SUMMARY:

• IBM Maximo Certified Deployment Professional V7.1
• IT professional with more TEMPthan 4 years of Maximo Technical and functional skills (Versions 6.2.1, 7.1, TAMIT 7.1, TSRM, CCMDB 7.1, TADDM). Good noledge of maximo 7 design, implementation and deployment. Involved and gained valuable expertise in integrating maximo with legacy systems.
• Hands - on experience in migrating maximo data and modifications between environments.
• Maximo 7.5: I worked as a Developer for a 7.5 project. I configured the Security, Work Management, and Preventive Management applications for the project.
• BIRT: I helped to support users to run and print BIRT reports. Also helped to analyze SQL statements for the reports in order to optimize the reports' performance
• The Maximo 7.5 project have a DEV environment where the team developed solutions for the project before those solutions were tested and deployed to production.
• I participated in post Go-Live Training for application users. We also used UAT to have business owners test the enhancements to the system before implementing them in production.

TECHNICAL SKILLS

Platforms: Windows 95, 98, 2000, XP, VISTA, MAC 7.X, 8.X, Windows XP/2000/NT4.0/98/95, UNIX, Solaris 2.6, Sun Solaris 7, AIX 5.0, Linux

Languages/Scripts: SQL, Java, C++, HTML and XML

Software: MS-Office, MS-Project, MS- Visio, SAP, PeopleSoft

Database: SQL Server 2000, 2005, Oracle 8i, 9i, 10g, 11g MS Access, DB2

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Maximo Developer

Responsibilities:

• Involved on Maximo 4.1 to Maximo 7.1 upgrade implementation project as a Technical lead for data loading.
• Maximo 7.1 System Administration tasking: management and creation of user groups and accounts, monitoring and troubleshooting LDAP synchronizations, security profile and groups and db configurations
• Monitored MIF to verify data migration using message tracking and message reprocessing functionalities.
• Offered assistance to technical support team with tier 2 and 3 problems, examining reported issues and determining appropriate approach and solutions to resolve issues
• Defined and Developed Workflow processes, Managing Workflow modifications and user requests.
• Developed Work Views and Communication Templates in addition
• Tracked, logged and maintained defects utilizing the Mercury Quality Center
• Performed Quality Center administration including creating projects, assigning users to specific projects and assigning roles.
• Configured Web Services for implementation of Inbound and Outbound transactions of work order for notification of event failure

Confidential, Houston, TX

Responsibilities:

• Analyzed the Maximo Self Service, Escalations, Desktop Requisitions, SLAs, Change Management, and Software Release Management per client business requirements. Created Custom Domains in Maximo using Domain creation tools, Field Control tool provided out of the box with Maximo installation.
• Worked as on Maximo Asset Management(EAM) and Tivoli Service Request Management(TSRM) systems
• Developed Workflow processes, managing workflow modifications and user requests, work views, communication Templates and general maximo systems Application tasks, roles and responsibilities.
• Assisted in structuring Maximo asset/location hierarchies, job plans, preventive maintenance, failure codes, work management practices, supply chain practice
• Co-coordinated with business owners and power users to gather user requirements and converted user requirements into technical requirements by working with technical developers as the liaison between business owners and technical developers in the project.

Confidential, Houston, TX

Maximo Developer

Responsibilities:

• Provided technical support to Asset managers and local users on functional issues related to Maximo
• Supported Asset Management operations using MXES by troubleshooting and resolving MXES issues.
• Provided analysis and reports that includes work order status, material status, preventive maintenance status, and maintenance resource records.
• Coordinated and participated in writing test plans, ensuring traceability from the project requirement documents
• Tracked defects and test cases using HP Test Director
• Identified, assessed, mitigated, and escalated issues impacting system testing during the span of the project.
• Utilized database tools TOAD and Oracle SQL Developer to query databases for data verification.
• Worked on Maximo Asset Management, Tivoli Asset Management for IT (TAMIT) and TADDM systems.

Confidential, Houston, TX

Systems Analyst

Responsibilities:

• Responsibility for managing and coordinating testing for multiple projects within programs and multiple individual projects, provided status reports documenting testing progress in a timely manner.
• Monitored and enforced the quality assurance process for the BPM team.
• Tracked defects using various testing tools including Test Director
• Prepared and maintained test environment, developed test script and execution
• Responsible for technical spec reviews, working with business representatives, developing test cases, test execution of all the above-mentioned applications front-end, middleware and back-end
• Communicated with end-users to diagnose, troubleshoot and resolve complex issues that occur with firm desktop and laptop computers.
• Configured and troubleshoot remote access applications and assisted customers over the telephone, remote control or via e-mail as necessary.
• Installed, configured, tested, maintained, monitored, and troubleshoot end-user workstations and related hardware and software in order to deliver required desktop service levels
• Telnet to remotely monitor the status of customer networks, communication paths, hardware components, and application devices to isolate and troubleshoot network faults.
• Handled customer network and email issues, setting up email client applications including Outlook, Netscape, and Euroda, for clients.
• Configured TCP/IP, Dial up Networking and VPN and made DHCP changes to routers.
• Tested and troubleshoot breaks in transmission in data packets on voice and data in T1 circuits.
• Monitored T1 uplink status in real-time at the switch level and also utilized Logix Communications in house software, Intraware.