SUMMARY

• Seasoned management professional with extensive experience in multiple areas of technology and a focus on financial services, including trading, banking, and insurance representing both business and technology divisions. Particular areas of focus include Risk Management, Regulatory and Compliance, Electronic and Algorithmic Trading, andInfrastructure projects with exposure spanning front to back office systems.
• Hands - on management experience includes 14 years in program, project, and vendor management across all phases of the SDLC and PM process frameworks(from conception/initiation through to deployment and production support) including strategic enterprise programs up to $50mm+ and leveraging traditional waterfall, Agile and hybrid methodologies.
• Skilled in building and leading cross-functional onshore/offshore teams to successful and reliable delivery, establishing effective processes, and interfacing with business and IT stakeholders up to senior management levels. Excellent organizational, planning and execution abilities.

TECHNICAL SKILLS

Program management: liaising between business end users, technical developers, and senior management; organizing and managing broad programs of work

Governance and steering: establishing portfolio management and prioritization processes across multiple and sometimes competing stakeholder groups

PMO: establishing centralized PMOs including operating model, tools & processes such as change and risk management, methodology, recruitment and staffing, training, and mentoring

SDLC Methodologies: experience with Agile, hybrid, waterfall, and Unified Process/RUP

Vendor management: coordination and oversight of product, service and offshore vendors; RFPs and vendor selection; contract and license negotiations; service level agreements (SLAs)

Project planning & management: project scope, work breakdown structures (WBS), change & risk management, communications & reporting

Resource management: detailed staffing plans, work allocation models, offshoring, workforce reduction, Budget planning and tracking, reporting, project costing, ROI analysis, business cases, Tools / vendor analysis, evaluation and implementation

Project team lead: hands-on management of development, testing, and technical support teams, including offshore and cross-functional virtual teams

Business analysis: requirements, design specifications, data flows and workflows

Database & data modeling: design, implementation and performance tuning

PROFESSIONAL EXPERIENCE

Confidential

Senior Project Manager

Responsibilities:

• Senior technical manager reporting to practice head launching new Infrastructure consulting practice, including offerings for Cloud-based services. Responsible for generating and delivering client proposals, leading kickoff workshops for new engagements, and coordinating with internal business development and implementation teams.
• Lead Technical Project Manager for $40mm multi-year program for marquee client Confidential Investment Management (NYLIM), rationalizing and consolidating multiple Annuities administrative platforms across business units.
• Coordinated onboarding and integration of Confidential onsite/offshore resources with NYLIM and third-party vendor teams, across analysis, development, and testing phases.
• Documented scope, resource plans, and detailed project schedule for phase II of program planned for delivery with associated Confidential statements of work.
• Designed and implemented reporting Dashboards and communications plan.

Confidential

Consultant

Responsibilities:

• Lead project manager for cloud-based CRM implementation of Salesforce.com at Confidential for Specialized Lending, Services & Trust division of Wholesale Banking. Responsibilities included stakeholder engagement and coordination with multiple business lines, developing integrated project and communication plans, and managing relationship with integration vendor and internal technology teams.
• Contracted to Agile Consulting Services for financial services clients, including portfolio planning, establishment of governance and communications models, and staff planning and budgeting. Participated in RFP and vendor evaluation process to select cloud-based CRM vendor, which included Salesforce.com and Microsoft Dynamics.

Confidential

Senior Program Manager

Responsibilities:

• As PM for mission-critical Velocity program implementing new low latency trading platform: Established and managed virtual team of ~ 20 development and support resources, oversaw training program, and managed reporting across teams and senior management. Project phases were executed using rapid Agile type methodology.
• As PM for major multi-year program Capacity and Performance Management (CPM) to build single integrated platform for problem/incident management: Documented program blueprint and long-range plans, established work streams / deliverables / scope for each program phase, and built out detailed resource and project plans.
• Proposed and implemented governance and communications models for senior business and IT stakeholders.
• Participated in preparation of RFPs and vendor selection process for outsourcing functions including QA/testing across asset classes and Tier 1 support.

Confidential

Program Manager

Responsibilities:

• As PM for major strategic program launching new Listed Derivatives business in Brazil: Managed planning and oversight of Client Connectivity build out (trading via DB trading platforms and DMA/FIX); established and managed virtual distributed team of ~25 infrastructure, development, testing, and business end users leveraging Agile approach.
• Established and managed virtual team across technology areas as part of firm-wide initiative to meet Dodd-Frank regulatory clearing requirements and stabilize back-office infrastructure.
• Managed project and resources to enhance post-trade risk management tool Risk Informer to support Brazil regulatory requirements for intra-day margining and P&L.

Confidential

Senior Program Manager

Responsibilities:

• Partnered with team lead for legacy back office Trade Database (TDB) system to establish governance and prioritization for business stakeholders across asset groups, plan reorg of 60 person team, and establish consistent process for managing incoming demand against available resources
• Prepared project portfolio/cost documentation for major firm wide cost reduction exercise, to drive discussions with business stakeholders in order to agree on target reduction figures per BU.
• Partnered with COO office to complete budgeting, headcount, and hiring/reduction exercises.

Confidential

Senior PM

Responsibilities:

• Performed project portfolio planning, resource assessment and scheduling using Primavera EPPM.
• Managed heavily matrixed resources against detailed project schedule
• Supported communications and reporting both internally within Confidential as well as to external agencies such as Treasury Department.

Confidential

Senior Program Manager

Responsibilities:

• Partnered with global team leads to align staffing requirements with firm wide offshoring and workforce reduction initiatives, push through hiring plans, and communicate impact to business stakeholders. Responsible for program planning and detailed staffing plans, as well as working with CFO to prepare and manage budgets and cost justifications.
• Implemented and managed Stability Program to stabilize key components of technology infrastructure, resulting in greatly improved problem management and reduced outages.
• Implemented multiple reporting Dashboards to facilitate communications both within technology and upwardly to executive management and business stakeholders.
• Proposed and drove implementation of PMO, including coverage model, governance and prioritization processes, communications, reporting and training.
• Established overarching governance process with key business and technology stakeholders. Implemented reporting Dashboard and associated data gathering processes, which enabled transparency across broad ETD project portfolio for key stakeholders, as well as ability to manage constantly shifting priorities and demand.
• Implemented processes and tool suite for demand management, prioritization, issues tracking and project documentation.
• Hands-on Project Manager for multi-phase programs to roll out low latency market data infrastructure and next generation ticker plant.

Confidential

Senior Project Manager

Responsibilities:

• Supported teams developing components for DMA, Algorithmic Trading and Trade Analytics, including Order Management (OM), Smart Order Routing (SORT) and pre- and post-trade analytics tools such as Transaction Cost Analysis.
• Implemented standardized processes for change management and prioritization, project scheduling across heavily matrixed resources, and release management which became model for other teams. This enabled effective planning and delivery of regularly scheduled releases as well as better coordination with QA and deployment teams.
• Drove development to meet SEC Regulatory initiatives including Reg SHO, which was completed on schedule within tight deadlines.
• Coordinated activities between business, product development, technology and trading floor support teams, resulting in greatly improved communications.

Confidential

Senior Project Manager

Responsibilities:

• Managed relationship with data cleansing services vendor Cicada, including day-to-day collaboration, joint project scheduling and management activities. Streamlined release planning and change management processes, resulting in improved release forecasting and ability to meet project deadlines.
• Designed and produced management level reporting Dashboards for oversight committees and Corporate PMO.