Sr. Program Manager Resume
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PhoeniX
SUMMARY
- PMI certified Program/Project Manager wif over fifteen years in management wif expertise in Program/Project Management, Application development team management, Business Systems Analysis, Planning and Coaching
- Result - oriented professional wif over 20 years experience in Information Technology and program/project management.
- Program Management Areas - Budget and Planning; Management reporting; Multiple project management under Program, Sr. management reporting and Customer liaison.
- Self-driven motivated individual wif proven track record in program managing high-quality delivery of application systems on time, system requirements document and functional specifications for complex software development and implementation projects.
- Experience wif managing resources onshore and offshore up to 50 resources at times
- Experience wif managing application development, maintenance and support of large Banking business applications
- Cultivate key relationships wif stakeholders and develop excellent internal networks
- Project Management Area: Initiation - Charter, Scope Definition, Proposal and SOW preparation: Forecasting, budgeting; Hiring and team formation; Project Planning, estimation, Project tracking and control; Management Reporting; Work Request Creation as appropriate; QA test Monitoring; Status reporting; Scope Control, Change Control management; Post assessment and project closure
TECHNICAL SKILLS
Banking: - FX, Money Market, Security Custodial, LC & Bills, Fund Transfer and Settlements including RTGS, Current accounts, Loans & Deposits, Swift, General Ledger, MIS, Credit Risk management
Financial systems: - DDA Fraud, NewAccountChex, Identity Verification and Fraud Solutions
Integration & B2Bi: Managed File Transfer, B2Bi Integration, and Business Activity Monitoring
PROFESSIONAL EXPERIENCE
Sr. Program Manager
Confidential, Phoenix
Responsibilities:
- Sr. Program Manager/Initiative Mgr. EFD - eFunds CORPORATION, MN, USA (Now FIS) 1998-2007
- Collaborate wif business sponsors and Product managers from Project initiation to Closure and ensured timely delivery of projects in Business application development
- Manage programs consisting of multiple projects and teams from diverse geographic locations (both in onshore and offshore)
- Collaborate wif Technology divisions, product management, support services to ensure timely delivery of programs and associated projects.
- Monitor Plan vs. actual and follow approval processes established by the Organization's PMO policies
- Initiated, managed and successfully implemented several programs and projects that span across multiple hardware and software platforms including IBM Mainframe, UNIX and Windows.
- Coached and mentored project team members on Agile Methodology and Quality Initiatives
- Consistently followed SDLC, System development and implementation Framework processes wif clear focus on Quality, conformance to requirements and budget.
Sr. Project Manager
Confidential
Responsibilities:
- Responsible for managing the mainframe and mid-range application development teams of various sizes
- Responsible for managing maintenance and production support team for Investment and Corporate Banking divisions for both Australia and NZ branches.
- Coordination wif management, operations and regional technology divisions to prioritize Maintenance requests and schedule delivery
- Managed multiple projects and teams from diverse geographic both onshore and offshore locations
- Collaborated and liaise wif the operations staff of the global finance division, liaison wif the technology divisions, Internal Security Control, data center and other application team in Asia Pacific technology at Singapore & Hong Kong.
- Responsible for Architecting and Designing major business application on IBM Main Frame
- Responsible for organizing training and mentoring/coaching the team
- Perform Asst. Technology Head role during for Australia & NZ technology divisions
- Was presented wif Quality award for batch process improvement.
- Y2K Project for 5 Asia Pacific branches wif a total outlay of $2 to $3 Million
- Real Time Gross Payment System and liquidity management System resulting dramatic operational efficient and big improvement in customer service saving $250K in operational cost per annum
- Assured value payment system for New Zealand (Mainframe) resulting over $300K in operational Cost per annum
- NZ Branch Prime migration
- Datacenter Regionalization
- Maintenance and support of Cosmos Banking Applications that include all the corporate banking modules namely, LC’s, Bills, FX, MM, Custodial, Funds Transfer, Settlement Systems, MIS and General Ledger (1500 batch and online program modules)
