SUMMARY

• Scrum Master professional with extensive experience in mentoring and coaching multiple teams, leading concurrent projects and almost eight years of diverse experience, set apart most notably by its uncommon range of expertise, which encompasses both technical and business expertise, along with excellent problem solving, and analytical skills.
• Expert in agile software development and release management, delivering enterprise applications through multiple release cycles.Skilled at leading teams, mentoring team members, developing architecture, design, and requirements, and establishing lightweight software configuration management and release processes to enable organizations to build stable products quickly.
• Out - of-the-box thinker, with a proven track record of streamlining workflow and creating a teamwork environment to enhance productivity. A skilled communicator with exceptional presentation skills and abilities in multitasking. Possess expertise in working in international and multicultural environments and lead cross-functional teams with diverse technical and cultural backgrounds.

TECHNICAL SKILLS

Business Tools: Version One, Rally, MS Project, MS SharePoint, MS Visio, MS Office Suite, JIRA, ADOBE Captivate

Testing Tools: ALM, HPUFT, HPST, SoapUI, QTP, Postman, Load Runner, Test Quest Pro, Test Director/Quality Center, JIRA, FogBugz, Selenium, Gomez

Operating Systems: Windows (9x, 2000NT, 2000, XP, 2003, Win 7), UNIX

Databases: Oracle 8i/9i/10g, MS SQL Server 2000, Sybase, DB2, My SQL

Browsers: Microsoft Internet Explorer, Firefox, Safari, Chrome, Netscape

PROFESSIONAL EXPERIENCE

Confidential, Mooresville, NC

Tools: Version One, QC 9.2, QC 11, Remedy

Sr. Scrum Master

Responsibilities:

• Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers
• Guiding the team on how to get the most out of self-organization
• Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
• Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Facilitating getting the work done without coercion, assigning, or dictating the work.
• Facilitating discussion, decision making, and conflict resolution
• Assisting with internal and external communication, improving transparency, and radiating information
• Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog. Conductedworking sessions with the stakeholders to understand their expectations and suggest to them the right solution and technology.
• Worked extensively with SPOs, APOs, Execution and Planning BAs, UXDs, IXDs, Visual Designers, Tech and QA leads to identifyand refine business and technical requirements and develop realistic plans to ensure successful delivery of thefeatures.
• Facilitated the creation and documentation of User Stories, define the high levelacceptance criterion as per the business needs.
• Coached theteam on story point development, sprint backlog development, how to do bettersprint planning and backlog grooming.
• Conducted story review sessions twice a week to groom the stories in the backlog, pen down the acceptance criterion, chalk out high level test scenarios and record any internal / external dependencies.
• Facilitated the story sizing and estimation sessions using planning poker game.
• Conducted sprint planning sessions to go over the user stories slated for the sprint, tasking them out, and putting in the effort estimates in terms of # of hours.
• Analyzed the capacity planned vs. utilized and record the same in the tool.
• Coordinated with different teams to square out the capacity needs across the board.
• Tracked team's progress over the sprint via daily stand up and check for any impediments.
• Monitored the burn-down chart and the list of blocking issues and help the team alleviate the impediments.
• Conducted the demo for the POs and PMs at the end of each sprint and gather their feedback on the product and implement the same in the upcoming sprints.
• Worked with POs and planning BA for prioritization of the backlog.
• Conducted the retrospective sessions within the team to identify what went well and what can be improved upon in each sprint.
• Identified the top 3 action items to be implemented in the upcoming sprint and help the team achieve their goals.
• Tracked team’s velocity and sprint /release progress.
• Identified potential risks to the sprint and work with POs and dev PMs on mitigating the same.
• Worked with the UAT teams for release testing, helping them out with the requirementswalk through, test case creation, test data needs and environment availability.

Environment: Version One, Quality Center 9.2, Quality Center 11, Remedy, Sterling, Genesis, JAVA, J2EE, QTP, HSS, MS-Office Suite

Confidential, Wilmington DE

Tools: Version One

Sr. Scrum Master

Responsibilities:

• Leading and facilitating agile ceremonies including backlog grooming, iteration planning, daily stand-ups, retrospectives, release planning, etc.
• Facilitating team retrospectives and help the team foster a regular and consistent forum for making improvements
• Coach and mentor new teams / resources on agile and scrum/Kanban philosophies and best practices.
• Help the teams align with the agile release train and deliver at an established cadence.
• Work with Program Portfolio Management and Product Management on building and grooming the Program level backlog.
• Work with Enterprise and System Architects to define and build Architectural Runways.
• Work with RTE for PSI planning and helping individual delivery teams do better release level planning.
• Help teams get the best out of each feature breakout sessions, leading to higher level of confidence in their commitments.
• Work with Scrum Masters and delivery teams on defining PSI level objectives and commitments.
• Help RTE conduct S2 sessions and bulldoze all possible impediments and address / mitigate any possible risks.
• Identify and mitigate risks and dependencies and work with internal/external teams to address the same in a timely manner with a minimal to no impact on deliverables.
• Work with other coaches and scrum masters on any process improvements and implementing best practices across the organization.
• Work dedicatedly with two core middleware teams for API development and delivery
• Conduct all Sprint team level rituals - Daily Stand-Ups, Sprint Planning, Grooming, Demo and Retrospective sessions.
• Address any Version One related training needs and work with team members for keeping V1 updated

Environment: Version One, JAVA, Spring, Profile, Oracle, DB2, HPST, HPUFT, SoapUI pro, Postman, MS-Office Suite

Confidential, El Segundo, CA

Tools: Rackspace Cloud, Vordel API, CQ5, Oracle Coherence

Sr. Scrum Master

Responsibilities:

• Conducted multiple interview sessions with various dotcom teams to understand the existing application and systems.
• Worked with the technology architects to document our understanding of the ask and expectations, marking the dependencies, limitations, assumptions and high level schedule.
• Demo the capabilities of the suggested tools as part of the solution, highlighting the advantages of upgrading the existing systems.
• Presented the high level design and the suggested architecture and get a sign off from the stakeholders.
• Created the project plan, clearly marking the dependencies, limitations, assumptions, schedule for delivery and various milestones.
• Managed the onsite and offshore teams to deliver the project in time - Onsite team included technology architects and a couple of developers. Major heavy lifting was done by the offshore team.
• Worked with architects and leads for creation and documentation of User Cases and review the same with stakeholders to ensure complete coverage.
• Following agile methodology (SCRUM), oversee the development and test activities for eachone week long sprint.
• Conducted daily stand-up to discuss the daily updates and challenges faced by the offshore team and work with the onsite resources in bulldozing the issues.
• Coordinated the weekly demoto review the weekly accomplishments and get the stakeholder’s feedback.
• Identified potential risks to the delivery of the project and work with the team on mitigating the same.
• Published a weekly status report for the key accomplishments in every Sprint and the work in progress, potential risks and issues, and action items for addressing/mitigating the same.

Environment: MS Project, ADOBE CQ5, Rackspace Cloud, Vordel API, Oracle Coherence, HTML and CSS3, MS-Office Suite

Confidential

Tools: MS Office Suite,MS Project, RUP, UML

Senior Business Analyst/SCRUM Master

Responsibilities:

• Served as a liaison between business team and the project team by assisting the business in identifying, understanding, and documenting their business needs
• Leading and assisting in company's transformation from waterfall to Agile/Scrum
• Implemented and managed Agile (Scrum) processes which led to higher quality and faster time to market.
• Passive member of all Scrum teams and member of the Scrum of Scrums.
• Performed gap analysis.

Environment: UML/Use Cases, Solution/Requirements/Systems Analysis, Office Tools (Word, MS-Excel (Pivot Table, Macros, and Formulae), Project Tools (MS Project), Modeling/Drawing Tools (Visio, Axure)