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Operations Director Resume

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Cincinnati, OH

SUMMARY

  • Collaborative and strategic IT leader with diverse background in Data Management, IT Operations Management and Project Management. Interface with business teams on data strategies, data analysis and delivery, data quality and database support.
  • Experience managing PMs, DBAs, Architects, Business and Data Analysts, Software development teams and technical support staff. Effectively utilized Project Management Institute and scrum principles todeliver data centric projects by ensuring cost - savings and organizational strategic alignment.
  • Demonstrated experience in Data Warehousing, Data Marts and Database support. Worked effectively with business and technology teams, senior management and external vendors by ensuring alignment between business strategies and technology.

TECHNICAL SKILLS

Databases: Oracle, SQL Server, MySQL, Teradata and Sybase SQL Anywhere Languages R-Programming, SQL, PL/SQL. Java, VB.NET

Technologies: .NET, J2EE, XML, SOA, ESB, PL/SQL, JSPs and Servlets IDE R-Studio, JDeveloper, Eclipse, Visual Studio, TOAD

Applications: Clarizen, Daptiv PPM, Microsoft Project, HP Quality Center, Atlassian JIRA Methodologies Scrum, Waterfall, Agile and Spiral

Application Servers: IIS, Web Logic, WebSphere, Apache

Configuration Management Tools: TFS, ISMT, Visual Source Safe and PVCS

PROFESSIONAL EXPERIENCE

Operations Director

Confidential

Responsibilities:

  • Managed a global IT team and operations of the Dayton Data Center. Led data delivery and database support on several Oracle and SQL Server databases. Managed staffing, recruiting and performancereviews.
  • Team consisted of Project Managers, Architects, Programmers, Data Analysists, DBAs and SQAs. Led the product team and managed SQL Server database support for the industry leading ProField® application built on .NET technology stack and running on Windows, Android and Apple devices.
  • Led data collection strategies, data extraction and delivery processes, closely monitored daily data delivery to various utility customers. Prioritized bug fixes and new business requirements for the team.
  • Led the project team and managed Oracle database support for the development and maintenance of the Electronic Job Forms application used by AT&T’s 12k plus users. Resolved performance issues and improved data quality.

Sr. Project Manager

Confidential

Responsibilities:

  • Managed the Enterprise Data Warehouse Program, managed the internal customer expectations and external Teradata team to deliver the EDW program objectives. Review interfaces, data extraction and loading from various source systems SAS, SQL Servers and third party applications.
  • Managed the EPO team consisting of PMs and BAs. Provided management oversight on several Healthcare IT & Regulatory Programs. Conduct process compliance reviews, Develop Standard
  • Operating Procedures, Standardized project deliverables and coached on process improvements.
  • Lead Project Portfolio Management Center of Excellence by tracking performance metrics for over 40 projects, Facilitate PM Community of Practice Meetings, Manage Capacity Planning, Resource Allocation,
  • Demand Management and Project Feasibility.
  • Mentor staff on Project Management Methodology, Provide guidance on project phases and gate checks for quality improvement. Responsible for hiring, coaching, performance reviews and interface with vendors. Build relationships with other department managers to gain support for ongoing project

Lead Engineer

Confidential

Responsibilities:

  • Lead the technical team on the USAF’s Purchase Request Process System (PRPS) program developed on Java/Oracle. Interface with the Government PMO, participate in technical reviews, Provide Estimates, Track requirements to completion. Direct and monitor work load for the team. Led projectdocumentation for CMMI Level 3 Compliance.
  • Led database support, root cause analysis, technical solutions and Infrastructure upgrade initiatives.
  • Resolve network/database connectivity Issues and performance tune the databases and applications.
  • Lead technical meetings with the key stakeholders during the Design Reviews, Lead Joint Application
  • Design (JAD) sessions. Review and update project schedules, risks and issues.
  • As a Technical Lead from Confidential Memorial Institute at Confidential, provided onsite database support to the U.S. Air Force on the JOCAS (Job Order Cost Accounting System) program.

Project Manager

Confidential

Responsibilities:

  • Lead the project delivery of a $2M RFID initiative, Positive Inventory Control System (PICS) to develop, and integrate a pRFID mobile application to track critical Nuclear Weapons Related Material (NWRM) assets. Led requirements gathering through implementation of the system. Interfaced with the vendorteams (Oracle, Sybase, Motorola, Savi and Globe Ranger) for an integrated solution.Project Manager for AFMATS (Air Force Museum Artifact Tracking System) running on Oracle/Java/J2EE platform. Led development, testing and deployment of the web & mobile applications. Extract and Loaddata, improve data quality, Led technical support and Implementation of security updates.Led database support for the POMX (Point of Maintenance) Application for the USAF. AdministeredOracle databases and improved the data synchronization process to bring it to less than 2 minutes from 20 minutes. Load data from various source systems and 3rd party vendors.

Database Consultant

Confidential, Cincinnati, OH

Responsibilities:

  • Led global database support for British Telecom on System Outages, Performance Tuning of databases by working with HP and Oracle. Advised on ETL/DB performance improvements. Developed KPIs of data loading between the various Source Systems and the Data warehouse and Data Mart environments.Lead DBA for Confidential Corp, Administered the Confidential (Global Electronic Notebook) application for global users and led the database support for synchronizing it with the enterprise AS/400 systems. Consulting Database Administrator for Confidential Corporation, Responsible for the migration of the existingapplication Astute running on Oracle7.3 database to Oracle8i on HP-UX Platform.Led support for the Cincinnati Bell’s Operational Data Store and migration to the Commission Tracking
  • System (CTS). Automated Informatica ETL processes and managed data quality metrics.Systems Administrator for the Sprint-NCR APC Project, responsible for administering the Unix Servers,Oracle databases, writing shell scripts, developing stored procedures, loading reference data.Lead the development of Report Factory - Global Standard Reporting Tool, which enabled Procter and Gamble with a single solution for viewing, subscribing, creating and distributing standard reports globally in meeting critical reporting needs of the Enterprise Data Warehouse

Systems Analyst

Confidential

Responsibilities:

  • Led database design and database administration support of Oracle Databases and led development of several Inventory tracking systems using Borland Delphi and Oracle.

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