Ecommerce Architect Resume
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Atlanta, GA
SUMMARY
- Over 23 years of experience in various industries like Telecommunications and Finance. Experience in both consulting as well as managing operations. Program and relationship management.
- PMO office, manage a portfolio of projects. Work wif business to define change management and new projects. Project planning and risk assessment and risk mitigation.
- Overall responsibility of project in terms of cost, budget and timeline management. Resource planning and project planning. Communications management.
- Manage large multi - million dollar projects wif resources at different global locations. Onsite/offshore model.
- Manage communications wif business users, project team and project steering committee.
- Manage day to day work on project and manage communication to higher management
- Software development project or package implementation project.
- Tools Used - MS Project, Project Gateway, Clarity.
- Methodology - SDLC, Waterfall and Agile. RUP Interactive.
- Data modeling, logical and physical data model design. Object modeling, entity relationship modeling.
- Data analysis, database replication and data architecture, data mining and sizing.
- Solution architecture, fault tolerant and scalable systems, BSS architecture. BPM and aligning business process wif TMF.
- Implemented and did Solution Architecting for Wireless - (Voice, content, SMS, MMS, Data), Wire line, Teleconferencing - (Audio, video & web), ISP and utilities using Oracle stack.
- Database Design and SQL Programming. Oracle OBIEE, database reporting Crystal reports, BI publisher, SOA and Web services.
- Tools Used - System Architect, Rational Rose, HP Quality Centre, ERWIN and Designer 2000.
- Middleware: BEA Tuxedo Queue Management System, E2E Hub, Oracle AIA.
- Programming Languages C/C++, Java script, SQL Programming, rudiments of XML programming.
- Database - Oracle, Sybase, SQL Server.
PROFESSIONAL EXPERIENCE
Confidential
eCommerce Architect
Responsibilities:
- Digital life International is a product which AT&T sells to global Telecom companies. me am working as a BSS and eCommerce PM for ATT Digital Life International product. me am providing functional, technical and process expertise for international product deployment of Digital Life for BSS and ecommerce.
- me provide product requirement, defining base processes based on TM Forum eTOM framework best practices and providing solution for billing and ecommerce requirement for Digital Life International. me provide requirement for product roadmap and feature plan for future releases. me manage the vendor who is providing the software for OSS/BSS and ecommerce product solution for ATT Digital Life International customers.
- Provide overall product functionality for phased global deployment of OSS/BSS solution to be implemented in multiple countries across Asia, Europe, Latin America and South Africa. Provide best practice in BSS and ecommerce operations. Manage the project in terms of project timelines, requirement, solution and vendor management.
Director OSS/BSS
Confidential, Atlanta, GA
Responsibilities:
- Buoygues Telecomaris, France – Strategy and solution for BSS system transformation wif options and cost benefit analysis.
- CSL Hong Kong Review existing and provide strategy for future BSS system architecture. Outline benefits.
- TIM Brasil, Brazil Provide strategy for billing system upgrade for TIM Brasil. Identify and calculate ROI, Cost benefit analysis, business process re-engineering and enhancement. Strategy for implementation.
- Confidential global strategy for ALM tools to be used by all 10 regions of Confidential . Vendor and Tools SWOT analysis and recommendations.
Senior Manager
Confidential, Atlanta, GA
Responsibilities:
- Strategy for a business process re-engineering project where we re-defined the way product and packages get associated to the companies and they way InterCall applies rates and bill for these services.
- me managed project which was deployed in Canada, APAC (7 countries and 7 different currencies) and EMEA (14 countries) and 12 different currencies. Devised the strategy for exchange rate calculation and tax reporting for global business units.
- Manage change management for billing system for global operations. Strategies for Operational excellence.
- Setup PMO, Publish dates for software release, Manage billing portfolio of projects, prioritize critical projects wif CFO on a monthly basis. Manage Billing and reporting team.
