE IBM community to build Agile Project management practices.
- Involved in various phases of project mgmt life cycle due diligence, project inception, project planning, knowledge transition, project budgeting, quality planning, Risk management, risk identification and mitigation, Issue tracking, communication planning, change management process, proposal and bid management planning, Status reporting, implementation planning, steady state planning, resource management, project execution and monitoring, Procurement planning, disaster recovery and project closing. Executing project’s as per IBM Global delivery framework (based on Lean and six sigma).
- Experienced in writing business proposals, vendor management, SLA management and DOU for steady state / flow thru operations wif service delivery teams. Experienced in various project management tools MS-Project, MS-office, RPM and estimation methods using ROM, Function point.
- Experienced in budget planning, budget baseline and tracking for small/medium/critical projects, in resource planning, training and development and maintain capacity management plan. Experienced in involving in process improvement, defect prevention activities and Global delivery process.
- Implemented AIX disaster recovery project for a business critical IBM customer, teh project budget was $4M and involved 25 technical resources and 2000 servers in global environment
- Managed project for migration of Mainframe LPARs to Hardened floor for Power backup and around teh clock support. Total team size for dis project was 50 members that involve resources from IBM and AT&T. Total budget was 100K.
- Deployed customer LPARs in IBM GHO hosting environment in AMER, APAC, EMEA as per US federal regulations ITCS104 & ITCS300 compliance for SOX servers, DR servers, enterprise directory servers and network devices. Teh project is highly critical project and budgeted $4M and involved 25 technical resources and 2000 servers in global environment.
- Hosting /Migrating LPARS to IBM GHO hosting environment for IBM customer.1000 servers deployed successfully in record time.
- Managed Watson data centre Power shutdown, which involved yearly maintenance activity. 1000 Application owners are involved along wif subcontractors from AT&T. Successfully able to shut down and make these time critical servers online in record time of 3 days.
- Implemented Big fix relays as per federal regulations for various banking customers in global environment and deployed consolidated servers. dis project is involved 250 GNA and ISSI servers and 15 technical resources. Teh project is budgeted for $1M
- Implemented TCIM monitoring project in AMER, APAC, EMEA as per US federal regulations ITCS104 & ITCS300 compliance for SOX servers, DR servers, enterprise directory servers and network devices. Teh project is highly critical project and budgeted $4M and involved 25 technical resources and 2000 servers in global environment.
- Globally coordinate AMER, APAC End User Support (Help Desk) design, develop and implement teh Service Request Automation Fulfillment process re-engineering
- Managed teh $2M migration of core banking system from Sun to IBM p690 AIX/Oracle 9i platform. Key deliverable: roll out of online core banking system. Involved in project end to end and implemented teh project.
- Manage Oracle Server Consolidation Project, which seeks to create an Oracle infrastructure based on current generation hardware, retiring and decommissioning existing non-scalable or legacy components. their are 140+ databases wif various levels of Business Criticality and complexity. Teh project will gather information about each dB, teh server it currently resides on and teh Oracle version it is utilizing. Wif dis information a new series of Oracle environments will be deployed to suit and individual negotiations wif teh Application/dB owners will commence to ascertain when and how to migrate teh dB from its current status to teh new environment.
- Managed teh North American Baseline Project. Teh project deliverable is teh upgrade and hardening of various UNIX servers to AIX 5.2. Teh overall goal is to bring all levels of teh current North American datacenter to a standard patch level and build status so as to reduce complexity and support FTEs as well as increase vendor supportability of teh environment
- Managed Data Center Migration program for IBM., involving 50 key project stakeholders. Systematized planning for migration, consolidation, and consolidation of multiple heterogeneous servers along wif storage and network gear from Boulder, US data centers to Tier-III data centers.
- Supervised two DB Migration projects from MSSQL 2005 to Oracle 9i, 1 H/W Migration.
Agile Delivery Manager
Confidential, NJ
Responsibilities:
- Agile scrum experience, Strong technical skills and playing teh role of Scrum Master in an agile environment.
- Anticipation and proactive tracking/recording/removal/escalation of impediments
- Responsible for reporting of risks, impediments, sprint and release progress
- Facilitating teh team in identifying & managing interactivity dependencies wifin product development
- Facilitating teh estimation of Product Backlog Items and other Scrum activities wif an understanding of problem domain
- Proactively resolving conflicts between SCRUM Team and people and if needed escalate appropriately
- Responsible for time boxed (2-3 week) sprint planning and execution
- Gathering & disseminating project information on a regular basis, documenting team agreements, sprint plans, release plans, and retrospectives
- Facilitating team progress, wif a focus on delivering business value quickly
- Protect teh team from distractions by removing impediments at all levels of management.
- Building an AGILE/SCRUM atmosphere that encourages self-organization wifin teh team.
- Encourage/Motivate teh team to build re-useable elements and use engineering best practices wif continuous integration, TDD, automated testing.
- Working closely wif teh Product Owner team to ensure requirements overall align wif sprint, release, and product goals.
- Coaching/Training teams on SCRUM and Agile methodology including PMF (Program Management Framework) wifin client processes.
- Facilitating teh Daily stand up calls, Sprint Review, and Sprint Retrospective.
- Work wif teh SCRUM Product Owner team to measure and report team financials to teh appropriate parties.
- Representing teh SCRUM team to report project status and risks for teh CMI/Governance process.
- Highlighting SCRUM team success wifin and outside teh team and assist teh Product Owner team to continually keep a sufficient set of stories defined and estimated
AGILE SCRUM Project Manager
Confidential -WI
Responsibilities:
- Experience of managing teh projects thru Agile Scrum, agile requirement gathering, sprint planning, Sprint Backlog, Sprint retrospective, Sprint review, Sprint burndown chart
- Heavily involved wif setting up recurring status meetings wif teh business, fielding questions from teh business, as well as handling issues that arise from teh business
- Anticipating issues and acting proactively to address potential issues
- Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents
- Communicating teh details of teh project to both teh business and technical teams from beginning to end of all projects. Communicate wif other management, developers, product managers and technical support specialists on product issues
- Obtaining maximum value from Information Technology project management services and Utilizing organizational resources appropriately
- Management of key projects to ensure successful completion by Managing cross-functional interdependencies
- Improving processes to optimize performance and value over time
- Providing risk management and issue/problem resolution as required
- Managing multiple priorities and tasks as delegated and serve as liaison between technical and non-technical departments
- Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings
- Track and communicate team velocity and sprint/release progress and maintain process documentation
- Ensure teh development teams are practicing teh core agile principles of collaboration, prioritization, team accountability, and visibility Support teh Product Owner
- Product backlog maintenance, internal and external communication, improving transparency, and radiating information prioritization and resolution of defects/bugs Support teh Product Team and assisting team wif making appropriate commitments through story selection, task definition
- Participate proactively in developing and maintaining team standards, tools, and best practices Identify and remove impediments, prevents distractions
- Facilitate discussion and conflict resolution and empowering teh team to self-organize