SUMMARY:

• 25 years of experience in the Information Technology field
• Strong Banking, Retail and Communications & Hi - Tech Domain knowledge
• Agile Champion, able to coach and mentor team on Agile process
• Innovative Agile Champion, strong exposure to Agile based process, executed several agile projects, jointly given best Innovation award for the D-Agile implementation by Gartner
• Piloted Scaled Agile Framework for various Confidential portfolios, worked with customers in arriving Tribes, Product owner and Squad teams, leveraged Chapter and Guilds best practices within portfolio and at Enterprise level
• DevOps Evangelist, able to coach and implement in projects
• Continuous Integration, Continuous Deployment, Continuous Delivery
• Organizing around small teams and delivering more agile releases
• Automate everything (test and release processes)
• Digital Program Manager, driving multiple Digital solutions
• Strong Robotics Process Automation experience, leveraging RPA tools like Ui Path, Blue Prism and arriving suitable automation use cases for automating the manual and mundane processes
• Driving large projects like Supplier Onboarding, Enterprise Payment Gateway, Retail IOT with open stack technologies J2EE, Kafka, IBM Stream, Spark, Cassandra and Hadoop technologies
• Industrial IOT Connected device experience, instrumental in setting up an open source based IOT platform on Azure for Confidential to track near real time events in a scalable Kafka/IBM Stream and Cassandra based IOT framework to support business goals to reduce the operating costs and connected experience for their stores
• Implemented Chat Bot Solution to automate the Intake process to provide High availability and reduce the cycle time
• Instrumental in driving large BPM based Intrusive automation programs to automate manual processes and work flows to improve the Confidential Retail store productivity and there by improve the efficiency and productivity
• Driving multiple One Data Lake projects to migrate data from DB2/Teradata to Big data like Hadoop, Cassandra on Azure
• Established Mobility/UX COE, successfully define Mobile Platform road and conduct User Experience, Rapid UI proto type to functionalize the user requirements
• Currently exploring Machine learning algorithm to predict and schedule the truck loads waiting at the Retail Stores as per the demand parameters like stock in hand, fast moving items to be loaded first etc.
• Partnering with Kony Mobile platform, and piloting the Mobile based solutions, Kony visualizer will let Business draft UX flow as per their business needs.

TECHNICAL SKILLS:

Java/Kafka/Hadoop, C#/ASP.net, Cassandra, Angular, C++, Visual Basic 6.0, COM, ActiveX, Azure

Oracle, SQL Server 2005/2000, MS Access, PL/SQL

Microsoft SSIS, SSRS, Actuate BI, Crystal reports, Informatica

PROFESSIONAL EXPERIENCE:

Program Manager

Confidential, San Francisco

Agile Methodology: Scrum

Responsibilities:

• Responsible for Program Management & Robotics Process Automation consulting for deploying Blue Prism RPA bots for several process improvement use cases identified
• Responsible in Initial Requirements gathering, drive team for robust design, development, testing and deployment, also responsible in Cost Benefit Analysis and Business case definition for the identified use case for Non- intrusive automation using Blue Prism RPA tool,
• Serving as a technical program manager, thoroughly involved and up-to-speed with the Robotics Process Automation methodologies and technical activities to deploy Bot machines for successful non-intrusive process automation
• End to End Program management, responsible for Scoping, Cost and Schedule Management

Program Manager

Confidential, Bentonville, Arkansas

Responsibilities:

• Responsible for Program management of multiple complex projects in various Global Business Solutions domain, Finance, Compliance, Confidential and Confidential
• Serving as a technical manager, thoroughly involved and up-to-speed with the technical details of ongoing projects.
• End to End Program management, responsible for Scoping, Cost and Schedule Management

Confidential

Technologies: IBM BPM, DB2, and Azure

Agile Methodology: Scrum

Agile Metrics: Sprint Velocity, Burndown, Story de scoped, Stretch Factor, Drag Factor, Earned Value, Planned value, Cost Performance Index, Schedule Performance Index

DevOps Framework: Sonar, Jenkins

Responsibilities:

• Intrusive Automation using IBM BPM to automate Store Associates manual workflow/activities
• Customizing BPM solution for automating manual process followed
• Automate invoice exception process, provide workflows for faster approval
• Cloud ready solution, hosted in Azure platform
• Product development MVP approach, US market as first release followed multi country rollout
• Distributed Agile execution
• Planning to implement RPA (Robotics Automation process) using UI Path (Front end Robot and Back End Robot)
• Planning to implement Chat Bot solution to expedite first call resolution
• Followed IPA Methodology using UiPath RPA tool, non-Intrusive Automation Manual Invoice process team size of 10+,
• Followed IPA Methodology using UiPath RPA tool, non-Intrusive Automation Manual Invoice process team size of 10+,
• Ensuring the team follows IPA methodology to develop Objects & Process for Bot Deployment

Confidential

Technologies: Java, Kafka, Hadoop and Angular based UI

Agile Methodology: Scrum

Agile Metrics: Sprint Velocity, Burndown, Story de scoped, Stretch Factor, Drag Factor, Earned Value, Cost Performance Index, Schedule Performance Index

DevOps Framework: Sonar, Jenkins

Responsibilities:

• Enterprise payment Gateway, Legacy to open source based modernization, team size of 25+,
• Financial Payment Gateway, integration with Financial institutions
• Leading Product owner team to capture business requirements, convert into Epics/Stories for Engineering team to develop the code for realization of requirement, driven at Fast fail product development approach
• DevOps/Agile mixed bag project execution

Confidential

Technologies: Java, Kafka, Hadoop, Cassandra, IBM Streams and Angular based UI

Agile Methodology: Scrum

Agile Metrics: Sprint Velocity, Burndown, Story de scoped, Stretch Factor, Drag Factor, Earned Value, Cost Performance Index, Schedule Performance Index

DevOps Framework: Sonar, Jenkins

Responsibilities:

• Industrial IOT Platform, Strong implementation experience
• Provide an efficient IOT platform to support business goals to reduce the operating costs
• Effective automatic work order generation and simplified administration through proactive sensor monitoring data/events
• Preventive maintenance & predicting equipment failures in advance by sensor/signal driven decision analytics
• Reduce cost of maintenance through proactive work order scheduling techniques
• DevOps/Agile mixed bag project execution
• Setting up Reporting platform for Confidential domain
• Multi country rollout

Program Manager

Confidential, New Jersey

Agile Methodology: Scrum

DevOps Framework: TFS Framework (.net based)

Responsibilities:

• Responsible in Managing both Residential and Business Ecommerce web sites
• Followed Product Development Methodology, Agile Scrum process with 2 weeks Sprint cycle
• Confidential Technologies - New Jersey, US.
• Responsible for Onsite Delivery, Scrum Master/ for eBusiness Development team
• Institutionalizing the Agile practices/ tracking Agile metrics across the projects, individual Scrum master for the e-Business Residential Ecommerce project
• Single point of Customer escalation, Customer executive connects and monthly/quarterly governance meetings

Program Manager

Confidential

Agile Methodology: Scrum

Agile Metrics: Sprint Velocity, Burndown, Story de scoped, Stretch Factor, Drag Factor, Earned Value, Cost Performance Index, Schedule Performance Index

DevOps Framework: Sonar, Jenkins iLog (Customer Systems) Team size: 25+ Java Restful Web Services, Peoplesoft, MongoDB, HTML 5

Responsibilities:

• Converting peoplecode into web services
• Confidential was moving away from Peoplesoft dependency, to be specific from people code. It was migrated to restful web services.
• Due to lack of documentation, first the team created cook book of existing services by going through the code, validated with application stakeholders, designed and created restful web services.
• While doing so, team has ensured that redundancy in the existing people code based services are removed off and optimized.
• Finance and admin group of corporate system wanted a centralized system for monitoring health of the application in its portfolio during dev, IT and UAT and wanted to come up with a centralized build, deploy and monitoring platform.
• Team has created a platform using Maven, Jenkins, Chef for CI / CD and created customized reporting tool on top of these outputs for the management. The platform is designed in such a way that multiple applications can get on boarded and its health can be monitored centrally.

Confidential

Technologies: Html 5/ Angular JS, Java Restful Web Services

Responsibilities:

• To handle the statutory taxation rolled out its operation in few countries where government mandated each transaction to go through their own system to evade possible tax evasion.
• System was designed in such a way that every transaction of Confidential through its stores and Retailer’s interfaces with government system to pass on the transactions and get back the data on share of Government taxes etc.
• The reconciliation engine was built with care to ensure none of the transactions are missed from either side.
• Established excellent Delivery excellence and account consists 40+ Application Development tracks and few Application Support tracks.
• Additional responsibility in driving the AVM practice within Technology vertical in defining the Knowledge transition methodology for the new customer portfolio applications and playing the transition manager role in driving the large Portfolio assessment and arriving the application maturity analysis, transition approach, transition planning and steady state cost saving and Steady state resource planning
• Own in defining the transition risks and mitigation and resource planning and delivery oversight in successfully completing the transition and dashboard the transition metrics and ensure the new customers are serviced with established SLAs during the Steady state phase of the engagement
• Instrumental in setting up Report migration factory for SAP India account with 100+ DW consultants for BOBJ Reports factory engagement work, scope to migrate any entry reports to BOBJ framework, igniter in arriving the report complexity estimation techniques and factory model processes, excellent case study model that organization show cases to other pursuits

Program Manager

Confidential, Richmond, Virginia

Agile Methodology: XP

DevOps Framework: TFS

Responsibilities:

• Key member in assessing the ProphIT portfolio and transition the entire portfolio to Confidential from other service vendor.
• Instrumental in driving the transition as transition manager (closer to 70 applications) to Confidential team and base lining the service levels during the planning phase of the engagement
• The Portfolio consists of various functions aligning Run the Engine activities like Support, Maintenance and Project streams
• As a Program manager, responsible to drive the work streams, primary responsibility to interact with Confidential business stake holders, IT management and Platform management.
• Own to deliver nine concurrent projects which were getting executed in the Customer servicing portfolio to deliver all projects on time, budget and schedule and steer the ProphIT platform sourcing to higher maturity models on a consistent basis