SUMMARY

• Strong communicator and creative problem - solver skilled at analyzing business needs and transforming them into technical designs, applying technical skills and business knowledge to achieve sound results.
• Effective Project Scope Change Management and Configuration Change Management.
• Highly skilled in all aspects of Corporate Real Estate Initiatives and segmentations compliance.
• Used MS SharePoint, MS project, PMO, Open Workbench and Clarity for Documents, Project Schedule and managing resources
• Competitive and resourceful with a multi-faceted experience in this global era of international business, ecommerce, online analytics, release management.
• Experience working on application developed on Java, Perl and Ruby scripting
• Efficiently managed various release activities for deployment of code successfully across the enterprise.
• Rich experience and knowledge in cost management, time management, risk management, and integration management. Strong grasp of project management tools, techniques, models, systems, methodologies, technology, measurement and control.
• Experience with User Stories in each sprint cycle also known as Business requirements document based on the inputs received. Highly experienced in creating and managing Gantt Charts
• Championed cost-saving initiatives and proposed the strategic recommendation involving the creation of a release management solution for the client
• Developed install plans, notified users of system maintenance and associated downtime, issued release notes.
• Experience in conducting GAP Analysis, SWOT Analysis, Risk Management, Impact Analysis, Data Analysis, Net Present Value Analysis (NPV), Return on Investment Analysis (ROI), Root Cause Analysis, System Analysis, Credit Risk Analysis, and preparing Training Manuals
• Expert in Planning, Managing and Controlling projects within an organization while focusing on Time, Cost, Scope, and Resources Management
• Exceptional experience in Issue management, risk mitigation and controlling the changes.
• Very strong functional and business process knowledge of Clarity and has very strong understanding of processes around portfolio management, project management and resource management.
• Extensive experience in Business Process Analysis and Re-engineering, Cost/Benefit Analysis, Risk and Impact Analysis, Requirements Analysis and Management, and Use Case Analysis
• Comprehensive understanding of the Organizational Framework that help to map the AS-IS business and TO-BE Model using the GAP Analysis and plan and monitor effective approach to build/buy solutions to the business problems/needs/opportunities
• Extensive experience in conducting Market Research, Data Analyses, Data Mapping, Risk Identification, Risk Assessment, and Risk management.
• Outstanding talent in Client Relationship Handling, Project and Release Management, Configuration and Change Management, Defect Tracking and Control
• with different Design Tools to create Use Cases, UML Diagrams such as Work Flow Diagrams, Process Flow Diagrams, Entity Relationship Diagrams, and Data Flow Diagrams
• Excellent Communication, Presentation, Organization, Interpersonal, Problem-solving, and Analytical Skills

TECHNICAL SKILLS:

Requirements Gathering Tools: IBM Rational Requisite Pro, MS Word

Modeling & Designing Tools: IBM Rational Rose, MS Visio

Configuration Management: IBM Rational Clear Case, Microsoft VSS, CVS

Testing Tools: QuickTest Pro (QTP) 8.2-10.0, Mercury QC & WinRunner, LoadRunner

Defect Tracking: IBM Rational Clear Quest, Mercury Quality Center (QC), Bugzilla

SDLC Methods: Agile (SCRUM), RUP, Waterfall

Languages: HTML, T-SQL, PL/SQL, MySQL, XML, UML, C++, Java

Application Servers: BEA WebLogic 6.1/8.1, Apache Tomcat 5.0, WebSphere

Operating Systems: MS Windows NT/2000/XP, Red Hat LINUX, UNIX, Sun Solaris, AIX

Other Tools: MS Project, MS FrontPage, MS Office, SharePoint, IBM FileNet, ERWin r7.3, TOAD, Dreamweaver, Photoshop CS, CSS

PROFESSIONAL EXPERIENCE:

Confidential, Palo Alto, CA

Project Manager

Responsibilities:

• Direct and manage project development from beginning to end.
• Managed project and inter-project resource plans; maintained project budget.
• Managed IT Project Prioritization activities across different roadmaps such as MY Confidential roadmap, VMstar roadmap (SFDC), Telecom and BI roadmap.
• Participated in SDP workshop for requirements gathering with deloitte team.
• Closely worked with business Analysts and GSS business owners to elicit business requirements for SDP phase -1.
• Worked with cross-functional team (Finance, marketing, Sales, Legal) etc to gather and analyse requirements for SDP (Subscription based delivery platform) phase-1.
• Conducted meetings with Business owners to obtain KPI’s (Key Performance Indicator) for the projects, ad hoc requests and documented the metrics using Microsoft Excel.
• Worked closely with Director of GSS (Global support and services) to maintain and prioritize projects across the portfolio.
• Consolidated feedback on each project and facilitated senior management in IT investment decisions for the VMstar cycle-9 (SFDC) roadmap
• Responsible for oversight of all resources, budgets and projects within this portfolio.
• Developed, implemented and maintained the standard release of documentations such as plans, agendas, deliverables, action items lists and while adherence to E-commerce Project Management Standards and Software Development Lifecycle best practices.
• Manage and execute deployment between all environments including coordination of production releases with operations.
• Organized weekly Project Status and Task Review meetings.
• Ensured alignment with release calendar during different phases of project.
• Managed project releases and migration to ensure it is in compliance with the company's best practices.
• Conducted walkthroughs with the different department heads to have a deeper understanding of the Project Development Plans.
• Conducted sponsor meeting for getting resources / budget approved from executive sponsor and being the primary contact in project execution
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders
• Involved in utilizing the developing the UAT strategy for the organization
• Responsible to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program
• Responsible for Issue management, risk mitigation and controlling the changes.
• Managed the delivery and execution of projects including the development of project plans, resource plans, project schedules, risk mitigation plans and daily management of project deliverables.
• Managed project risk management and business process analysis reviews over the implementation of different stages of the applications.

Environment: MS Office, UML, Rational Rose, QTP, Web 2.0, Adobe Flex, AJAX Technologies, JAVA, .NET, MS Project Plan and MS SharePoint, Dreamweaver

Confidential, Washington DC

Sr. Project Manager

Responsibilities:

• Managed portfolio project and inter-project resource plans; maintained project budget
• Conducted Risk Analysis to identify the risks associated with developing the new system, and formulated a Mitigation Plan to eliminate or reduce risks of high severity and major financial effects
• Responsible for release planning, cost estimates, scheduling, coordinating, tracking, and monitoring (construction & testing phase) activities, status reporting, conducting Triage meetings.
• Review the stories defined for each track in every iteration
• Responsible for the Project Management Portfolio, scheduling, budgeting and resource management.
• Coordinated software upgrades and releases for test and production environments.
• Involved in multiple releases and delivery cycles.
• Resolved all the service desk tickets assigned to clarity support team and maintained the SLA.
• Discussed limitations, risk, dependencies and assumptions pertaining to the scope of the forecasting application.
• Worked with QA team in ruby scripts as part of the ETL process to schedule tasks/sessions.
• Responsible for Impact Analysis/ROI Analysis and corresponding effects on process and methodology for Requirements gathering.
• Summarize the completion status of stories (Story Board) in every iteration in terms of Burn down Chart, Weekly Status Report and End of Iteration presentation
• Allocate resources for individual project tracks
• Coordinated software upgrades and releases for test and production environments.
• Work in close coordination with the client team, end users, third party vendors and project resources
• Used MS Project to manage schedules, deadlines and resources and collaborate on the project.
• Coordinated with various off shore clients and customers to ensure smooth transition of the new process to the various impacted teams.
• As single point of contact worked closely with cross functional teams on process and solution implementation for the Portfolio management group.
• Reviewed and the already created User Stories in each sprint cycle also known as Business requirements document based on the inputs received
• Actively involved in project management, new products release campaign, application development, team mentoring and staff management.
• Lead the Change Control process for the entire project as a whole by facilitating group meetings, one-on-one interview sessions and email correspondence with work stream owners to discuss the impact of Change Request on the project.
• Coordinated with the off shore QA Team members to explain and develop the Test Plans, Test cases, Test and Evaluation strategy and methods for unit testing, functional testing and usability testing.
• Provided training to users, and involved in conducting UAT sessions to gain user confidence and approval.

Environment: J2EE, JAVA, BEA Web Logic, HTML, JDA, SQL Server 2000, DB2 8.0, PL/SQL, Ruby, Microsoft Visio, IBM Tivoli Access Manager. Agile Scrum, AJAX.

Confidential, Dallas, TX

Project Manager

Responsibilities:

• Managed Business Operations Manual. Evaluated user manuals / online help files for the customers
• Managed and maintained error dictionary and Action Item traceability matrix
• Created extensive Lookups, Menus, Sections, etc using Clarity Studio
• Helped identify, create and/or implement processes or products to efficiently manage the release of code.
• Responsible for providing clear and consistent communication of releases status to IT and Business Stakeholders.
• Responsible for the Project Management Portfolio, scheduling, budgeting and resource management.
• Managed Complex and customized web development (offshore resources) and integration projects
• Managed the Critical path activities and defect tracking, application integration and conversion.
• Created project plan, managed the scope, provided estimates, scheduled project timelines, managed resource planning, change management and risk management.
• Liaised with the Project Sponsors to drive the strategic vision of the enterprise data warehouse, understand and act upon critical data warehouse program decisions and build the core team within the approved budget
• Sat on the Change Control Board and participated in the Release Management Process for the Projects for which I was responsible.
• Responsible for performance management to support strategic planning, goal setting, and accountability, enhance decision-making, and improve customer service and also Project Planning based on Cost Benefit and ROI analysis.
• Involved with Portfolio Management group and Enterprise Customer Solution project for Credit card Management and Claims processing sales Portal (B2B Solution for sales to cash Portal)
• Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy.
• Dynamic and result-oriented analyst with proven expertise with various modules and accelerators of CA Clarity PPM.
• Designed the algorithms and software for transaction compliance and market risk management
• Managed Use Cases from the business and systems requirements. Documented high level and detailed Use Cases to include all the functionalities of the new system
• Organized weekly Project Status and Task Review meetings

Environment: Quality center, Quick Test Professional 8.2, SQL Server, J2EE, JAVA, UNIX, .NET

Confidential, Ney York, NY

Business System Analyst

Responsibilities:

• Participated in Requirement Gathering Sessions (RGS), Joint Application Development (JAD) sessions
• Documented BRDs.
• Focused on enhancing the user experience in the Web 2.0 platform; worked closely with the technical and programming team to design a simple, yet effective user experience
• Documented the change request and analyzed the impact of the change request on the application in regards to Project Plan, Scope, and Schedule.
• Generated VBA/Excel modules to recalculate portfolio duration for any interest rate change and compared the same Excel with the duration of liabilities.
• Assisted with the correctness, usability, and functionality of the product before release by proactive testing.
• Created cost benefit reports for introducing the application (and deciding application price)
• Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures
• Worked with visualization tools such as Adobe Flex, and AJAX technologies.
• Assisted Project Manager in preparing the Project Development Plans. Also helped in identifying and tracking Project Issues and Risks.
• Act as change agent for enterprise Change Management functions with regards to the new Information Lifecycle initiative
• Created and managed User Stories, Product and Sprint backlog.
• Extensive use of MS Project, MS SharePoint (used as the library for Project documentation and the communication of Project information).
• Interacted with business owners, project stakeholders and cross functional teams in defining project charter, providing estimates, scope management, resource management, change management, vendor management and risk management.
• Release Presentations to the project team and also conducted walkthroughs with the different department heads to have a deeper understanding of the requirements
• Derived Functional Requirement Specifications (FRS) based on User Requirement Specification URS.
• Analyzed business requirements and segregated them into high level and low level Use Cases, Activity and State diagrams using MS Visio, suggested and managed improvements in the process.
• Prepared screen mock ups, UI designs using wireframes.
• Involved in planning of the outline of software developmentand held meetings with the developers, QA Leads and forwarded information and documents to all involved teams
• Worked with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT)

Environment: AGILE, J2EE, JAVA, XML, Adobe Flash, Yahoo Widget Toolkit, Test Link, HTML, AJAX, IBM Web Sphere Application Servers, Microsoft SQL