SUMMARY

• 19 years of experience in IT industry working as a Project Manager, Software developer and Business Analyst, a rare combination.
• Experience in Mortgage Servicing, Banking, Mortgage Default, REO, Property tax, Loss Mitigation, Loan Origination, Loan Servicing, Finance, Automotive and Telecommunication industries.
• Experienced in SDLC, Waterfall and Agile Development Methodologies.
• Significant and progressive experience and expertise in such project - management concepts as project plan, project completion, scope, costing, scheduling, risk management.

PROFESSIONAL EXPERIENCE

Senior IT Project Manager

Confidential

Responsibilities:

• Managed projects having combined annual size of at 60000 (60K) hours.
• Managed a project having 40K hours size and 2.8 million budget.
• Managed a team of 35 -50 associates in matrix environment within one project.Multitasked on 6 projects concurrently.
• Managed enterprise-wide projects for Mortgage Loan servicing division of Confidential with 12 million loan portfolio.
• On account of my all round experience in coding, business analysis, testing and management, I have a very incisive insight into all team members deliverables enabling me to foresee issues and take preemptive measures to mitigate them.
• None of my projects ever missed a delivery date on account of very granular project plans that I drafted and the team spirit I fostered.
• Lead meetings with 50+ audience through delicate situations of tight deadlines where issues fell in gray areas of responsibility. Broke deadlocks by ensuring that intra-teams communication is facilitated during conflicts and a common ground is reached.
• Appraised Upper management on project issues, mitigation plans and project health on a regular basis. Facilitated meetings between Directors and SVP’s to solicit upper management direction during stalemate circumstances.
• Escalated issues to senior management on exhaustion of all reasonable efforts for issue resolution.
• Increased project vigilance on lagging teams constructively in event of adverse impact on project schedule.
• Conducted very time optimized meetings with exhaustive preparation ensuring everyone is on the same page and communication gaps are eschewed.
• Executed projects in Agile Environment by overseeing Epics and Stories, being Scrum Master, controlling retrospectives and sprint reviews and leading sprint planning.
• Performed Backlog Management, monitored backlog and prioritized work.
• Ensured that project financial status and material variations are proactively communicated to stakeholders.
• Executed successful project management of assigned projects, including the successful delivery of scope, on time and under budget with a positive customer satisfaction rating.
• Managed Enterprise wide Disaster Recovery, Infrastructure upgrades, Informatica Upgrade, browser upgrade and Operating system upgrade exercises for Confidential Corporation applications.
• Providing overall leadership, management and direction for projects to include project identification, prioritization, resource allocation, specification/ requirements definition, planning, timeline management & project reporting.

Senior IT Technology Project Manager

Confidential

Responsibilities:

• Managed Projects with $1.5 million (22500 hrs.), $840K (12600 hrs.) and 310K (4650 hrs.) budget.
• Managed 5 large scale, complex, cross LOB or cross enterprise application delivery projects simultaneously.
• Managed resource requirements and allocations and ensured 'best practice' development techniques.
• Acted as gate keeper to ensure that all milestone deliverables like requirement definitions, functional specification, architecture design, technical specifications, release notes, installation guides, solution summary, and other documentation met defined standards
• Followed approved SDLC, Agile, Six Sigma and project management methodology, ensuring that all required steps are followed, all required deliverables are produced, and all approvals are obtained.
• Accountable for directing work effort of staff assigned to project or program.
• Owned project/program issue resolution and risk management.
• Coordinated and reported project progress and accomplishments to stakeholders.
• Made Regular presentation to senior level executives and SVP’s in Intake and Governance meetings.
• Executing risk and compliance projects relating to GSE’s (Fannie Mae and Freddie Mac) and other Regulations like CFPB, Dodd-Frank, and SOX.
• Mitigated communications gaps between business and technical teams.
• Coordinated, lead and/or participated in technology efforts and meetings to determine optimal approach, design, risk mitigation, defect resolution, etc.
• Lead defect and testing management processes and discussions between development, Quality Assurance, Production and business teams to effectively communicate root cause and defect resolution.
• Conducted feasibility, risk, regulatory compliance, and ROI analysis for proposed projects and presented a recommendation related to project feasibility.
• Executed Agile Scrum Master Role by performing pre-planning, Sprint Kick-Off, sprint reviews, sprint planning, Daily Stand-Ups, End-of Sprint demos and retrospectives. Lead a scrum team to perform planning, development and testing.
• Interfaced with product owners on an active basis to manage product backlog and sprint activities.
• Implemented/Acquired proficiency in the following skills: Agile, SDLC, PMO, Project Planning, Budgeting, Issue and Risk Management, Requirements Analysis, AML (Anti Money laundry), Vendor Management, Wealth Management, Private Banking, Change Management, Business Process Re-engineering, Process Improvement, Onsite Offshore management, ITIL v3, Staffing, Performance management, Compensation decision making, Resource management, Budget Monitoring.
• Used tools like SharePoint, Visio, MS Project, Rally, Clarity, PowerPoint and Visio.

Senior Business Systems Analyst

Confidential

Responsibilities:

• Executed projects incorporating the Sig Sigma DMAIC and Scrum processes.
• Interacted with clients for requirement elicitation and translated requirements for easy comprehension by Technology.
• Lead the process of defining unique solutions needed to meet the complex regulatory and compliance needs of the BAC by using the six sigma DMAIC process for new development initiatives.
• Conducted client interviews, high-level reviews to gather, understand and set client's project goals, objectives, complex business needs.
• Created functional requirement specifications, business process flows, use cases and data flow maps.
• Created Project plans and schedules; collaborated with cross functional teams and performed risk analysis. Developed mock-up screens for client end product visualization and subsequent feedback.
• Provided value added delivery services to business partners by making business process improvements with innovative technical solutions.
• Reverse engineered AS400 code and SQL server queries to map out the current business flow and business logic.
• Prepared test plan and test scripts to facilitate UAT and manual testing.Facilitated production rollouts and performed defect detection, tracking and resolution.
• Worked extensively on SQL queries for client warehouse analysis, ad-hoc requests. Used Microsoft SSRS for reporting purposes.

Senior Software Engineer

Confidential

Responsibilities:

• Participated in all the phases of the web site and desktop application development life cycle involving analysis, design, programming, testing and deployment of the applications.
• Created system architecture maps and provided strategic technical direction.
• Executed Web based distributed application development
• Implemented client-side validations using ASP.NET Validation Controls and Java Script
• Created Tables, Views, Cursors, stored procedures using T-SQL.
• Involved in Unit Testing and Integration Testing of different Modules.
• Applied Master Pages, Themes, and CSS for a consistent look and feel for Page design for web enabled solutions. Overlooked outsourcing of work for Tax applications.
• Created Web Pages, Applied Themes and CSS for different Loan mortgage servicing modules using ASP.NET 2.0 and C#.
• Created Classes and Interfaces, used Web Services, Used ADO.NET objects, Dataset, DataTable and DataAdapter for data management.
• Responsible for debugging, tracing, deployment and installation.
• Reviewed Business Requirement Specification (BRS), System Requirement Specification (SRS) and prepared High Level Design (HLD), Low level Design Document (LLD).
• Used/ Gained competency in the following tools VB.NET, ASP.NET, C #, DTS, ADO.NET, IIS, B2B, Web Services, SOAP, DB2, ODBC, Data Warehouse, Data Mart, Cubes, IP Networks, Proxy, OLAP, Mercury Quality center, Rally, HTML, DHTML, XML, DNS, DHCP,PEGA, MS SQL Server, CISCO, MS-Office, MS-Project, MS Visual studio, MS Visio, AS400, DB2, RPG (ILE), Load-Balancers, Firewalls, VMware, Security.

Senior Software Engineer

Confidential

Responsibilities:

• Coded applications using ASP.NET, C# with MS SQL Server as back end.
• Performed unit testing, source safe inclusion and deployment.
• Utilized/acquired competency in the following tools Test Director, Bugzilla, QTP, Mercury Win Runner, Load Runner, VBScript, JavaScript, ASP, ORACLE, Cognos, Test Case Manager.

Senior Software Engineer

Confidential

Responsibilities:

• Wrote stored procedures for various aspects related to the PMI insurance for the mortgages.
• Created SQL Queries, Stored Procedures and Triggers using T-SQL in SQL Server 2005.

Software Engineer

Confidential

Responsibilities:

• Used SOAP and visual basic components to send lead information to Honda dealers.
• Designed the lead management system for Honda Automobiles.

Software Engineer

Confidential

Responsibilities:

• Developed several ASP pages and numerous VB components for Countrywide Tax service applications.
• Developed applications using ASP, HTML, VB Script and Java Script. Developed COM components in VB to implement business rules and data access objects.

Software Developer

Confidential

Responsibilities:

• Worked on various projects using Microsoft technologies like IIS, ASP, Java, Java Script, Visual Basic COM, JSP, SERVLETS, VC++,C++ and created EXE s, ActiveX COM controls, and Active X DLL.