SUMMARY:

• Seeking techno - functional assignments in the field of IT Project & Services Management.
• Seasoned Professional offering Twelve (12+) years of demonstrated cross-cultural career success in developing and executing operational strategies to promote organizational growth with optimal utilization of emerging technologies.
• A self initiator with rich experience in project / program management activities with insightful knowledge of the planning entailing analysis, design, development, testing, configuration management and training.
• Significant experience of collaborating with customers, delivery managers, project managers and technical teams for securing & executing concurrent projects in global delivery model.
• Adroit in creating the PLC deliverables like functional specifications, issue/risk registrar, project tracking, communication/quality plan. Experienced in SDLC methodologies and frameworks namely Waterfall & Agile
• Invloved in planning and execution aspects of Security Domain namely Business Conitunity Planning & Disaster Recovery Plans; App, Database & Systems development
• Extensive experience with Microsoft technologies, PHP, Oracle, MS-SQL, MySQL, MS-Access; vended products such as SCEPTOR, ProCede; various tools such as HP Service Management, HP Quality Center, Tivoli, CA Unicenter, WSS, Wiki, TFS, VSS, Clarity, MS-Office suite, MS-Visio; reporting tools such as Business Objects, SSRS, Crystal Reports, WebFocus, Impromptu
• Superior record of delivering large scale, mission critical projects on time and under budget. Adept at determining requirements, project scheduling and technology planning along with excellent team managing and mentoring capabilities.
• Team based management style and excellent interpersonal / communication skills. More than 7 years performed as an effective leader with proven abilities in leading teams during the project phase, guiding members and enabling knowledge sharing among the team.
• Strong analytical & problem solving skills, articulate & decipher functional requirements into technical specifications and vice versa. Recoginzed for exceptional development & maintenance of SharePoint, Wiki and documentations
• Encouraged team towards Lean thinking and implemented process improvements leading to value adds for customer
• Provided guidance to Quality Team towards development of Test Automation scripts
• Involved in planning, analysis, execution & implementation of Data Migration, Web, Application, Database & Reporting Server Upgrades
• Actively volunteering in IT department of an NGO from conceptualization, architectural, execution and implementation of Content Management application
• Mapping requirements and providing them best solutions involving evaluation and definition of project scope and finalisation of project requirements.
• Conducting need assessment and preparing IT blueprint for the organization.
• Monitoring multiple projects from conceptualisation and visualisation to technology mapping and final execution of projects.
• Holding review meetings to monitor progress of the project as per schedule / budgets, and ensuring timely completion and delivery of project to the client; extending production support for applications.
• Handling resource allocations and setting up of communication channels across the various horizons of the organization structure.
• Responsible for quality management activities including audits for the project.
• Involvement in preparing responses for RFP’s, RFI’s & case studies with pricing and estimations
• Preparing SOW’s & CCR’s for various projects including fixed price, T&M and managed solutions with pricing and estimations

TECHNICAL SKILLS

Domains: Insurance, HCLS (Healthcare and Life Sciences), Reinsurance, Treasury

Patterns: MVC .Net, PHP (Codeigniter), AngularJS

Languages: ASP.NET (C#), VB.Net, PowerBuilder, PHP, HTML, XML, XSL, WebServices, WPF

OS: Windows XP/7/8, Windows Servers 2K/2K3/2K8, Ubuntu

Web Servers: IIS 6/7, Apache

UML: Use Case Diagrams, Specification & Documentation

Application Packages: MS Visio, MS Office, MS Project

Database: Oracle 8-11g, MS SQL Server 2K5/2K8, MS Access, DB2, SSAS, SSIS, MySQL

BI Tools: BO XI R3.1, SSRS

Others: HP Service Management, Tivoli, CA Unicenter, WSS, Wiki, TFS, VSS, AD

PROFESSIONAL EXPERIENCE

Confidential, Irvine, CA

Sr. Vendor/ Project Manager/BSA

Responsibilities:

• Serve as the single point of contact for ‘Infrastructure and Operations’, ‘Risk’ and ‘Application Development & Maintenance’ portfolios from the Global Sourcing Office.
• Work directly with clients and project and business leaders to identify analytical requirements.
• Coordinate with the team to assist in developing quality plans, quality strategies, and quality related solutions.
• Coordinate business interactions with third party vendors for leading the efforts of supplier deliverables.
• Work with leadership teams on demand management and quality management initiatives.
• Interact with program and technical delivery managers, business users, and various stakeholders to ensure understanding of the current plan and phrase scheduling, resource allocation, and level of effort expectations.
• Interpret results using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining.
• Measure, monitor, and report contractual metrics and submit weekly status reports.
• Design, develop, implement and maintain business solutions.
• Assess vendor performance and dive continual quality improvements initiatives
• Consolidate and dive resolution to all vendor related issues and risk.
• Support ratio improvement, optimization and security bottlenecks to drive efficiencies
• Provide quarterly LOB allocations for finance team for various fixed bid, managed services engagements
• Educate, coach teams on matured sourcing, outcome driven engagement models (Organizational change management)
• Vendor relationship management

Confidential, Madison, WI

Sr. IT Lead / BSA

PlatformOpen Systems (.Net, VB, Oracle 11g, MS-SQL 2005-2008, MS-SQL BIDS, MS-Office, XML, XSLT, Adobe Pro); Close Systems (DB2, CICS)

Responsibilities:

• Project management responsibilities for status reporting, estimations, pricing, task monitoring for development of ll.com applications
• Conduct stakeholder meetings and reporting
• Proposed various features for recently launched AskAuto moible app
• Prepare transition plan for knowledge transfer of ll.com apps from other vendor and track till completion
• Involved in migration of various applications from VB to .Net including SSRS reports
• Involved in analysis & execution of HPE Environment Data Migration, Web, Database & Application Server Upgrades
• Worked with team to prepare & present reverse presentations for ll.com applications
• Proposed and designed implementation of SSIS package for processing of Vehicle information mapping provided by TWG group. Lead the team to its development till successful completion
• Lead team in development & implementation of Custom Datagrid User Control
• Involved in requirement gathering, preparing HLD, LLD, system / process flow diagrams, UTP’s, system & integration test plans
• Prepare User Manuals, Release Plans & Communication Plans
• Prepare & coordinate for TC testing and defect resolutions
• Resolved TFS build & deployment issues
• Manage & track DWS tasks, Connectivity tasks and production support issues
• Team management, work allocation, track deliverables and lead towards implementation of process improvements
• Aid team members in developing and maintaining project SPN portals
• Resolve technical and functional issues raised by team members
• Identify and coordinate training needs & programs for team members
• Interaction & coordination with other practice & internal groups
• Onsite-offshore coordination
• Involved in preparing responses for various proposals - case studies, evaluation, estimate other than the project

Confidential, Louisville, KY

Sr. Project Lead / BSA

PlatformOpen Systems (ASP.Net, Oracle 11g, MS-SQL 2005-2008, MS-SQL BIDS, MS-Office); Close Systems (Cobol, DB2, IMS, EZT)

Responsibilities:

• Project management responsibilities for status reporting, estimations, pricing, task monitoring for development of SL applications
• Stakeholder meetings and reporting
• Involved in planning, analysis, execution & implementation of Data Migration, Web, Database & Application Server Upgrades
• Involved in requirement gathering, preparing HLD, LLD, system / process flow diagrams, UTP’s, system & integration test plans
• Team management, work allocation, track deliverables
• Resolve technical and functional issues raised by team members
• Prepared automated SQL Scripts to reduce task response time with accuracy
• Identify and coordinate training needs & programs for team members
• Interaction & coordination with other practice & internal groups
• Onsite-offshore coordination

Confidential, Louisville, TN

Sr. Project Lead / BSA

PlatformOpen Systems (ASP.Net, Oracle 11g, MS-SQL 2005-2008, SSRS, MS-Office); Close Systems (Cobol, DB2, IMS, EZT)

Responsibilities:

• Involved in preparing responses and proposed solutions with Cloud Services for various RFP & RFI for clients such as Coventry, Presbyterian Health Services, PHP, Scripps, HCA, etc
• Project management responsibilities for status reporting, estimations, pricing, task monitoring for development of nSure10 tools
• Involved in planning, analysis, execution & implementation of SSRS Reports & SSIS packages
• Involved in requirement gathering, preparing HLD, LLD, system / process flow diagrams, UTP’s, system & integration test plans
• Prepare User Manuals, Release Plans & Communication Plans
• Team management, work allocation, track deliverables, process improvements
• Resolve technical and functional issues raised by team members
• Identify and coordinate training needs & programs for team members
• Served as BA for ICD-10 Practice team
• Interaction & coordination with other practice & internal groups
• Onsite-offshore coordination

Confidential, Chicago, IL

Project Lead / BSA

PlatformOpen Systems (ASP.Net, PB, Oracle 11g, MS-SQL 2005, BO XI R3.1, SAP, WPF); Close Systems (Cobol, DB2, IMS, EZT, Ab-Initio), HP Service Management, Tivoli, WSS, Wiki, TFS

Responsibilities:

• Project management responsibilities for resource allocation, status reporting, estimations, pricing, task monitoring, change control
• Stakeholder meetings and reporting
• Involved in migration of various in-house applications to legacy systems
• Involved in planning, analysis, execution & implementation of Data Migration, Web, Database & Application Server Upgrades
• Involved in requirement gathering, preparing HLD, LLD, system / process flow diagrams, UTP’s, system & integration test plans
• Prepare User Manuals, Release Plans & Communication Plans
• Team management, work allocation, track deliverables, process improvements
• Aid team members in developing and maintaining project SPN portals
• Resolve technical and functional issues raised by team members
• Quality management, Audits & SOX Compliance
• Served as BA for Reinsurance applications
• Interaction & coordination with other client groups
• Onsite-offshore coordination
• Follow and streamline Change management processes
• Involved in preparing responses for various proposals - case studies, evaluation, estimate other than the project

Confidential

Project Lead / BSA

PlatformOpen Systems (ASP.Net, PB, Oracle 11g, MS-SQL 2005, BO XI R3.1, SAP); Close Systems (Cobol, DB2, IMS, EZT), HP Service Management, Tivoli, WSS, Wiki, TFS

Responsibilities:

• Project management responsibilities for status reporting, estimations, pricing, task monitoring, change control
• Stakeholder meetings and reporting
• Involved in planning, analysis, execution & implementation of Data Migration, Web, Database & Application Server Upgrades
• Involved in migration of DataEase (DOS based application) to ProCede application
• Involved in requirement gathering, preparing HLD, LLD, system / process flow diagrams, UTP’s, system & integration test plans
• Prepare User Manuals, Release Plans & Communication Plans
• Team management, work allocation, track deliverables, process improvements
• Aid team members in developing and maintaining project SPN portals
• Resolve technical and functional issues raised by team members
• Served as BA for Reinsurance applications
• Quality management, Audits & SOX Compliance
• Onsite-offshore coordination
• Requirement Gathering & Analysis, FDD, TDD, Database design
• Solution Design - Proof Of Concept (High level & Low level)
• Interaction & Coordination with other client groups
• Preparation of User Manuals
• Code reviews and Final inspection
• QC & UAT Follow and streamline Change management processes
• Production Releases & Post-production maintenance
• Production Support
• Involved in preparing responses for various proposals - case studies, evaluation, estimate other than the project

Confidential

Sr. Software Engineer

PlatformOpen Systems (ASP.Net, PB, Oracle 11g, MS-SQL 2005, BO XI R3.1, SAP); Close Systems (Cobol, DB2, IMS, EZT), USD, HP Service Management, CA Unicenter, Tivoli, WSS, Portals, VSS

Responsibilities:

• Team Management, work allocation, track deliverables, process improvements, develop and maintain project SPN & Wiki portals
• Involved in migration of Crystal Reports to BO XI R1
• Resolve technical and functional issues raised by team members
• Quality Management, Audits & SOX Compliance
• Client meetings and reporting
• Onsite-offshore coordination
• Requirement gathering & analysis, FDD, TDD, Database design
• Solution Design - Proof Of Concept (High level & Low level)
• Code reviews and Final inspection
• Preparation of User Manuals
• Follow and streamline Change management processes
• Production Releases & Post-production maintenance
• Production Support

Confidential

Sr. Software Engineer

PlatformPB 6/9/10, Oracle 9i/10g, VSS, MS-Project

Responsibilities:

• Leading the team towards development of Derivatives module with multilingual capbilities (Arabic & English)
• Develop and maintain project SPN portals
• Requirements gathering & analysis, FDD, TDD, Database design
• Customizations per client requirement
• Application performance & batch processing optimization
• Peer reviews, Unit, Integration, Regression testing
• Resolve QC & UAT issues
• Resolve technical and functional issues raised by team members
• Production Releases & Post-production maintenanc