Senior Manager Resume Wilmington, DE - Hire IT People

SUMMARY

Senior IT Manager with 16 years of proven leadership, architecture & solution delivery experience in all phases of diverse technology & data warehousing projects. 7 years of Agile experience in Scrum, Kanban and Scaled Agile Framework (SAFe).
Implemented large scale data architecture, data integration & data analytics projects. Enabled decision making capabilities across broad technical, financial and business disciplines.
Effective Risk Management during program inception, development & implementation phase by careful analysis of project, resources & budget data. Anticipated and managed changes effectively in rapidly evolving business environment.
Solution Architecture by defining processes and tools best suited to each project. Designed, developed and implemented Big Data Solution for Bank Marketing Operations & Product team.
Managed distributed (onsite and offshore) teams in fast pace Agile and Waterfall environment. Helped project specifics and client goals by creating detailed project roadmaps, implementation plans, release schedules and work breakdown. Focused teams on business objectives and tracked progress to ensure project milestones were successfully completed on time and within budget.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Wilmington, DE

Senior Manager

Responsibilities:

Designed, developed & implemented a marketing data environment on Hadoop platform. Integrated online and offline data for data analysis and modeling, enabled business capabilities for smart sell and campaign execution.
Close relationship with Scrum Master and Product Owner to promoted scaled agile framework to help manage critical project milestones.
Provided team leadership by mentoring & empowering teams in decision making process. Standardized delivery and implementation processes to support complex data warehouse deliveries and improved team velocity by implementing best practices.
Effectively managed all aspects of projects from initiation, planning, execution to completion.

Confidential, Wilmington, DE

Manager, Data Management

Responsibilities:

Led multiple teams in an Agile environment by wearing multiple hats (Scrum Master & Technical Product Owner) to deliver on key business priorities.
Managed the product vision, prioritization of the backlog, capacity and release planning with the stakeholders to ensure value add in a timely manner.
Active member of data warehouse architecture group to evaluate new capabilities within the systems. Provided effective oversight of data governance by closely working with stakeholders and compliance officer.
Created & nurtured a collaborative team environment that was defined by team spirit and continuous knowledge sharing; thereby enabling high retention rate within the team (95% retention within the IT organization).
Co - developed implementation procedures to support fast pace agile development. The procedure established and implemented structured change review process for all technology and application changes affecting production systems.
Led Informatica & Cognos system evaluations effort with third party consultants to identify the bottlenecks, stabilize the systems and implement best practices.
Successfully led evaluation of third party tools, involved vendor management and procurement teams to review RFP, RFI & SOW.

Confidential, Wilmington, DE

Senior Software Development Engineer

Responsibilities:

Hands-on experience in all aspects (design development, testing & implementation) of an enterprise data warehouse projects
Worked closely with business users to capture functional & technical requirements of the project.
Managed production incidents for critical third level support. Recognized for closing 90% of the production tickets within defined SLA team.
Hands on experience to troubleshoot & fix some of the critical fixes within defined SLA to provide good customer experience.

Confidential

Senior Software Engineer

Responsibilities:

Hands-on approach to deliver wide variety of IT projects.
People management of a small team.
Coordinated work with the onsite counterpart to successfully implement various projects on time.
Hands on experience to troubleshoot & fix some of the critical fixes within defined SLA to provide good customer experience.