OBJECTIVE

Currently seeking opportunities in Program Management, Project Management, Application Management, and PMO development.

SUMMARY OF EXPERIENCE

• Industry experience includes financial and medical products, retail, insurance, state and federal government, and a career budget savings of 540 million.
• Recognized for accomplishments leading the recovery of complex, high risk, high visibility projects with budgets through 475 million.
• Risk and Controls Self Audit RCSA and Compliance management. In partnership with lines of business, providing analysis, development, and documentation in preparation for regulatory audit reviews by the Consumer Financial Protection Bureau CFPB , Office of Foreign Asset Control OFAC , and Office of the Comptroller of the Currency OCC .
• 20 years management experience. Highly successful in the delivery of application development, infrastructure build, technology refresh/sunset. End to end systems integration, IT merger operations, image and data warehouse solutions, site move and development.
• 28 years combined experience managing and developing distributed application systems and infrastructure solutions for private and public sectors
• Successfully lead teams consisting of more than 200 members, consisting of diverse multinational executive, technical and business resources.
• Typical responsibilities include:
• Program and Project Management
• Leadership
• Customer focused relationship management
• Process Improvement
• Executive reporting of Program financials and Project health
• Budget and vendor management
• Proposal and charter development
• Discovery, impact analysis, business and technical requirements gathering
• Risk and critical issue management
• Life-cycle Requirements traceability and Use Case modeling
• Test management
• High performing culture, support and development
• Team building, professional staff development, and mentoring
• Project Management Office implementations of: PMP, Agile, SCRUM, RUP and traditional Waterfall / SDLC
• Project metrics and analysis: Earned Value EV , Estimate at Completion EAC , Estimate to Complete ETC , Net Present Value NPV , others as required.

EXPERIENCE

Confidential

• Provide leadership to controls teams and line of business management to complete detailed, end to end process workflow and risk analysis
• Developed controls and supporting mitigation strategies, documenting issue management and results of period controls testing
• Program portfolio:
• Office of Program Management PMO , Change Management, User Acceptance Testing UAT , Procedure Management, Anti-Money Laundering AML , Fee and Shared Fields Oversight, Risk and Controls Self Audit RCSA testing and annual attestation
• Remediation of Consent Order driven Matters Requiring Attention MRA and Memorandum of Understanding MOU , and other regulatory directives from: Office of the Comptroller of the Currency OCC , Consumer Financial Protection Agency CFPB , Office of Foreign Asset Control OFAC .
• Partnered with Compliance and Risk Management
• Provided mentoring of new hire and line of business staff in identification and documentation of key processes, risks, and the design of effective controls
• Communicated schedule, risk and issue management of multiple work-streams to executive management.
• Developed custom templates in Excel, Word and SharePoint to provide document tracking and archival.
• Tools and Technologies: Microsoft Project financial tracking / audit, HP Application Lifecycle Management ALM Quality Center, Microsoft Office 2007 2010, Project, Visio, SharePoint,

Confidential

Program Manager

• Successfully delivered Key Saves technology projects totaling 195 MM.
• Partnered with leadership and software development teams to adopt Lean Agile methods and best practices
• Led engagement, cost and labor estimating discussions with key business and technology stakeholders
• Managed multiple development, test, and implementation budgets and schedules.
• Managed risks, issues and required change controls to fit many deliverables into coordinated Enterprise Release events
• Communicated progress and financial health of multiple work-streams to executive management.

Project portfolio includes:

• TMS Takedown: Pega PRPC and .NET development, Prepaid Card initiative prerequisite:
• TSS to CTO migration of middleware TMS to RSI
• Photo - Image retrieval services
• CR A - Check Research and Adjustment services
• IDCS - International and Domestic Collection System
• TQAS - Transaction Quality Analysis System
• Wires Wire transfer risk scoring
• A required participant in the Enterprise Release for Nov. 2011 ER311
• LPAR re-host and decommissioning:
• High risk/high profile project effort
• Led analysis of legacy mainframe and distributed application code and workflow, identifying numerous cross impacted stakeholders
• Performed budget analysis, presenting cost and delivery schedule options to executive business and IT stakeholders.
• Coordinated User Acceptance Testing efforts between multiple technology and lines of business
• CTO iSpace Migration:
• Application identification and packaging for iSpace/Windows 7
• User workspace inventory and migration scheduling.
• GMT Planet:
• TSS to CTO application migration and re-host
• Vendor development
• Includes all tasks and materials to re-host existing application, supporting data and services on new infrastructure.
• Internal tools:
• Project Control, Audit, Documentation: CA Clarity, Project Reporting System PRS , Work Request Management WRM , Project Accounting and Reporting PAR , HP Quality Center, SharePoint, Livelink
• Resource and Asset Management: SPARC, Ariba, ePurchase, TAMS, PRIME, Standards, Engineering Architecture Library requests SEAL , Asset Inventory Management System AIMS , End User Request Center EURC , AppQuest, BReWS, others.
• Tools and Technologies: Project financial tracking / audit, IBM WebLogic, Tivoli, WebSphere WAS , Wily, Microsoft Office 2007 2010, Project, Visio, SharePoint, VMware, Citrix, Virtual Desktop infrastructure VDI , Business Objects,.NET, MQ, AIX, Linux,

Confidential

• Successfully delivered a portfolio of high risk, highly visible projects to meet key strategic Home Lending initiatives in FY2011
• Required creative solutions to complete complex, net-new application systems with fixed deliverable dates and resource pools.
• Successfully adapted to required custom methodology, processes and procedures.
• Systems delivered provide market competitive, customer facing products and services, and government mandated changes to servicing platforms.
• Managed vendor software contract relationships license and service negotiations totaling 5 MM .
• Communicated weekly progress, risk and issue tracking in executive management Key Projects meetings.
• Provided leadership and task management for the project schedule, risk and issue mitigation, system architecture, solution design, plan and build life cycle.
• Led implementation planning and go-live events, post-implementation monitoring and production support turn-over.
• Led pre-production operational security and risk planning sessions, including: Application Security Assessment ASA , AVAT penetration testing, business continuity, resiliency and RTO, disaster recovery planning, Single Sign-on Integration SSO, Siteminder Operational Risk Assessment for Phoenix plans, Perimeter Infrastructure Risk Assessment PIRA , Backup Review Web System BReWS .
• Generated weekly project status 4 box and financial metrics: budget, billable resource time against project, Estimate at Complete EAC . Project Reporting System PRS , Work Request Management WRM , Project Accounting and Reporting PAR , Step1/Step 2/Step 3 documents
• Participated in project sizing and demand management reviews.
• Internal tools:
• Project Control, Audit, Documentation: Project Reporting System PRS , Work Request Management WRM , Project Accounting and Reporting PAR , SharePoint, Livelink,
• Resource and Asset Management: SPARC, TAMS, PRIME, Standards, Engineering Architecture Library requests SEAL , Asset Inventory Management System AIMS , End User Request Center EURC , AppQuest, SEAL, others.
• Tools and Technologies: Project financial tracking / audit, Oracle GoldenGate, Director, WebLogic, IBM Tivoli, WebSphere WAS , Wily, Microsoft Office 2007 2010, Project, Visio, SharePoint, VMware, Citrix, Virtual Desktop infrastructure VDI , Business Objects,.NET, MQ, AIX, Linux, GPFS, EMC, Brocade, SAN, NAS, Firewall ACL, PIRA, BReWS

Confidential

• Managed a suite of infrastructure and application projects critical to the stability, security, refresh of line of business growth, and the Enterprise Core IT Infrastructure.
• Successfully led the delivery of multiple, highly complex technical solutions on time and under budget.
• Delivered solutions providing Just in Time Operations, sales and delivery infrastructure supporting a revenue stream of 100 billion annually.
• Projects required detailed task and execution coordination between multiple lines of business, application and operations technology partners, and visibility through the highest layers of Executive Management.
• Managed vendor technology and resource relationships necessary for these projects.
• Communicated weekly and monthly progress status reports, key financial and performance indicators to Executive leadership.
• Provided Risk and Issue management through timely communications, weekly round-table discussion and monthly Stakeholder reviews.
• Provided Change Management communication and leadership to the Project team, Corporate Change Communications, Line of Business, and Service Center.
• Identified opportunities for future performance and efficiency improvements in the PMO and technical teams.
• Drove organization development and communications efforts supporting PMO goals and objectives.
• Mentored junior staff and lead technology resources.

Tools and Technologies: PMO development, Project financials Earned Value/EV, Estimate to Complete/ETC, Estimate at Completion/EAC, Variance, Net Present Value/NPV , Release Management, ITG, SAP, Microsoft: Office, Project, Visio, SharePoint, v. 2007, 2003, 2000, SDLC, VMware, ESX3, Citrix, Virtual Desktop infrastructure/VDI, Business Objects, Cisco ASA VPN, F5 load balancer, HP, Oracle, .NET, , MQ, AIX, Linux, iSeries, EMC, Brocade, IBM i-Series, WebSphere,