EXPERIENCE SUMMARY

• Overall Experience of about more than 12 years in Information Technology wif excellent people management, communication and problem - solving skills. Excellent command of running projects employing industry standard project management techniques.
• Handled multipleteams at multiple locations wif group of Support engineersfor POS (Point of Sale) systems and user base of more than 300 for desktop support
• Expertise in managing server infrastructures and data-center operations across multiple Operating System platforms running multitier applications. Effectively plan, install, configure and optimize teh IT infrastructure to consistently achieve high availability and performance.
• Worked on range of Server OS like winNT, windows 2000, 2003. 2008, 2012, Linux Cent OS 6.5, desktop OS like windows 98, 2000, XP, Vista, 7, 8. Remote desktop and net meetings
• Worked on User Account management and client configurations for Exchange server and client. And pop3 mail configurations
• Experience in User account management, file server management, print server management, and patch deployment and End point security management. Coordinating wif customer for quality deliverables
• Taking care of DHCP, DNS, Group Policy, File sharing Security and backup of systems
• Worked in VMware Virtualization v 4.1 wif design and implementation.
• Assembling server and desktop H/W systems and their software installations, LAN configurations and structural cabling
• Well versed wif ITIL techniques, Enterprise Capacity Management and Infrastructure System Design and implementation.
• Excellent control on handling projects related to Infrastructure support, maintenance & monitoring, Windows & Exchange Administration, Application Build & Deployment - Configuration & Release Management.
• Accomplished systems administratorwif experienceProven ability to create and deliver solutions tied to business growth,organizational development and systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments

TECHNICAL SKILLS

• Virtualization,
• Linux centos 6.5
• Infrastructure Designing, Planning, Maintenance & Monitoring.
• Server Security Patching & Upgrades
• Infrastructure Performance Tuning Engineering, testing and Monitoring
• Build, Configuration & Release Engineering
• Enterprise Capacity Planning and Management
• SQL/Oracle DB Support
• Exchange Server Support
• Storage, Load Balancing & Clustering
• Network + Hardware Technical support
• Backup & Disaster Recovery
• Infrastructure Monitoring tools & Automations
• Escalation handling.
• Identity and Access management - Kerberos & LDAP
• Licensing Admin Tool.
• Incident, Problem & Change Management
• Knowledge of SAP Basis
• Knowledge of vmware
• Worked in windows 98,NT,2000,XP,Vista,7 and 8 OS
• Project Management
• Workflow Planning
• Productivity Improvement
• Training & Mentoring
• Service Delivery
• Application Support & Maintenance
• Agile / SDLC
• ITIL Consultant
• Vendor & Third-party Management
• Business and System Analysis

PROFESSIONAL EXPERIENCE

Confidential, Hartford CT

Project Lead

Responsibilities:

• Expertise in setup, proposes, design, manage and administer teh Client Infrastructures. Well versed wif Windows server administration, Exchange server, Enterprise Capacity Planning and performance tuning.
• We follow teh ITIL standard methodologies, of Service Management, Incident management, Problem Management & Change Management
• We are also involved in Configuration & Release Management for teh Infrastructure that we support &manage.
• Day to day activities involve performing complex to advanced business and systems analysis on Application Maintenance (AD&M) projects, Usage of standardized methodologies, tools and techniques to address project needs.
• Configure and manage windows server 2003/2008/2012, applications, databases, Exchange and backup servers in teh corporate network.
• Installed and configure industry standard backup & Disaster Recovery solution.
• Highly experienced wif Windows OS and clustering support, VMware related capacity planning, and scoping of physical servers that could-would be converted to virtualized instances.
• I is also involved in Designing, installing &configuring Physical servers, VMs and gathering Network setup requirements coordinating wif Client core support groups and Application Owners.
• Perform architectural reviews to identify infrastructure issues, Enterprise Capacity Planning and enhancement possibilities.
• Provide technical consultation to application owners and stake holders for application support and Infrastructure management.
• Manage Application Build, configuration & Release engineering and roll-out improvement implementation for new upcoming releases.
• Perform root cause analysis for service interruption recovery; create preventative measures on complex projects.

Confidential, Austin TX

Lead Administrator

Responsibilities

• IS technical Lead. IS a strategic business unit that is focused on providing IT infrastructure solutions and services, We cover various technology areas, including Datacenter management, communications, desktop services, facilities management, halp desk, disaster recovery, and enterprise system management.
• Taking care of teh Datacenter Services. Handling multiple application support. Providing support which will save teh Power, Hardware, Restoration time & Money. Implement secure content manager Proxy.
• Managing Active Directory Services (ADS). And VMware server
• Prepare Group policy wif respect to teh project requirement. Which provide additional security to teh server
• Conduct Active Directory Health test for teh domain which provide teh suggestions and problem in teh domain. Provide teh solution to teh problem
• Managing User reconciliation quarterly.
• Managing DNS, DHCP and VERITAS net backup
• Implement Microsoft Virtualization
• Performing day to day activity (working on incident tickets).
• Manager Datacenter protocols like managing power connections, network connectivity, KVM switch, remotely connect servers via ILO.
• Handling release management wif respect to teh monthly patches.
• Work towards continuous improvement in teh Security Control and Process.
• Coordinate / recommend IT products wif POC for teh Datacenter to improve productivity and to save costs.
• Ensure adherence to ITIL standards based process improvements.

Confidential

Asst Manager IT

Responsibilities:

• Updating servers wif latest service packs and hot fixes
• Troubleshooting Active Directory replication problems
• Creating standard process for group policy deployment
• Managing Active Directory users and groups
• Configuring VERITAS Cluster server and clients
• Implementation and administration of DNS, DHCP and WINS
• Distributing packages via Windows Deployment Server across all desktops and servers
• Review and remediate software distribution failures and eliminate teh problems that cause those failures
• Creating standard Net-backup policies and taking back-up of teh servers. Restoring teh data as per request
• Preparing weekly work status report and updating technology specific documents
• Remote administration of servers for any problem across teh metro offices related to Microsoft Windows operating system
• Design and configure teh WAN infrastructure consisting of dedicated Internet connectivity, Switches, Routers and firewall

Confidential

Site Incharge

RESPONSIBILITIES

• Technical support of Operating Systems (Windows NT/2000/2003/SQL servers)
• Supporting a user base of more than 100 at multiple locations
• Backup Management, Reporting and DisasterRecovery
• Virus Protection and Eradication
• Maintenance of MS Exchange Environment
• Configuring and troubleshooting Microsoft Outlook and Outlook express
• Installation & administration of Windows NT, Windows 2000/2003 Domain Controllers, Active Directory Design & Architecture, File/Print/Database Servers
• Day-to-day system administration and troubleshooting using Server Manager, User Manager for Domains, Network Monitor, Event Viewer, Performance Monitor and NT/Exchange command line and Resource Kit Utilities
• Configuration and deployment of print servers and file servers under multi-platform environment
• Worked on POS systems for bill payment and handled Teams of engineers at multiple cities
• Built/Jumpstarted/Installed servers from teh scratch
• Installation and configuration of Oracle Server and Client