SUMMARY

• Encourage, inspire, motivate and galvanize people to elevate and transform their thinking, to believing they can accomplish set goals, to improve the organizations’ effectiveness & efficiency to increase the business competitive capabilities.
• Being proficient at managing and leading people from a diverse array cultures, transcends experience across multi - dimensional business/government environments that spans transversely across international boundaries within various industries.
• Leads with a Systematic Approach of being, leads with dignity, respect, competency, and humility.
• Diverse end-to-end experience and exposure to various stages of SDLC
• Working experience in Mainframe, SQL, DB2 Environment.
• Proficient in MS Office, PowerPoint, Visio, Word, Excel, Sap Solution Manager, HP Quality Centre etc.
• Extensive Experience of working on Agile and Waterfall Methodologies.
• Experienced in SSIS (SQL Server Integration Services) SSRS (SQL Server Reporting Services).
• Defined Business Processes, Business Requirement Document BRD, Current State(As-Is) Analysis and Future state(To-Be) analysis, Traceability Matrix, Use Case Diagrams, business case, defining business rules.
• Experience in Daily Stand Up Meetings, Interacting With Users And Various Other Team In A Fast Paced Environment.
• Experience in facilitation of Requirements gathering sessions with Business SME'S, other stakeholders and walk through, Signoff the Requirements.
• Individual with strong Analytical, Coordinating, Organizational and Interpersonal Skills to work in diverse work setting.
• In depth knowledge Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D), Risk analysis and management.
• TIME and COST based approach, USP analysis, COLLABORATION diagrams, FISH BONE diagrams
• Competent in Creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
• Extensive experience in developing Use Cases, creating Screen Mockups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.

PROFESSIONAL EXPERIENCE

Project Manager

Confidential, FL

Responsibilities:

• Successfully lead the development of project teams from Concept to Product release.
• Developed solutions to resolve organizational issues to improve services offering.
• Assemble team of Analysts, Architects, Developers Leads and Testers to understand Functionality
• Derive reasonable Scope, Resource requirement, time frame for E2E Design, Development, Integration, Testing, Deployment.
• Identify and plan for key Risks, Issues and Dependencies (Internal and External)
• Design delivery methodology. Quote cost as a Fixed bid project to be run on an Agile Project management - Scrum based - implementation
• Reviewed BusinessRequirement Documents, Software RequirementDocuments and assisted in preparing Test Cases, Test scripts and Execution.
• Managed the project lifecycle using SDLC and Agile/Scrum Methodology.
• Conducted Daily Stand Up meeting for the project and worked with Scrum Board for updates/issues related to project.
• Devise process for Change Requests outside agreed fixed cost scope
• Define Quality standards and definition of Done
• Identify resources, procure and ramp up
• Conduct Functional (Story Writing) and Architectural envisioning workshops

Environment: MS SharePoint, MS Office Suite, JIRA, Jenkins, and CQ5 (Adobe software), Test Rail, Scrum Board, Agile/Scrum Methodology, SDLC, and Load Runner, Sprint Planning, Daily Scrum, Backlog grooming, Sprint Review, Release and Package, Theatre Demos, Retrospective, Scrum of Scrum, Release, Package, Cross Stream Testing, UAT and Deployment

Project Manager

Confidential, Atlanta, GA

Responsibilities:

• Responsible for Initiating, Planning at - Roadmap, Release, and Sprint - levels, Estimating, Forecasting, Coordinating and delivering all activities
• Instituted project-management policies and procedures that created the PMO model with the primary objective to define, categorize, and track projects within a centralize portfolio that aligned with the business model, goals, strategic roadmap and objectives
• Developed and employed a sound repeatable process, which provided tangible return on investment in project management, solution design, engineering, integration, execution, monitor and control, implementation, documentation, and planning.
• Involved in meeting with Business users, Systems Analysts for project related enhancements
• Responsible for multiple high profile million dollar projects throughout various location within the continental US
• Corrected deficiencies by writing specific policies and procedures, which brought the department to a proficient, workable, organized unit
• Coordinate and conduct regular status meeting with client and business users at onsite.
• Prepare project estimation, planning and management documents
• Conduct or facilitate the Implementation Project Kick-off and Status meetings.
• Created and employed the PMO tracking and filing structure and the documentation s retention process for all projects and projected work efforts.
• Responsible for the conception, deployment, assignments, dependencies, milestones, tracking, base-lining and support of all IT Projects

Environment: MS SharePoint, MS Office Suite, JIRA, Jenkins, and CQ5 (Adobe software), Test Rail, Scrum Board, Agile/Scrum Methodology, SDLC, and Load Runner, Sprint Planning, Daily Scrum, Backlog grooming, Sprint Review, Release and Package, Theatre Demos, Retrospective, Scrum of Scrum, Release, Package, Cross Stream Testing, UAT and Deployment

Project Manager

Confidential, Austin, Texas

Responsibilities:

• Translated Enterprise bookings and discounts business requirements into functional design solutions, support development, testing and release activities.
• Managed the project lifecycle using SDLC and Agile/Scrum Methodology.
• Worked with Partner Operations stakeholders as IT SME/ETL Lead for building Partner Data Automation Project extracting data from Salesforce.com.
• Interacted with several distributors across the world in gathering the business requirements for ecommerce tools feed.
• Supported and maintained VMware compliance, HR inventory and Intellectual Property dashboards and reports.
• Developed OBIEE reports & dashboards for the Field Finance organization.
• Analyzed metrics for better understanding and formulated, presented relevant actionable recommendations to business.
• Provided support for the current reporting dashboard solutions, including data warehouse management, query modifications, improving the quality and timeliness of critical reports.
• Assisted business team in developing test cases and provide necessary subject matter support during integration testing cycle.
• Worked with various operations teams to understand processes and source systems underlying the data. Provided insights and recommendations for addressing data issues.
• Driven the application changes to support the evolving needs of a rapidly growing business.
• Provided data analysis support for data warehouse, ETL and OBIEE reporting layers.
• Created several Functional Specification Documents to articulate the business requirements for IT development.
• Handled the various aspects of end to end lifecycle related to complex data warehousing and business intelligence projects.
• Well versed with the onsite-offshore development model.
• Extensively involved in developing reports with inputs from the assigned Business Analysts.
• Worked in a cross functional environment engaging with Business, Development, QA and Operations team.
• Assisted business users in month end and quarter end audits.

Environment: OBIEE 11.1.1.6.2 , Tableau Desktop 8.1, Informatica 9.1.0, Oracle EBS, Oracle10g, MS SQL Server, Toad, SFDC and Windows, LDC/CDO, MS SharePoint, MS Office Suite, JIRA, Jenkins, and CQ5 (Adobe software), Test Rail, Scrum Board, Agile/Scrum Methodology, SDLC

Senior Business Analyst

Confidential, Austin, TX

Responsibilities:

• Worked in the agile development environment with frequently changing requirements and features set.
• Prepared standard operating procedures, work flow diagrams, flow charts, tables, reports and ad-hoc queries.
• Actively participated in gathering the requirements and reviewed functional specification documents, design documents, requirements traceability matrix, and involved in developing test plan document.
• Created a Test plan generator using XML.
• Communicate issues, risks and test status in a timely and detailed manner.
• Effectively collaborate with team members to achieve best results.
• Contribute to a culture of innovation and quality across the engineering organization.
• Performed user acceptance testing, ad-hoc testing, functional testing, compatibility testing, unit testing, integration testing, regression testing, system testing and load testing for the games.
• Analyzed the case management and trends for the system application.
• Actively participated in scrum meetings, reviews and developed test scenarios.
• Prepared the traceability matrices to fill the Gap between the requirements and the test cases covered.
• Worked closely with the developers to troubleshoot and reproduce the bugs.
• Interacted closely with management, business and system users to collect and analyze the business requirements, identify business processes and create detailed system design, scope and documents for both functional and technical specifications as well as propose enhancement.
• Created test scripts with the requirements using mercury Quality center
• Involved in release support by testing the release process
• Conduct survey's, investigations, internal audits to determine compliance with requirements, laws and policies
• Used QC to test GUI based applications.
• Performed Functional testing using Quality center (QC)
• Participated in extracting data from web based applications to create reports using QC reporting.

Jr. Project Manager

Confidential

Responsibilities:

• Transitioned/Migrated the Auto Finance process to Confidential HDPI
• Managed the migrations, training for Auto Finance.
• Got a certification on US FDCPA compliance.
• Effective communication with the Project Manager HDPI and the PM of the Host Company.
• Regular operations review with the management.
• Couch and guide the team members in enhancing their role within the organization
• Motivate and coach trainees to ensure that each individual performs to their potential.
• Ensure that the training courses are conducted as per the migration plans and the timelines/objectives are met.
• Handling a team of collectors who take live calls for collections.
• Take escalated calls along with the payment for promise.
• Ensure that the collectors follow the call model by remote monitoring of calls and updating the database.
• Weekly development plans for collectors based on their areas of development and ensure they work on the same to get the expected result.
• Provide feedback using the daily performance reports to ensure that collectors are aware of their performance

Business Analyst

Confidential

Responsibilities:

• Pre Sales and Post Sales of the Software E-Trans and E-Log.
• Implemented the software at WT AIR Cargo, FLYJAC
• Liaison between the customer and the team and ensure we provide the technical solutions as requested.
• As a Business Analyst my main motive is to ensure that the implementations are completed on time.
• As a consultant, my responsibilities included listening to the customers’ expectations on the product, document every specification to the finest detail, communicating the same to the technical team and also training the end user on the product.