Director - Information Systems Resume
SUMMARY
- Sr. Technology Executive/Program Manager wif over 18 Years’ of IT experience wif proven track record across Mining, Chemicals, Construction and Consumer Products industries as Sr. Program/ Project Manager/ Applications Director managing over 25 enterprise wide corporate applications
- 50+ Million Project budget responsibility administering 175+ team members (onsite, near shore & offshore - 50 resources) for fortune 500 companies.
- Led Program & Project Management across multiple concurrent projects/teams engaging in full life cycle software implementations and support on global scale. Managing existing contractual agreements, licensing, driving new Business, Budgeting & forecasting, scheduling and staffing
- Led Merger and Acquisition program for Dow Chemicals
- Collaborative Executive Leader, Business Partner and Solution Manager wif experience in several lead roles involving partnership wif senior executives from the client side.
- PPM/ITSM expert in planning and execution of complex global operations ensuring timely and cost TEMPeffective delivery.
- Program and Project Management, Vendor & Software Evaluation, Resourcing, Service Delivery & Operations
- Managed Service, Vendor Management, IT Global Outsourcing, IT Strategy, Budget Management
- IT Audit and SOX compliance expert, process and performance improvement
- ITSM: Incident, Problem, Demand, Request, Service Catalog, CMDB & Change Management
- Release management SDLC: Waterfall & Agile
TECHNICAL SKILLS
ERP: SAP ECC 6.0, 4.6C, 4.0B, 3.1I, 3.0E, SAP FI-CO, SD, MM, PP, HR, SAP BW, Business Objects, Salesforce, APO, Solution Manager, Success factors
New Technology: SAP HANA, Online mobile UI wif SAP Fiori (UI), Success Factors, Ariba
Programming: Transaction/Screen development using screen painter object browser, User Exits, BADIs, BDC programs using Batch Input & Call Transaction methods, Classical/ Interactive Reporting, ALV, ABAP Query, Report Painter, ALE/ EDI /IDOCS, RFC, BAPIs, Work Flow, LSMW, BDCs, SAP Scripts, Smartforms.
Database: ORACLE, Teradata, MSSQL, DB2, MS Access.
Operating Systems: Windows 98/2000/XP/NT, Unix, Linux
PROFESSIONAL EXPERIENCE
Confidential
Director - Information Systems
Responsibilities:
- Managing 5 teams encompassing onsite team members. Successfully delivering Concur integration wif SAP, and analyzing implementation of SAP in Europe, BI and data visualization strategy, Shop floor cycle counting optimization and Automatic Production Order confirmation. Solution delivery involves Projects Plans, Estimation, Budget, Scope, task-resource assignment, conducting weekly Status meetings (onsite/offshore), communicating risks and issues along wif Executive Management Reporting on weekly/monthly basis.
- Head SAP team ensuring all verticals (DEV, QA, PRD) adheres to established Project Delivery Methodology supporting SAP applications (FI, CO, SD, MM, PP, APO, SCM, BW, BO, Solution Manager, Security Weaver)
- Optimizing IT practices to achieve operational success and deliver bottom-line impact.
- Mitigate surprises, risk to scope, cost, and schedule. Oversee project decisions and processes in terms of the big picture / cross-departmental impacts and provide leadership to cross- functional teams.
- Member of Audit and SOX committee to generate global IT controls.
- Responsible for improving IT and business alignment wif a focus on best practices, processes, and resource optimization..
- Responsible for new technologies and professionalized department, including processes to track problem resolution and manage software licensing and installation; promoted training and development of staff.
- Participate in annual planning and demand planning efforts to ensure readiness to meet project demands.
- Responsible for all aspects of technology delivery, resource management, organization leadership, strategic outsourcing and operational efficiency.
Confidential
Senior Manager
Responsibilities:
- Deployment included the rollout of SAP ECC6 modules, MM, PP, SD, PS, BI and FI/CO modules. The program team consisted of approximately 100 Confidential, 50 clients and 25 independent consultants.
- Accountable for Budget, project plan, resource assignments to outlined task and deliverables to ensure successful implementation. Identified Project Build deliverables and defined the work plan wif appropriate dependencies.
- Represented technical and functional teams in high level business requirements and future growth plan wif key stakeholders.
- Co-facilitate multiple global (Offshore and North America) tower implementation
- Aggressively managed and mitigated project issues and risks
- Worked TEMPeffectively wif senior client leadership to manage the project, communicate status and ensure successful deliveryOrchestrated the execution of new release methodology targeting the projects of 30 million dollars. Included the definition and development of new change cycles across multiple sites across the globe. At the peak, over 125 Confidential and approximately 30 client team members were involved in release of first change cycle. Responsible for execution of TEMPeffective and efficient project and release management processes.
- Prioritize the right projects and programs, strategically prioritized, planed, and controlled enterprise portfolios.
- Defined formal portfolio project oversight for executives wif a process to identify potential problems earlier in the project lifecycle, and the visibility to take corrective action before they impact financial results.
- Built contingencies into the overall project portfolio
- Ensured informed decisions and governance by bringing together all project collaborators, data points, and processes in a single, unified way of project governance
- Defined future resource needs: by aligning the right resources to the right projects at the right time, to ensure dat individual resources are fully leveraged and requirements are clearly understood.
Project Manager
Confidential
Responsibilities:
- Planned and executed the design, data validation and business validation approach for SAP role out of Commodity Management as part of SAP HANA, which involved moving legacy application into an existing ERP/SAP system. Over 100 team members were involved in configuring, testing the SAP CM solution working closely wif SAP AG in Germany. Team identified and tested 1200 custom programs and interfaces.
- Managed the portfolio of projects under the co-innovation development between BHP Billiton and SAP. dis includes the inventory and development of scope, test cycles and deployment of the standard SAP Solution.Responsible for planning, coordination, work scheduling and resourcing for SAP SCM and PI design. Formed an off-shore, Confidential and client team for design, custom development, conversions consisting of 60 individuals, multinational, dat designed an SAP solution for multiple strategic initiatives but mainly around Iron Ore Mining Business in Australia wif approximately 3000 end users. Solution designed was in SAP ECC6.0 wif SD, MM, PM, APO, PI, SCM, BW, Portal and Interfaces.
- Designed Custom Programs/Interfaces during implementation of Iron Ore business in Australia. Created BDC programs to post FI Docs, designing SAP Scripts, uploading GL Accounts, alternative GL Accounts, and Chart of Accounts in different languages.
- Guided the Iron Ore project team through the local fit gap assessment against the global template and defined a series projects to close local gaps wif Iron Ore specific solutions
- Designed and modeled standards which were the foundation for enterprise wide ARIS. Used RACI to define project plan responsibilities and accountabilities.
- Ensuring all projects across the portfolio perform and maintain standards against the project methodology. Stakeholder management and engagement wifin BHP, SAP, IBM and C-level stakeholders.
- Led design and configuration of SAP TSW, APO, CML and SCM.
- Accountable for Budget using Confidential ADM methodology, project plan, resource assignments to outlined task and deliverables to ensure successful implementation. Identified Project Build deliverables and defined the work plan wif appropriate dependencies.
Confidential, Torrance, CA
Director IT/ERP/Project Manager/Program ManagerLed
Responsibilities:
- Used deep SAP knowledge and experience wif process manufacturing, partnered wif business to design and implement new business processes.
- Lead full life cycle of multiple releases.
- Responsible for building a Center of Excellence and managing the enhancements to the base implementation.
- Lead evaluation and decision committee for ERP Selection
- Responsible for the successful development and delivery of an SAP ECC 6.0 solution. Supervised a team of 30+, USD 2M project and coordinated all phases of a multi-site implementation plan resulting in multi go-lives wif 300+ users. Spearheaded the planning and development for the SAP implementation, consisting of two manufacturing sites wif 2500+ users.
- Responsible for leading the Blueprint phase, realization phase, testing and go live for multiple initiatives.
- Responsible for identifying, planning and implementing SAP enhancements after go-live.
- Program Manager for the Transportation Management, a multi site implementation. Developed a solution for a cross-carrier packing and shipping system to increase the efficiency of the distribution process for customers wif a high volume of small carrier parcel packing and shipping requirements in SAP which included the SD and TM modules for approximately 1000 end users. Analyzed business requirements, designed, configured, executed testing and oversaw data cleanup, conversion and production support.
- Defined, tested and implemented an improved warehouse management system, which significantly improved the processes for storage of products and shortened the delivery time by over 2 hours per shipment. Return on Investment was achieved in six months using SAP Warehouse Management solution wif RF enabled transactions.
- Program Manager for implementation, testing, go live and product support for SAP Human Capital Management system. The scope included standardizing HR processes, organizational management, compensation and employee and manager self service. Solution was implemented for 1500 end users.
- Enterprise Program Manager responsible for leading a multicultural team of 15+ individuals which included the sales team, marketing management team and consultants to a multi site SAP E Commerce, Customer Relationship Management solution. The go live included development of new portal site, integration of product catalogs, B2B, wif SAP ECC and BI.
- Project Manager for the implementation of multi site SAP BW data warehouse solution. Designed, tested and implemented data modeling, performance tuning, data extraction and data loading for both application specific and generic from SAP ECC, CRM and Non-SAP systems.
- Project Manager for evaluation and implementation of third party software tools for Archiving and Scanning, Credit Card processing and taxation. Easy Software for Archiving and Scanning, Paymetric products for Credit Card processing and Vertex for taxation were integrated through middleware wif SAP ECC. Solution was implemented for 200+ users.
- Lead a team of 40+ individuals through multiple system upgrades from 4.6B to ECC 6.0. The upgraded SAP systems consisted of multiple production, test and development SAP/R3, BW and CRM instances.
- Project Manager for SOX audit of Information Systems. Worked wif SAP security team and business users to map and improve controls for several IT key processes
- Enhancement Pack implementation (EHP4 & EHP6).
- Led implementation of acquisition wif SAP SD being key Implementation, which involved Inbound Sales order Interface using IDOCs, user exit for sales orders, billing documents and Intercompany documents.
- Researched COFA (Chart of Accounts) project involving SAP and Ariba integration using PI 7.1 landscape and RFC for PO, Non-PO and VMR interfaces..
- Conceptualized and delivered technical approach for ABAP team to improve System Performance resulting in 75% reduction in dumps over a period of 6 months. Designed Billing Invoices using SMARTFORMS for territories across United States.
- Configured Partner Profiles for customers using SAP’s EDI Configuration. Created Segment Extensions and supported IDOC monitoring on daily basis ensuring successful execution.
- Chief Architect, Designer and Developer of training for all SAP modules including Human Resources, Manufacturing, Purchasing, Customer Service, Engineering, Transportation, Electronic data Interchange and Financial Accounting. Supervised and coordinated all training to multi-site organization wif 400+ users
