TECHNICAL SKILLS

Major Roles: Product Manager, Program Manager, Solution Architect, Sales Engineer, Business Analyst, Government, Retail, Media & Telecom Pre - Sales & Relationship, Consulting, Sales Engineering Management, Mobile and Digital Strategy.

Technology: Internet of Things IOT/M2M, LTE, VoLTE, Over The Top Content (OTT) measurement, Audience Measurement, Mobile Clickstream Analytics, Tableau Dashboarding, Ethernet, IPv6, Network Capacity Planning, PCRF, Streaming Video, OSS, BSS, Billing, Inventory, CRM, SDN, NFV, IMS, ROADM, SevOne, TrueCall, Mavenir. Drive Test, Mobile Device Performance/QoS

Digital: Digital Analytics, Audience Measurement, Advertising reach and effectiveness, Mobile & Video Ad Serving, Predictive Analytics, Google Analytics, Tableau Dashboarding & Business Intelligence, Tealeaf, Credit Card Fraud detection, Social Media trending, User Experience (UX/CXM) QoE, Advertising Insights, Mobile Data Monetization, Churn, Brand Loyalty, Web Tags, OTT.

Software: Big Data Analytics Solutions, Data Integration, R, SQL, Vertica, Netezza, Hadoop, STORM, Web Services, XML, GIS - ESRI/MapInfo, Java, Talend, HTML5, AGILE, Jira, Linux

PROFESSIONAL EXPERIENCE

Director

Confidential

Responsibilities:

• Managed Product Direction with Roadmaps, Whitepapers, ROI studies, Business Case, Sales Collateral, Requirements Consolidation, Product Delivery, Enhancements, Support and Profitability Analysis. Used AGILE Development with daily scrums and JIRA ticket tracking. Performed multiple roles as Product Manager, Solution Architect & Program Manager.
• Managed globally distributed sales engineering team to drive Sales, manage projects and deliver solutions. Set team goals, training and MBOs. Responded to RFPs, Performed Demos, managed POCs, built SOWs, and lead all Technical Sales. Clients included Confidential, Confidential, Confidential, Confidential & Confidential Digital Life, Confidential, Confidential, Confidential & Confidential .
• Designed Big Data Portal to manage Internet of Things (IOT/M2M) infrastructure (Smart Homes, Smart Cities, Smart Cars) with Real Time performance and usage/behavior Analytics with Web Services APIs for easy external access.
• Interfaced with various OSS/BSS (Service Assurance/Service Fulfillment) systems to build an Engineering platform for Network Planners and Performance Engineers to analyze KPIs of all Network Devices (LTE Cellsites, Ethernet, MPLS, SBCs, IMS, ROADM etc) for all Vendors (Cisco, Alcatel, Ericsson, Fujitsu, Starent and others) for budget plan Confidential Confidential Wireless. Worked with client LTE, 1X and CDMA Network. Also worked with other clients CSM and UMTS networks.
• Designed Solution to measure audience habits and unique viewers of OTT (Over The Top) Video and Audio services for audience measurement as services move from the Set Top Box to the Internet with Net Neutrality. Developed intelligent solution to monetize data for Mobile and Video Ad Serving Platforms.
• Developed, managed and sold Confidential HP Vertica based Big Data Solutions to VPs and C-levels Confidential Global Mobile Operators for Marketing groups to monetize mobile clickstream data for Advertising, retail and financial verticals.
• Integrated Confidential audience measurement and advertising data with Mobile Operator Data for unique insights including churn propensity, branding and loyalty. Analyzed Mobile behavior patterns from Web Tags and flow data for Social Media Usage and Gaming behavior pattern analysis.
• Used Clickstream, CDR, PCMD data to predict Subscriber experience (User Experience/CXM), mobile handset performance (IOS, Android and Windows), Streaming Video, Flow (Apps) & HTTP (Browser) traffic analysis. Built recommendation engine for Customer Care Next Best Action/ Satisfaction Scorecard with feedback loop and analyze Mobile Device Performance and KPIs.
• Worked with SQL, R and STORM to analyze and transform (ETL) client data for POCs and build correlations with Confidential Web property Analytics. Performed Business Analysis on data to identify quickest ROI and created Tableau Dashboards.
• Built Cross Media Solutions to analyze content consumption/ measure viewers on all media - TV, PCs, Tablets, Smartphones. Used solutions such as Google Analytics and Tableau to derive insights and view industry trends.
• Provided Consulting Services to Tier 1 Operators on how to Monetize their Big Data.

Sr. Solution Architect

Confidential

Responsibilities:

• Designed and sold multi-technology Strategic Solutions to Government, Retail and Healthcare verticals. Built Trusted Advisor relationship with clients. Responded to RFPs, creating Network design proposals/ SOWs and sold Confidential Managed Services. Extensive travel to client sites. Worked with Cities, Utilities, Police and Fire Departments / E-911 PSAPs, School Districts, Universities, Hospitals, Nursing Facilities, Retail Warehouses and Retail companies.
• First U.S. Sale for VZB Mobile Device Management (MDM) Platform using Sybase Afaria Client to control & manage Tablet deployments. Architected innovative solution to meet customer compliance requirements.
• Machine to Machine (M2M/ IOT) - Lead Solution Architect from VZB NYC/NJ for M2M solutions for Smart Cities. Worked on Emergency Vehicle-traffic light synchronization, Parking meter Apps and Water Tower monitoring M2M/IOT solutions.
• Web Analytics - Solution Architect for Confidential Web Analytics Services using Google Analytics
• Network - Designed and upgraded clients Ethernet Networks (ELAN and EVPL ( Ethernet Virtual Private Line)) and Private IP (MPLS) networks ensuring QoS, redundancy/diversity requirements. Sold Cisco Unified Communications Solutions.
• Helped design and sell Cloud solutions for Backup & Disaster Recovery, Archiving for compliance requirements, SAAS/CAAS, Virtualization on Terremark Data Center and consulting services.
• Helped sell Network Security solutions from Confidential 's Cybertrust division for Advanced Persistent threats, Security Breach Forensics, PCI compliance, Identity and Access Management and IPv6 Migration Services.

Manager

Confidential

Responsibilities:

• Sold End to End OSS Network Capacity Analytics, Planning & Optimization Solutions across various technologies (Mobile and Wireline) for various Tier 1 and Tier 2 Carriers, Operators and Equipment Vendors around the world.
• Created Proposals and effort estimates. Responsible for answering RFPs/RFIs and Technical Account Management for Pre Sales Opportunities. Ran POCs, did gap analysis, created deployment plans and SOWs.
• Product & Project Management, Professional Services and Sales Engineering for a global software vendor for 10 years. Experience with clients Confidential Director & VP levels across 30 countries. Sold several Multi-Million Dollar deals.
• Managed Mobile Product line for Mobile RAN optimization tools, Drive Test Tool and Predictive PCRF Congestion Analysis & RAN Planning tool. Created Roadmap, Enhancement priorities, Deployment Release Schedule, White Papers and Marketing collateral, demo platforms and prototypes. Experience in GSM, UMTS, CDMA, LTE. Worked with SGSM, NodeB, GGSN, SBC, MSC and other Mobile network components. Performed Data Transformation and Analysis with Talend.
• Created solution to analyze NodeB, RNC, SGSN and GGSN KPIs and identify when thresholds are exceeded and recommend upgrading or rehoming for performance improvement. Modeling of wireless backhaul networks from Base Station / NodeB to MSC / SGSN. Leased Line Optimization for cost savings. Built Drive Test Software for coverage analysis.
• Sales Engineering and Project Management for Traffic engineering/Capacity Planning cost based Ring and Mesh SONET/SDH/DWDM Optical Networks. Routing using 1+1 and shared protection with pre-emptible traffic. Designing UPSR/SNCP and BLSR/MSSPRING Rings. Developed Custom Solutions using Java, VB and Python. Migration to SDN, ROADM, G.709, Network Functions Virtualization.
• Solution Architect for Confidential IP and ATM/ Frame Relay products including planning of Carrier Scale IP Core and Edge Networks, brownfield/greenfield design, QOS/COS guarantees, SLA requirements and network design based on QoS/CoS, GOS issues for Voice networks, IGP, OSPF, BGP, MGCP, RTP, SRLG, Fast Reroute designs etc.
• Experienced in designing Access/Edge Networks using various technologies such as FTTx, DSL, WiMax & HFC. Specialized in Fiber to the Home/Curb/Premises Design and Planning. Planning Access Networks using GIS tools (MapInfo, ESRI), Market Demographics, forecasts and user profiles. Configuring custom reports and designs with Visual Basic, TCL, Python etc.
• Engineer for Next Generation Optical Ethernet Optimization software to plan ELINE and ELAN services across Ethernet over SONET Networks, VPLS, Spanning Tree( RSTP, MSTP, PVST etc.), PBT, performing budget and Network Failure analysis. Modeled Switches, DSLAMs, MSANs & Routers from multiple vendors.