Program Manager Resume
Bartlesville, OK
SUMMARY
- Engineering project manager with 16+ years of experience handling software development, testing and sustenance projects.
- Oversee complex, multiphase and geographical distributed engineering projects. Able to pull out programs from crisis and converts them to successful programs.
- Excel in collaborating with stakeholders, contractors and multi geographical teams to meet or exceed design, quality, time line and budget expectations.
- International work experience: USA, China and India
- Attended PMP preparatory training
TECHNICAL SKILLS
Project Management: Requirement - Design Management, Project Plans & Documentation, Crisis management, Cost Estimates, Cross-Functional Team Supervision across Europe, India, US, China
Engineering Technologies: Routing protocols, Wireless SS7, Storage Virtualization, Device Drivers
Technical Tools: IXIA, Smart bits, Rational Robot, Clear case, HPALM
Testing Methodology: Automation, White Box, Black Box to cover (Installation, Compatibility, Smoke, regression, Acceptance, Destructive, Usability, Performance, Compliance ) testing
Software Domain: Embedded, Storage Technologies, Device Drivers, Telecom protocols, Datacom
PROFESSIONAL EXPERIENCE
Confidential, Bartlesville, OK
Program Manager
Responsibilities:
- Managing and reporting projects budget/schedule/quality to BU
- Participation in process improvements and best practices for on-time delivery
- Managing projects with hand on working experience with CMMi level 5 and ISO 9001 process
- Zero escalation from cross-functional team
- Coordinating Software, Hardware, Mechanical, Production, Supply chain activities
- Managing Germany, Italy, India, USA Team activities and dependencies
Confidential
Senior Program Manager
Responsibilities:
- Convert customer lowest rating to best rating. Received Annual CEO Award for same.
- Increased team engagement which resulted to 5% attrition from 50%attrition
- Technical evaluation of team and strategic changes in team structure
- Building 40 member technical team in 3 months
- Implemented innovative ways to ramp up team
- Improved team technical level
- Implemented lot of process improvement to handle aggressive timelines/schedules
- Promoted to Senior Program Manager
- Awarded Best performance yearly rating
Confidential
Project Manager
Responsibilities:
- Retained customer confidence even after losing critical resources. Maintained all deliveries intact after crises, even improved after 3 months.
- Implemented system engineering practice
- Increased ODC from 2 members to 40 members, ensured smooth team/technical ramp up.
- Increased ownership of 4 product lines compared to small feature enhancement.
- Customer feedback rating 5/5
Confidential
Test Manager
Responsibilities:
- Proposal Participation
- Project Planning and monitoring,
- Team formation (Composition, Hiring, structuring and work break down, Ramp Up and Ramp down planning).
Confidential
Test Manager
Responsibilities:
- Increased ODC from 2 members to 30 members, ensured smooth team/technical ramp up
- Maintained team motivation in strict schedule/timelines working environment
- Offshore lab setup, equipment transition from US to India
- Took over ownership of 6 modules from other services company
- 4 days team offsite for team building without any company budget
- Received opportunity to support Aricent China center as Program Manager
Confidential
Senior Specialist
Responsibilities:
- Enhanced Communication between offshore and US team to increased bug fixing productivity
- Feature development and Bug Fixing in Solaris, Linux, HP-UX, Tru64
Confidential
R&D Engineer
Responsibilities:
- Implemented Multithreading and Socket framework for communication between various modules
- Prepared timer management for all ports (any number of timer) with using system
Confidential
R&D Engineer
Responsibilities:
- Software Development of Z80 processor based board for small EPABX system.
- Development of state transition table
