SUMMARY

• 15+ years of IT experience with 12+ years of experience in P&C Insurance domain with top US commercial insurers - CNA, Kemper, Progressive
• Experienced project manager offering 5 years of success leading all phases of diverse technology projects; MCA, CSQA and Six Sigma Green Belt credentials; and 9 years of system development experience in Mainframe technologies. Capgemini trained Guidewire PolicyCenter Business Analyst.
• Managed Guidewire Policy Center maintenance/enhancement projects for Commercial Auto and Property insurance lines.
• Led multiyear Speed to Market policy admin transformation program, integrating common Rating and Rules engine for small business segments - Proprietary Property, Property GL.
• Introduced Business Review process (EBR) during development phase to confirm to system functionality and effectiveness as per business requirements early phase of the project lifecycle.
• Implemented enterprise-wide Process Improvement for project initiation, implementation and change control using Six Sigma principles.
• Experience in leading major transformation projects, technology migration initiatives and reverse engineering programs.
• Experience in implementation of rating and pricing algorithms through Insbridge and Exposure in Guidewire implementation of PC 7.0 for Policy center line of business products.
• Initiated team building activities, mentored team members and performed annual reviews.
• Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
• Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
• Expert in waterfall and Agile project management methodologies. Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.

TECHNICAL SKILLS

Tools and Technologies: Mainframe Guidewire PC Dataflux VB Script HTML C JAVA ASP .NET TERADATA REVOLVE OS/2 IBM OS/390 Microsoft Project Excel Outlook Lotus notes PowerPoint Word

PROFESSIONAL EXPERIENCE

Confidential, Chicago IL

Project Manager

Responsibilities:

• Currently managing the Special Lines Mainframe to .NET migration effort.
• Reverse Engineering the entire application to derive the business logic.
• Helped the management with estimating the overall application migration effort.
• Successfully managed the development of migrating the first state rollout.
• Responsibilities include overall project governance and direction, and implementing course corrections as needed.
• Managing Special lines data warehouse enhancement projects with offshore teams with the head count of 15.

Confidential, Chicago IL

Responsibilities:

• Coordinated and managed the AMS (Application Managed Services) transformation program.
• Performed the role of cluster manager for Policy Administrative system covering 5 commercial insurance lines.
• Managed Guidewire Policy Center maintenance projects for Commercial Auto and Property insurance lines.
• Managed the implementation of $2.5 Million Proprietary Property project. Coordinated with onsite-offshore teams to ensure timely delivery of the project. Managed a team size of more than 25 and demonstrated all the process areas of Project Management.
• Successfully managed the external product Oracle Rating Engine implementation working with various internal and external teams. This is one of the major accomplishments from CNA business stand point. This project helped Actuaries to modify the rates without waiting for IT teams.

Confidential - Chicago IL

Application Development Lead

Responsibilities:

• Managed Guidewire Policy Center implementation for Commercial Auto and Commercial Property line of businesses.
• Worked closely with Capgemini for Guidewire implementation.
• Coordinated and managed requirements gathering sessions.
• Rating Regression Test Tool:
• Managed the implementation of RRT tool to benefit Quality Assurance team. This tool also helped project teams do more accurate last minute testing.
• Reduced post production defect density by 30% through RRT.
• Reduced manual testing resource head count by 3.
• Management Information System Development:
• Managed the TAP Policy Administrative system data warehouse system implementation.
• Implemented the project 3 months ahead of the target date.
• Transformed 1 million active policies into Data warehouse staging area without any major defects.
• Eliminated system downtime by implementing a process to validate the data before data warehouse validation as a process improvement initiative.
• Received SMART worker Bronze Award from CNA.
• Claim stat coding automation:
• Performed the role of solution architect coordinating with Business and end-user teams.
• Coordinated with Business teams for the User Acceptance Testing.
• Ensured the project is implemented in Production without any schedule slippage and quality issues which ensured the timely elimination of 9 full time manual stat coders.
• Received SMART worker Silver Award from CNA and nominated for Leadership Excellence Award.
• Pricing tool for Actuaries & Underwriters:
• Managed the implementation of Predictive model to help Actuaries to develop accurate rates for various product lines. This project helped Underwriters to adjust the factors and derive rates online.
• Worked with CNA Senior management on reducing the Re-quote failure rate from 24% to 3%.
• Received SMART worker Bronze Award from CAN

Confidentia

Technical Lead

Responsibilities:

• Primary responsible for Small projects.
• Responsible for Requirements Gathering, System Analysis, Effort estimation, System Design and implementation.
• Managed the Data Management SUPRA tool recovery project. Completed the research on data recovery and proposed the plan for future data maintenance.

Confidential, Jacksonville FL

Programmer Analyst, Senior Developer

Responsibilities:

• Convert functional requirements into High Level and Detailed Designs.
• Prepare and review the design documentation.
• Involved in preparation of functional specifications document, unit test plans and system test plans.
• Analysis, design and coding the actual changes utilizing COBOL, IMS, CICS, VSAM and DB2.
• Involved in coding, unit testing, system testing and integration testing phases of the project.
• Involved in Impact Analysis using Revolve.
• Responsible for analysis of the service requests, problem identification, coding and testing.

Confidential

Global Recruitment Automation System

Responsibilities:

• Developed the application for automating the GRC activities through .Net and SQL Server. The automated system developed to perform these activities reduced the effort by 60%. The cost saving by this automated system is $16k per year per facility.
• Performed the Cost-Benefit analysis to justify the significance of the project.
• Performed the High Level Business Requirements Gathering with the stake holders.
• Performed the System Analysis, System Design, Development and Implementation of the entire application.
• Preparation of documents for all the SDLC stages.
• Took complete ownership and responsibility for developing the application.
• Trained the end users in using the application.