SUMMARY

• Accomplished Project Manager with experience managing 5 highly visible projects with million dollar budgets.
• 10 years’ experience in technology and IT industry as Project Manager, Sr. Business Analyst, Sr. Systems Engineer.
• Managed projects in various domains - healthcare, IT, e-commerce, IoT, aerospace and consumer electronics - where the highest standards are routinely demanded.
• Successfully led new initiative projects and ongoing projects.
• Managed large cross functional teams with 20+ resources delivering successful business outcomes.
• Expert in all 5 PMBOK project management process groups - Initiation, Planning, Execution, Monitoring / Controlling, and Closing.
• Proficient in Agile Scrum, Rational Unified Process (RUP), RAD, Waterfall and Spiral application development methodologies / SDLC methodologies.
• Managed executive level communications, identified KPIs, and created project dashboards, reports, newsletters and project status updates for senior management and projects teams.
• Excellent in vendor management, preparing RFP’s, RFQ’s, contracts, and procurement of hardware and software products and services.
• Balanced competing demands of quality, scope, time and cost constraints effectively to deliver projects to the highest quality.
• Experienced in financial management - net present value (NPV), earned value analysis (EVA), ROI, IRR.
• Conducted Project Charter, Project Plan, SOW and WBS preparation, effort estimation, resource planning, task allocation, critical path analysis, critical chain analysis, and scheduling.
• Extensive experience in budget estimation, cost controlling, cost metrics and reporting.
• Performed scope and defect tracking, prioritization, staff appraisals and hiring.
• Exceptional experience in issue management, risk mitigation and contingency planning.
• Experienced in provider and payer systems, including electronic health records (EHR) and revenue cycle components - eligibility, benefits, charge capture, billing and claims processing.
• Knowledge of industry standards like Six Sigma; compliance issues like HIPAA, Sarbanes Oxley Act (SOX) and ‘best practices’ models like CMMI (SEI).
• Experienced with data warehousing, ETL, data modelling - conceptual model, logical model, physical model - entity relationship diagrams, data mapping, data migration, star and snowflake schemas, dimensional modelling, normalization, cubes, fact tables, dimensions, Tableau, Informatica.

TECHNICAL SKILLS

Operating Systems: Microsoft Windows XP/VISTA/7/8/10, UNIX, LINUX

Languages: C, C++, UML

Databases & Tools: MySQL

Internet Technologies: HTML, CSS, XML

Project Management: Microsoft Project 2016, Atlassian JIRA, VersionOne, Rally

Primavera: P6, Microsoft Team Foundation Server (Microsoft TFS)

Knowledge and Collaboration tools: Atlassian Confluence, Microsoft SharePoint 2007, 2010, 2013, Siemens Teamcenter

Quality Management: HP Quality Center (HP QC), HP Application Lifecycle Management

Testing tools: QTP, UFT

Business Modeling Tools: Rational Rose, Microsoft Visio

Version Control Rational Clear: Case, Git, SVN

Change Management Tools: Rational ClearQuest

Remote meeting management: WebEx, Go To Meeting, Team viewer

Wireframe mockup tools: Photoshop CS4, Balsamiq

Others: MS Office 2016 (Outlook, Word, Excel, PowerPoint), Lotus Notes

SDLC Methodologies: Waterfall, Prototyping, Spiral, Rational Unified Process (RUP)

RAD and Agile: Scrum Methodology

PROFESSIONAL EXPERIENCE

Confidential, Owings Mills, MD

Agile Project Manager

Responsibilities:

• Executed project implementing EDI transactions that adhere to HIPAA guidelines.
• Facilitated agile techniques: writing epics, user stories, TDD, continuous integration, continuous testing, pairing, automated testing, and agile games.
• Controlled project scope through change management process - assisted stakeholders in grooming and prioritizing user stories in product backlog.
• Performed release planning by estimating development team’s velocity, refining and course correcting through multiple sprints.
• Played role of Agile Coach and coached team on Agile Scrum methodology.
• Adhered to deadlines coordinating with various departments and resolving all impediments.
• Facilitated scrum ceremonies - daily stand-up, backlog grooming, sprint planning, sprint review and sprint retrospective meetings - for efficient communications management.
• Created, tracked and published project metrics - sprint burndown chart, team velocity, quality delivery, and actual completed stories vs committed stories.
• Ownership and accountability for issue identification and resolution, risk logging, progress reporting and progression through to resolution.
• Used VersionOne for managing and tracking overall project.

Environment: VersionOne, HP ALM, Microsoft SharePoint 2013, MS Excel, MS Word, MS Powerpoint, MS Visio, MS .NET, Java, SQL Server

Confidential, Stanford, CA

Agile Project Manager

Responsibilities:

• Performed project lifecycle management from initiation, planning through implementation in a new PMO environment.
• Prepared SOW, work breakdown structure (WBS), product backlog and software release schedule.
• Created issue logs, risk register, RACI, schedule, budget and stakeholder register.
• Developed request for proposal (RFP), managed responses, analyzed results, presented findings to key stakeholders, and arranged for demonstrations.
• Led implementation team entailing hardware and software installation, network set up, system configuration and user preference design, testing, and training.
• Facilitated agile rituals in scrum development team - sprint planning, backlog grooming, daily stand-ups, sprint reviews, sprint retrospectives and sprint demos with team and product owner/stakeholders.
• Communicated project status - velocity, burndown, risks - to management.
• Managed projects in JIRA and Confluence; providing software training to team members as needed.
• Trained team members on Agile and Design Thinking concepts.
• Conducted resource planning and budgeting; tracked costs to ensure adherence to budgetary limitations and ensured on time project delivery.
• Administered and ensured effective implementation of agile process and coached team to maximize benefits.

Environment: JIRA, Confluence, MS Excel, MS Word, MS Powerpoint, MS Visio, HTML, CSS, AJAX, LAMP stack - Linux, MySQL, PHP, JavaScript, Apache web server

Confidential, Los Angeles, CA

Project Manager

Responsibilities:

• Coordinated all activities of Health information technology (HIT) project - from readiness assessment, planning to completion of implementation.
• Conducted workflow and process mapping analysis to identify potential functions for EHR.
• Conducted an inventory of existing information systems to ensure they can connect with EHR.
• Traced flow of processes that will be impacted by EHR to understand how they are currently performed and what changes may be applicable for EHR.
• Estimated project scope and time to conduct a cost/benefit analysis and benefits realization study.
• Developed EHR implementation plan involving process improvement, chart conversion, installation, data conversion, system build, testing and training.
• Oversaw tasks, timelines, and resources necessary to implement the EHR, ensuring that the project stays on time and on budget.
• Responsible for preparing WBS, creating project plan, costing, estimating and planning projects.
• Determined and measured project Key Performance Indicators (KPIs).
• Single point of contact for release planning, resource management, conflict resolution, change management, communications management, SIT, UAT and deployment.
• Created detailed and summarized project progress reports.
• Tracked daily project activities against detailed project plans through earned value analysis (EVA).
• Updated project plans to include agreed changes through Change Control Management.
• Monitored actual expenditure figures against project budgets and produced accurate financial reports for financial stakeholders.
• Organized and facilitated Project Steering / Operating Committees meetings.
• Well versed in Project Planning tool - MS Project - to plan and track the project.

Environment: MS Project, JIRA, MS SharePoint 2010, MS Excel, MS Word, MS Visio, MS PowerPoint, HTML, Python, Django, CSS, XML, JavaScript

Confidential, Dublin, OH

Agile Project Manager

Responsibilities:

• Primary responsibility for planning, directing and coordinating project activities through the entire project life cycle (from initiation, project kickoff to hand off to customer).
• Performed project planning and onboarding of project team, including creating project schedule, team communications plan and escalation plan.
• Responsible for assuring the project is on-budget, on-time and delivered with the expected value to stakeholders.
• Coached team on Agile Scrum framework and created positive work environment ensuring development team is practicing agile principles.
• Facilitated all sprint ceremonies - backlog grooming, release and sprint planning, daily standups - and removed impediments to progress.
• Assisted product owner with user story prioritization and backlog grooming.
• Collaborated with team, architect and product owner to ensure rightness of features and design.
• Built, maintained and communicated project metrics, tracked and reported on project progress using product burndown chart, sprint burndown chart.
• Worked with team to adjust focus and approach as needed.
• Facilitated product demonstrations, retrospectives, and resolved action items.
• Used Rally for managing and tracking overall project.

Environment: Rally, HP Quality Center, SharePoint 2010, MS Office Suite, MS Visio, .NET Framework 4.0, Visual Studio 2010, C#.net, MVC3.0, WCF, Entity Framework, Ajax, SQl Server 2008, SVN

Confidential

Project Manager

Responsibilities:

• Accountable for project schedule and ensuring that software development project followed standard SDLC methodology.
• Executed multiple projects simultaneously and ensured progress to plan and addressed issues in scope, budget and timeline as they arose.
• Reviewed project quality, business and team satisfaction, and project success metrics during regularly scheduled and ad hoc project review meetings with stakeholders.
• Tracked and reported weekly - percent complete, budget burn, earned value, slippage, project effort and duration to complete and other key project metrics.
• Managed day-to-day business stakeholders, 3rd Parties, and project team members including setting team member performance expectations and level of project participation.
• Led project team to ensure project is delivered on time, within scope, within budget and met project expectations.
• Effectively managed communications between users, project participants and vendors external to the firm.
• Created project documentation, deliverables, presentations, etc. as required.
• Proactively worked with senior management to ensure project changes are understood and approved in advance.
• Obtained formal sign off on all key project deliverables and milestones.
• Tracked the business case and benefit achievement.
• Extensively used Primavera P6 to effectively plan, monitor and track the project and monitor earned value metrics.

Environment: Primavera P6, JIRA, SharePoint 2007, MS Visio, AJAX/JavaScript, HTML, CSS, XML, MySQL, Restful API, Apache web server, Python, Django, Waterfall

Confidential

Sr. Business Analyst and Scrum Master

Responsibilities:

• Assisted business in identification, understanding and documentation of business requirements conducting business process analysis.
• Translated business needs into system requirements communicating with business users on a non-technical level and develop team on a more technical level.
• Performed gap analysis to identify new business processes and new product features.
• Assisted Project Manager in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly.
• Assisted QA team to develop test scenarios and implement test plan by providing key inputs on business requirements.
• Facilitated User Acceptance Testing (UAT) for new product releases.
• Facilitated requirement workshops and JAD sessions and used other requirement gathering techniques - interviews, focus groups, prototyping, and brainstorming - to elicit requirements from stakeholders.
• Developed SQL queries to research, analyze, and troubleshoot data and to create business reports.
• Experienced in updating BRD and SRS, conceptual data modeling and logical data modeling.
• Facilitated all Agile Scrum processes in the team, executed scrum ceremonies and facilitated metric generation.

Environment: Microsoft Team Foundation Server (Microsoft TFS), HP Quality Center, MS Project, SharePoint 2007, MS Office, Git, MS Visio, C# .net, MS Visual Studio, Agile Scrum

Confidential

Senior Systems Engineer

Responsibilities:

• Led Federal Aviation Authority compliance activities over a period of eight months for enabling first test flight of Boeing 747-8.
• Proactively identified ambiguities in requirement guidelines, secured clarifications from onsite counterparts and drove project tasks to achieve right outcomes.
• Applied Six Sigma principles to improve engineering processes in project through reduction of high defect production rate. Positively impacted project delivery deadlines and succeeded in saving over 3000 engineering hours in a short span of six months leading to Six Sigma Green Belt Certification.
• Decreased the team’s initial software development efforts by 60% by proactively developing an automation tool leading to improved productivity for the entire team.
• Authored multiple development artifacts - high level requirements, low level software requirements, detailed design, code, and unit and system integration test cases.
• Mentored 3 new employees, providing training on processes, technologies, and culture of the team.
• Updated Software Requirement Specification (SRS) with UML diagrams - Class diagram, Component diagram, Sequence diagram, Package diagram.
• Created test cases, conducted unit testing and system integration testing.
• Performed code review of peers.
• Applied Rational Unified Process (RUP) to implement iterative SDLC.
• Employed Rational ClearQuest for defect tracking and resolution.
• Used Rational ClearCase for version control of code and Siemens PLM software Teamcenter for managing requirements.

Environment: Rational ClearCase, Rational ClearQuest, Rational Rose, Siemens PLM software Teamcenter, Microsoft Visual Studio, C, C++, Eclipse, Windows, RUP

Confidential

Project Engineer

Responsibilities:

• Developed new features valued at $1MM utilizing System Design Document and Software Requirement Specification.
• Developed firmware for control panel of single function peripherals in C/C++.
• Unblocked critical customer releases by resolving complex firmware issues.
• In depth programming experience using OOPS concepts like inheritance and overloading.
• Excellent debugging skills using GDB and knowledge of Make files utility.
• Performed code review of peers.
• Conducted technical impact analysis for Change Requests and provided inputs to the project manager as per Change Management process.
• Wrote test cases, performed unit testing and system integration testing.

Environment: Rational ClearCase, HP Quality Center, Linux, Windows, GDB, Waterfall