SUMMARY

• Experience in managing QA teams and leading Testing projects
• Good experience in formulating Testing Strategy/Methodology and Test plans.
• Well experienced in planning & effort estimation of various QA projects
• Expertise in preparing Test metrics and reports using Microsoft Excel tool
• Experience in performing Test Risk Analysis (TRA) for projects
• Worked in QA projects in various SDLC models such as Spiral, v - model, Agile, and water fall.
• Good knowledge in performing Impact Analysis for feature enhancements and requirement changes, and supported CR management
• Well experienced in documentation of QA processes, defining testing templates, and preparing PowerPoint presentations.
• Experienced in identifying and facilitating Automation needs. Gained knowledge and experience in usage of automation tools such as QTP, Selenium, SOAPUI, and Microsoft SQL Code coverage.
• Skilled in displaying good coordination with Integrated project teams, and Infrastructure teams.
• Expertise in defining Defect Management process and work flows.
• Good knowledge in writing SQL queries for generating reports (Trac) and validation scripts
• Experienced in Administrating the testing & defect management tools (Trac, Test Link, Product Studio, JIRA, and Test case Manager)
• Extensive use and management of testing tools such as Quality Center, Trac, and JIRA
• Staffing, and training the QA teams on testing processes and tool usage
• Experienced in maintaining test environments and build deployments.

TECHNICAL SKILLS

Operating Systems: Windows 7/ 2008/ 2003/ XP/ NT/ Vista, AS/400

Programming Languages: T-SQL, Basic C#, TSL, Java Script, HTML, CSS

Databases: SQL Server 2005/2000, Oracle

Special Software: Microsoft Team Foundation server (TFS), Visual Source Safe (VSS), Sub-version, Rational Clear Case, MS Office, MS Power point, MS Visio, System Center Configuration Manager (SCCM), System Center Operations Manager (SCOM), TIBCO CIM, AS/400, and IPMS (Integrated Project Management System) etc

Tools: Quality Center (QC), Test Link, Trac, JIRA, Product Studio, Source Depot (SD), Microsoft Test case manager, Adobe Photo shop, Microsoft SQL code Coverage, ARIS (Process modeling tool), QTP, SOAP UI, Selenium test automation tool.

Reporting tools: SQL Server Reporting tool, Seagate Crystal Reports

PROFESSIONAL EXPERIENCE

Confidential, OH

Test/Defect Manager & Testing tools Admin

Responsibilities:

• Manage defect coordination team.
• Guide the QA team in formulating test strategy and review test plan
• Defined defect work flow, and displaying ownership and managing Defect process
• Coordinated and facilitating defect status meetings. Follow up with dev/test leads on defect fix and re-testing estimates. Integrated team coordination.
• Prepare RACI charts, traceability matrix templates
• Created and communicating defect metrics in order to identify gaps and trends. Publish weekly and monthly defects trend charts to leadership.
• Trained development/QA teams and other stakeholders on Defect Management process and ensure their adherence to the defined process
• Facilitate Defect Triage meetings in order to discuss defects and prioritize defect fixes
• Defined, implemented and communicated defect service level agreement (SLA)
• Performed administration duties for the test management (Test Link) and defect management (Trac) tools - Managed user privileges and permissions, configure defect work flows and project repositories, and managed plugin upgrades.
• Developed SQL queries to create custom defect reports from Trac tool.
• Actively participated in tech forums to trouble shoot and resolve tools issues.
• Participated and contributed in Technical forums

Environment: Java, SQL Server, Trac 0.12.1, Test Link 1.9.3, Apache server, Subversion

Confidential, TX

Test/Defect Manager & Testing tools Admin

Responsibilities:

• Managed QA teams, establish/improve QA processes.
• Estimated QA projects effort using CVS Effort Estimation Tool, Identifying and facilitating Test Automation needs - Worked with QTP automation team and provided the regression suites
• Prepared utilization charts and managing resource allocation to projects, creating quality metrics templates, reviewing test plans, establishing defect management process, help project management in setting up the Change request (CR) process.
• Created Statement of Work (SoW) for QA projects, guiding Test leads to prepare effective test plans.
• Test sign-off and support production cut-over.
• Facilitated training requirements to staff and task planning, and Defect Triage meetings. Experienced in coordinating and managing Onsite-Offshore delivery structure.
• Reviewed weekly status reports. Prepare and submit bi-weekly/monthly quality reports for leadership review meetings.

Environment: Java, Oracle, QTP, Quality Center 10.0, AS/400, Source Depot

Confidential, OH

Test Manager

Responsibilities:

• Managed Test team, establish Test management, and Defect management processes
• Prepared Test strategy document
• Defined and track Defect metrics
• Identified scope for automation of web services testing and functional testing - use of SOAP UI and Selenium tools respectively.
• Used ARIS, process modeling tool, to review different business work flow models
• Coordinated with Infrastructure team for preparing test environment setup plan.
• Facilitated training for team on usage of JIRA (defect tracking) and Quality center (for test case management) tools.
• Worked with integrated teams to prepare Integration/E2E test plan.
• Facilitated defect triage meetings.
• Reviewed Test traceability matrix, RACI charts, and weekly status reports
• Reviewed business work flows created using ARIS tool
• Requirements analysis, Preparing effective test plans for system and integration testing, designing high level test scenarios dashboard, and reviewing test cases prepared by team.
• Estimated test efforts for projects.
• Performing application Impact Analysis.
• Identifying Test Automation (QTP) scope and Support automation test design and execution.
• Creating regression test suites, liaison with Test logistics team for test data setup, monitoring test execution
• Managing Test cases and defects tracking in Quality Center (QC)
• Onsite/offsite coordination
• Create test execution/defect reports

Environment: .Net, SQL Server 2005, Quality Center 10.0, QTP, Team Foundation Server, DCS (Dispatch Control System)

Confidential, Seattle,

Test lead

Responsibilities:

• Analyzed requirements, prepare effective test plans for system and integration testing, designing high level test scenarios, and review test cases prepared by team.
• Estimated test effort for projects.
• Conducted smoke tests on new builds and providing clearance for test execution.
• Conduct defect triage meetings
• Performed application Impact Analysis.
• Reviewed defects and follow Defect management process.
• Prepared Test traceability matrix, RACI charts, and weekly status reports
• Created regression test suites, liaison with Test logistics team for test data setup, monitoring test execution
• Prepared SQL scripts for back end test scenarios
• Coordinated with integrated teams for Integration/E2E testing
• Used Test Case Manager and Product Studio for management of Test cases and defects respectively

Environment: .Net, SQL Server 2005/2008, Product Studio, Team Foundation Server, IIS server, SQL Server Reporting tool, Test Case manager, SCCM, SCOM, MS Visio

Confidential, Seattle

Systems Engineer

Responsibilities:

• Configuration management using Source Depot
• Build deployment in test environment and smoke testing
• Refresh and load test data for test cycles
• Maintained test environment (SQL Server)
• Provided support for build automation
• Analyzing business and functional requirements, designing effective test cases/scripts/suites and maintenance by using the test management tools, and preparing test data. Participating in Test plan review workshops. Conducting smoke tests for new builds.
• Execution of system and regression test cases, and Support integration testing
• Logging defects in the defect management tools. Participating in defect triage meetings
• Re-testing the failed scenarios for defect fixes. Preparing Test traceability matrix
• Usage of Product Studio tool for test cases management and defect tracking.
• Used automation tool (Microsoft SQL code coverage) for test coverage back end applications

Environment: .Net, SQL Server 2005, Product Studio, VSS, IIS server, Test Case Manager