Summary

• My qualifications include customer interfacing, onsite deployment, communicating project status and proposing deployment solutions. Responsible for simultaneously managing several client applications for complex projects through the full project lifecycle SDLC .
• At Washington Metropolitan Area Transit Authority WMATA project manager within Information Technology Project Management Office PMO . Responsible for supporting and maintaining PMO project management standards and requirements for various WMATA IT departments. Conduct project post mortems and create a report of recommendations to identify both successful and unsuccessful elements of the project to assist future projects.
• Unisys Corporation one high profile project involved working with The Department of Homeland Security and the Transportation Security Administration TSA to implement Sabre software for 400 airports throughout the continental United States. As a project engineer I was the liaison between the software programmers/developers and the TSA managers to implemented various software version upgrades discovered by application users.
• In a previous position as Senior Service Delivery Project Manager at Society International de Telecommunications Aeronautiques SITA . I managed multiple customer infrastructure implementations both abroad and domestically. Projects consisted of managing site implementations through the entire SDLC process water fall for various high profile airlines. Customers included Northwest Airlines, Air Canada, United Airlines and Delta Airlines. Managing project status meetings at customer locations and working with on-site engineering teams.
• I have excellent verbal and written communication skills. Outstanding people management skills, along with understanding of both technical and business related issues. I'm a team player with excellent project management skills. I look forward to the opportunity to interview for this position. I appreciate your time and consideration of my resume.

SUMMARY OF QUALIFICATIONS

Results-driven IT Project Manager with over fifteen years of experience in project deployment the IT field. A track record of consistently completing projects with high energy and dedication and meeting project specifications. Outstanding analytical and managerial skills and the ability to thrive under pressure. Experience with both project/program management and liaison between upper management and project managers.

TRAINING/PROFESSIONAL DEVELOPMENT/SOFTWARE KNOWLEDGE

• Introduction to PeopleSoft for HRMS Release 9.1
• Microsoft SharePoint Foundation 2010-Level 1training
• Project Management Professional PMP PMBOK 4th Edition In progress
• CA Clarity version 13
• MS Office Suite 2007, Lotus Notes, MS Project, SharePoint, Visio, SAGE,
• Managing IVR Interactive Voice Recognition Systems
• IDLC and SDLC process using Waterfall methodology.

PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS:

Confidential

IT Project Manager/BA Contractor

• Using PMBOK SDLC and IDLC Infrastructure Development Life Cycle methodologies to manage and deploy projects. Develop time and cost estimates, project plans, statement of work SOW and project budgets. Managing project team and overseeing ongoing project costs, maintaining project schedule, managing resource work streams, managing scope risks and issues. Developing Clarity project baseline plans applying estimating models and estimating assumptions, refine project plans and manage project team performance. Negotiating with project stakeholders regarding project issues/risks, resolving project delays and achieving goals and objectives.
• Facilitating weekly project meetings, communicating resource roles and project expectations. Managing project deployment of QA/TEST/PRODUCTION environments. Managing conflict resolution within the framework of business and project/program objectives. Developing, monitoring and coordinating project activities, such as scheduling, tracking, and reporting using Clarity v13. Managing impact of planned changes using the Change Control Management process.
• Managing vendor relationships regarding software and infrastructure components for the project. Using SharePoint as document repository for weekly status reports and infrastructure drawings. Using Clarity database to add project resources, managing project financials and generating Clarity Crystal reports for all project status.

Confidential

IT Project Management Office PMO Project Manager/BA Contractor

• Support for seven different offices within WMATA Information Technology office. Management of 26 IT projects ensuring that projects are managed within WMATA PMO standards and procedures. Average project budget amounts 5 to 10 million. Projects managed using CA Clarity v13 software for both pre/post project implementations. Facilitating one-on-one meetings with project managers to review Clarity v13 project status. Ensuring PM's adhere to PMO SDLC standards and procedures.
• Oversee the planning, organizing, directing and tracking of projects across complex cross-functional,
• Multi-year strategic initiatives. Ensure PMO vision aligns with the overall organizational vision. Uploading
• MS project templates with PMO SDLC stages/gates. Working with Project Managers to update
• MS project tasks, milestones and predecessors into CA Clarity software. Ability to build and maintain working relationships with project team members, CA Clarity vendors and other WMATA departments.
• Review individual project statement of work change requests, project status reports, project planning documentation, and requirements documentation to ensure project progression runs smoothly. Developed Power Point presentation for bi-monthly PMO Overview for new WMATA PM's. Trained over 100 new PMs on how to use Clarity, PMO requirements and Share Point documentation repositories. Daily testing with Clarity architects and CA support to conduct module testing of Clarity v13 upgrade. Identify and resolve issues/conflicts within and between various teams and projects.

Confidential

Implementation Project Manager/BA

• With strong verbal and written communications skills. Directing cross functional teams consisting of project financial analysts, detail engineers, tactical engineers and onsite install managers to implement fiber optic cables OC12, Cisco routers MGX8850, DACS systems and electrical power for various AT T projects.
• Responsible for managing IT budgets ranging from 125k to 350K. Review and approving pre-project site surveys with Installation Managers and Field/Tactical Engineers. Managing frame relay projects in Ohio, New Jersey, New York, California and Indianapolis.
• Facilitating weekly status project meetings with AT T project managers. Resolving issues and meeting project milestones keeping projects under budget. Implementing various projects after viewing project plan, before invoicing customer for installation.

Confidential

IP Engineer/Manager Contractor

• Using the Network Inventory of Equipment NISE database to cable and disconnect high-speed fiber-optic connections within the AT T backbone network. Cabling between Cisco, Juniper and Avici routers to various Fiber Drawers, Splitter Bays and LGX equipment. Installing fiber-optic cards OC-12, OC48 and OC192 into system.
• Managing the ordering process of equipment from vendors for installation at various AT T POP locations. Working with vendors such as Cisco, GAW, ADC, Lucent, Telamon, Avici, AVAYA and Emerson.

Confidential

Level II SABRE Software Application Manager/Tester Contractor

• Remote access to various TSA computers uploading Citrix software, resolving Sabre Staff Admin/Staff Plan software applications. Generating ticket analysis reports using Peregrine application to create and analyze open and closed software bugs and fixes. Using Clear Case application to track and report software bugs and other outstanding issues.
• Working as liaison between software application users and database engineers DBA . Recreating identified software problems, facilitating conference calls between database engineers and users for fixed software issues

Confidential

Senior Project Manager, Client Solutions Representative Contractor

• Using MS Project received and prepared requests for assessment on billable and non-billable projects. Prepare project status relating to customer requirements, deliverables, issues, milestones and schedules on a regular basis to all levels of IT and Client management.
• Managed deployment team assigning work tasks to designated project resources i.e. speech scientists, software testers and developers with allocated hours in Convergys Work Management System WMS for each project or troubleshooting effort.

Confidential

Global Project Implementation Manager Contractor

As the primary Project Manager,

• coordinated customer implementations of new T1/T3 circuits, Cisco routers and client software. After site integration was completed, client software testing was performed to ensure client was able to access host systems on data network.
• Managing on-site engineers and AT T backbone technicians to ensure the end-to-end network migration from the British Telecom data network to AT T's AGN Global Frame Relay/ATM network was completed efficiently. Some of the companies included Royal Caribbean Cruise Lines, Amway Corporation, TRW 100 sites implemented, Nike, Price Costco, Lock-Heed/Martin and NCR.
• Point of Contact for various LEC/CLEC companies such as Avaya, Bell South and ALL-TEL. Troubleshooting DS1/T1 and T3 facilities along with backbone node routing technologies.