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Technical Project Manager/lead Business Systems Analyst Resume

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Germantown, MD

SUMMARY:

  • Technical Project Manager with the knowledge and experience of: an Enterprise/Solutions Architect, Senior IT/ Business Analyst, Database Developer/Administrator, Report Developer, Software Engineer, Systems Analyst, and Mathematician; a strong background in data analysis tools development, database support, engineering, and project leadership combined; a demonstrable track record of successfully delivering complex IT programs and solutions.
  • Over ten years of experience working with various federal agencies.
  • Demonstrates thought leadership in tackling multiple, complex issues to create effective and lasting solutions.
  • Strong customer influence and relationship skills.
  • Strong collaboration skills; partners with business leaders and support teams to develop and introduce technical solutions, processes, and procedures to comply with policies, rules, and regulations.
  • Background in science and mathematics translates to ability to apply raw analytical power and substantial experience in problem solving within well - defined, loosely defined and implicit constraints.
  • Proven record in evaluating current systems, practices, and reporting, identifying areas for improvement, and leading technical enhancement and upgrade projects in a hands-on role.
  • Leverages broad base of technical knowledge, including: technology infrastructure (network, computer, storage); business, data, software, and integration architectures; IT operations, organization and governance design.
  • Ability to analyze strategic and tactical elements of current system(s) and develop representation of current and future inter-relationships.
  • Establishes project vision, defines technical resolution, and directs coding, testing and implementation.
  • Ability to work well with mid-level or senior managers to understand their needs and work with IT personnel to translate the business needs into technical solutions.
  • Experience working on teams in lead position and/or as a team member.
  • Ability to quickly learn new software and Business Intelligence tools.
  • Excellent presentation skills. Experience presenting to audiences (small, medium, large), developing presentations, and collecting information via interviews.
  • Experience in writing technical documentation, creating graphics, editing documents and ensuring documentation quality and consistency.
  • Can translate technical/architectural road maps into interactive tactical departmental objectives and manage and monitor their implementation.
  • Experience in IT business architecture areas including business process design and governance.
  • Program implementation skills including: project portfolio management and planning; reporting and directing others’ work across multiple implementations concurrently.

TECHNICAL SKILLS:

Databases: ORACLE, MySQL, MS SQL Server 2005, 2008 SharePoint 2007, 2010, 2013

Programming Languages: C/C++, C#, JAVA, VBA, VB.NET 6.0, XML, XLST

Scripting Languages: SQL, UNIX, JAVA script, HTML, XML

IDE: Visual Studio, ECLIPSE, JGrasp, SSMS, SSIS, SSRS

Web Appl.Frameworks: ASP.NET

Operating Systems: Windows, UNIX, Linux, OSX

Software: MS Office Suite (Word, Excel, Access, PowerPoint, Visio, Project), TROUX 9.1, TOAD, ECLIPSE BPEL Designer, ECLIPSE Web Tools Platform (WTP), Documentum, JIRA, Bugzilla

Math/Eng. Software: MATLAB, MATHEMATICA, MAPLE, SPSS, SAS, PRO-E

Reporting Tools: Actuate Confidential, Eclipse Confidential, TOAD

PROFESSIONAL EXPERIENCE:

Confidential, Germantown, MD

Technical Project Manager/Lead Business Systems Analyst

Responsibilities:

  • Review any technical specification documentation for Confidential Mobility Wireless and Confidential EA framework to ensure that WMS meets the OCIO-IM business and functional requirements.
  • Gathered, documented, and analyzed business and functional requirements for WMS.
  • Collaborated with upper management, key IT personnel, and stakeholders to determine vision, scope, and roadmaps for WMS; created Action Plans, developed detailed plans, established timelines, and identified resources.
  • Identified and located any issues/recurring issues in code to correct errors and enhance WMS.
  • Created work process flowcharts, developed/authored technical documentation for WMS.
  • Monitor practices to ensure privacy data complies with policies, procedures, and federal regulations
  • Organize, schedule, and facilitate weekly meetings with team members and Confidential stakeholders.
  • Create reports and document meeting minutes to reflect project progress, group decisions, action items, key highlights/discussion.
  • Review any technical specification documentation for Confidential Mobility Wireless and Confidential EA framework to ensure that WMS meets the business and functional requirements.
  • Provide Level of Effort (LOE) estimates and ensure projects are on-time/on-budget in accordance with the project-specific requirements.
  • Drafted and documented all processes models/maps and workflows for “As Is” and “To Be” processes
  • Authored all business requirements & functional requirements documentation for WMS implementation.
  • Lead technical author/writer for all C&A documentation for WMS implementation
  • Develop use cases and scenarios for various workflows.

Technical Project Manager/Lead Business Systems Analyst

Confidential

Responsibilities:

  • Monitored the Confidential project, stakeholder involvement, and risks.
  • Reviewed metrics/measures.
  • Ran Working Group meetings and met weekly with Program Manager (Progress Review) to discuss overall status, risks, stakeholder involvement, data management, and measures.
  • Responsible for verifying and validating requirements, creating the Test Cases and the User Acceptance (UA) Test Plan.
  • Coordinated and developed UAT, Action Plans, established timelines, and identified resources with the Confidential Working Group and Confidential stakeholders to ensure that the Confidential project was closed out properly.
  • Reviewed and revised all technical documentation for Confidential to ensure that Confidential met the IM-10’s updates to their business and functional requirements.
  • Gathered, analyzed, and documented, and analyzed business rules/business requirements & functional requirements for Confidential .
  • Managed Confidential Project using Agile Scrum Methodology
  • Analyzed & identified any issues/recurring issues in code to correct errors and enhance Confidential .
  • Created work process flowcharts, developed/authored technical documentation for Confidential .
  • Monitored practices to ensure privacy data complies with policies, procedures, and federal regulations
  • Organized, scheduled, and facilitated weekly meetings with team members and Confidential stakeholders.
  • Create reports and documented meeting minutes to reflect project progress, group decisions, action items, key highlights/discussion.
  • Provide Level of Effort (LOE) estimates and ensure projects are on-time/on-budget in accordance with the project-specific requirements.
  • Helped document and draft new workflows for Confidential Approval & Rejection Processes
  • Drafted revisions to Confidential System Design Document
  • Helped document & draft new Confidential Business Rules document
  • Revised and documented all processes models/maps and workflows for “As Is” and “To Be” processes
  • Authored all business requirements & functional requirements documentation for WMS implementation.
  • Lead technical author/writer for all C&A documentation for WMS implementation
  • Develop use cases and scenarios for various workflows.

Technical Project Manager/Lead Business Systems Analyst

Confidential

Responsibilities:

  • A strong background in project management successfully delivering projects on-time, within budget, and in scope
  • Technical expertise in requirements capture and documentation, application design and coding as well managing schedules, budgets, project staff, and customer satisfaction.
  • System architecture and re - engineering experience in IT systems
  • Managing teams of resources and providing the necessary management, leadership, and mentoring to the staff as needed
  • Experience managing software development projects and familiarity with database architecture. Develop project documentation and training materials where applicable
  • Communicate project status regularly to client and management
  • Contributing to the development of internal consulting services program offerings and capabilities
  • Contributing significant technical input, including technical solutions, in writing winning proposal
  • Review any technical specification documentation for Confidential Mobility Wireless and Confidential EA framework to ensure that WMS meets the OCIO-IM business and functional requirements.
  • Gathered, documented, and analyzed business and functional requirements for WMS.
  • Collaborated with upper management, key IT personnel, and stakeholders to determine vision, scope, and roadmaps for WMS; created Action Plans, developed detailed plans, established timelines, and identified resources.
  • Identified and located any issues/recurring issues in code to correct errors and enhance WMS.
  • Created work process flowcharts, developed/authored technical documentation for WMS.
  • Monitor practices to ensure privacy data complies with policies, procedures, and federal regulations
  • Organize, schedule, and facilitate weekly meetings with team members and Confidential stakeholders.
  • Create reports and document meeting minutes to reflect project progress, group decisions, action items, key highlights/discussion.
  • Review any technical specification documentation for Confidential Mobility Wireless and Confidential EA framework to ensure that WMS meets the business and functional requirements.
  • Provide equirements.
  • Act as a liaison between developers and end users to ensure technical compatibility and provide written business requirements for software development projects.
  • Assess and communicate risk and issues throughout all aspects of software changes
  • Drafted and documented all processes models/maps and workflows for “As Is” and “To Be” processes
  • Authored all business requirements & functional requirements documentation for WMS implementation.
  • Lead technical author/writer for all C&A documentation for WMS implementation
  • Develop use cases and scenarios for various workflows.
  • Created training slides for the new Transit Benefits Auto-load program.
  • Documenting requirements
  • Developing user cases
  • Evaluating functionality of the application
  • Working closely with technical team and stakeholders ystems Analyst
  • Lead business opportunities to increase the usability of information architecture.
  • Act as a liaison between developers and end users to ensure technical compatibility and provide written business requirements for software development projects.
  • Analyze Database Management Systems/Application interfaces and translate user and or system requirements into functional specifications for both on-shore and off- shore teams.
  • Review technical specification documentation to ensure the software developed met the business and functional requirements.
  • Write and maintain detailed systems documentation including user manuals and technical manuals.
  • Provide Level of Effort (LOE) estimates and ensure projects are on-time/on-budget in accordance with the project-specific requirements.
  • Provide new and innovative approaches to business solutions.
  • Assess and communicate risk and issues throughout all aspects of software changes.

Sr programmer analyst

Confidential

Responsibilities:

  • Develop reusable components and SQL - stored procedures.
  • Identify implicit and explicit requirements, perform data analysis, interpret business rules.
  • Perform systems analysis for systems that cross multiple components and impact multiple systems including the use of Context Diagrams and System Flow diagrams
  • Strong verbal and written communication skills.
  • Lead business opportunities to increase the usability of information architecture.
  • Act as a liaison between developers and end users to ensure technical compatibility and provide written business requirements for software development projects.
  • Analyze Database Management Systems/Application interfaces and translate user and or system requirements into functional specifications for both on-shore and off- shore teams.
  • Review technical specification documentation to ensure the software developed met the business and functional requirements.
  • Write and maintain detailed systems documentation including user manuals and technical manuals.
  • Provide Level of Effort (LOE) estimates and ensure projects are on-time/on-budget in accordance with the project-specific requirements.
  • Provide new and innovative approaches to business solutions.
  • Assess and communicate risk and issues throughout all aspects of software changes.

Technical project manager

Confidential

Responsibilities:

  • Liaison with business stakeholders and translate business requirements into software project implementations
  • Manage global teams with scrum, agile and other methodologies
  • Travel to client locations for installation, support and requirement gathering
  • Participate in developing XML - based architectures and advocate the use of XML, XSLT, XSD in Ictect projects
  • Develop clear specifications for implementation of software modules by software developers
  • Review or develop requirements and implementation plans; provide input to management and developers
  • Possibly, develop XSD Schema models, XSLT, and other XML related artifacts
  • Possibly, develop .NET applications (prototypes) in C#, XML
  • Provide direction and feedback to software developers; communicate and resolve issues from development team
  • Maintain familiarization with technology updates to products such as MS Office, SharePoint, Javascript, and industry standards such as ePub, WebDAV, etc.
  • Provide input to project s self-directed teams in prioritization of activities
  • Provide reports to management on project status
  • All other duties as assigned
  • At least 5+ years of programming and experience in C#, XML, and .Net
  • At least 2+ years leading technical team
  • Moderate understanding of various software development approaches including Agile Development
  • Solid understanding of XSD Schema models, XSLT and XML artifacts
  • Familiarity using of XML tools including XML Spy, Visual Studio 2008, Microsoft Office 2007/2010/2013
  • Experience developing Microsoft Office Add - In, VBA, etc. is a plus
  • Excellent written and oral communication; good interpersonal skills for team building and management
  • Worked with Eclipse Web Tools Platform (WTP) to investigate developing Web and Java EE applications web services to model information interchanges/exchanges between CMS Systems captured in CMS System Census Database.
  • Investigated accessing Web Services Tools: Web Services Explorer; Web Service wizard; Web Service Client wizard within WTP to understand how WTP utilized SOAP, WSDL, and UDDI.
  • Studied the nuances of the UDDI registry plug-in and how it is used by the Web services tools in WTP to enable support to publish a Web service to the public and private UDDI registry.
  • Investigated and studied the Web Services ODA driver, which allows the report developer to specify: a WSDL URL or file location; a custom Java connection class to allow control of how the SOAP request is made.
  • Practiced setting up a dummy data source and begin building a dummy web service data set responsible for sending a SOAP request and parsing the SOAP response.
  • Investigated and studied ECLIPSE BPEL Designer to: investigate SOA-based business integration and to explore other options for capturing and better utilizing Business Process Models for report development; explored feasibility of representing Business Process tasks and activities as a web service.
  • Created various queries, functions, and stored procedures using SQL, T-SQL, & PL/SQL in MySQL and MS SQL environments.
  • Gather, document, and analyze user requirements, design software applications; writes code, and performs/supervises unit testing for all source code.
  • Gather and analyze data pertaining to CMS’s business needs and uses the information to identify, predict, interpret, and evaluate system and network requirements and provide the most cost effective technology solutions leveraging existing and new IT assets.
  • Used MS Visio, TROUX, and other modeling techniques to document the current CMS environment in terms of business processes, data, systems, services, technology infrastructure.
  • Analyze CMS business process models and data exchanges to: help understand and manage the current environment; identify gaps, duplications, and redundancies in information; identify opportunities for improvement.
  • Once identified, transfers knowledge to develop databases, BI reports, and enhance existing software applications to support CMS DEA.
  • Make recommendations of IT architectures/infrastructures to CMS for EA support in order to solve various business challenges.
  • Identify impacts of new IT updates and implementations and/other dependencies across the current/future environments in CMS DEA such as: changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
  • Establish functional and technical specifications and standards to solve hardware and software interface problems, define input/output parameters, and ensure integration of the entire systems or subsystems.
  • Direct implementations of the SDLC & DDLC in new or modified applications for CMS and DNC assessing the processes and performances important from a technical standpoint.
  • Apply appropriate EA methodologies, frameworks, and approaches to address CMS objectives and drive EA toward business results.

Confidential, Washington, DC

Contractor / Lead Senior IT Analyst

Responsibilities:

  • Gathered, documented, and analyzed user requirements, designed software applications, wrote code, and performed/supervised unit testing for all source code.
  • Collaborated with upper management, key IT personnel, and stakeholders to determine vision, scope, and roadmaps for projects; created Action Plans, developed detailed plans, established timelines, and identified resources.
  • Debugged and maintained existing code, located recurring issues, corrected errors, and enhanced software applications.
  • Created work process flowcharts, developed/authored technical SOPs and instructional manuals, and designed database documents.
  • Monitored practices to ensure privacy data complies with policies, procedures, and federal regulations
  • Led project in hands-on developer role for Confidential Telework Database upgrade, modification, and maintenance.
  • Organized, designed, developed, and maintained Confidential Training Database.
  • Authored, edited, and oversaw official Office of Administration documents
  • Created training slides for the new Transit Benefits Auto-load program.

Senior IT Analyst / Project Lead

Confidential

Responsibilities:

  • Led efforts to organize, design, develop, and maintain EEO/AB Database; ensure privacy data practices are adequate.
  • Coordinated with management and stakeholders to develop mission and goals for data projects.
  • Conducted data audit surrounding all past, current, and future reports generated by the Confidential Diversity Office.
  • Tracked and outlined schematics of all tools, software, and existing databases within Confidential Diversity areas.
  • Generated overview of current Equal Employment Opportunity & Human Resources: Accountability Board data flow through tables; categorized analyses within reports presented to Executive Council.
  • Established base line of data flow and developed metrics to measure/validate existing technologies and analyses.
  • Formulated Data Audit report used to support a Management Plan for Confidential Office of Diversity data.
  • Partnered with management and stakeholders to prepare a Program Management Plan used to set standardized criteria for future data handling, tracking, and maintenance.

Software/Systems Analyst

Confidential

Responsibilities:

  • Uploaded, imported, exported, analyzed, and manipulated data loads from databases; ran data loads and developed reports using Actuate application software: Confidential Performance Scorecard.
  • Extracted and ran data from Simplified Program Information Reporting and Evaluation (SPIRE) database for Administrator’s briefings; analyzed/validated inputs for monthly Executive Council Flight Plan meeting.
  • Updated Simplified Program Information Reporting and Evaluation (SPIRE) database.
  • Led initiative to formulate, organize, and design Cost Index database for Economic Analysis subdivision of Performance Analysis and Strategy and Business Planning branch.
  • Organized data and generated spreadsheets and graphs for Flight Plan meetings using advanced MS Excel and Access features.
  • Evaluated and recommended enhancements and modifications for metrics used to analyze OEP 35 airports.

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