Project Manager Resume Profile

PROFESSIONAL SUMMARY

Confidential is a certified PMP Project Manager Professional with 18 years projects experience including health care, pharmaceutical and medical. She has experience and success in implementations, contract agreements and scope of work, sales and marketing, customer and partner relationships, process planning, design and analysis, implementing new initiatives and start-ups and project migrations. Deb has extensive use of MS Project and working within a RUP Methodology. In 2009, Deb took a sabbatical from her IT Management career to be a full-time caregiver. During this time, Deb has completed multiple training courses, including Residential Air Duct sizing- manual D, PMP continuing education credits, and earned her Emergency Medical Technician certification. Deb has excellent communication, strong teamwork and problem resolution skills.

TECHNICAL SKILLS

Projects: IT Hardware Software, Web, Gui, java/.net, Off-shore, Call Center, Telecom: Avaya Products, IBM Data Centers, Data Voice Networks, IVR, CMS, CTI, NICE, Davox, Blue Pumpkin Workforce Mgt., Siebel, Professional Services, Software product development, releases, upgrades, COTs, Consulting, Planning, Design Implementation, Post-Imp support
Ofc. Software: MS Office Suite, Word, Excel, Powerpoint, MS Project, VISIO SAP Project Systems, Salesforce.com
Tools: Remedy, Envoy, Control-M, R3-SAP, RQM, Clarity, Sharepoint

PROFESSIONAL EXPERIENCE

Confidential

Project Coordinator Contractor

Provide Project Support for migrations of IBC membership services and Ancillary Services to Highmark.
Support quarterly Corporate Software Releases and Interim Releases
Provide reports and analysis for project budget, resource hours, testing
Coordinate Client approvals of Project Deliverables documents.

Confidential

Human Resources Coordinator/Project Manager Consultant
Recruiting, Interviewing, Testing and Training, On-boarding and Enrollment of new employees
Coordination with Clients/Employers for new and existing business
Manage, design and implement infrastructure solution to support new substitute teacher contracts

Confidential

Transition Project Manager Contractor

Utilized RUP Methodology
Managed global business migrations for data center relocation and help desk operations
Managed implementation of new incident management notification system, software development and implementation, legacy product and data migrations, SAN, power, project procurement, data center infrastructure and global outsourcing staff support transitions
Developed method and procedures, testing approach and interface with multiple project managers
Complied with ITIL and government regulations

Confidential

Transition of MedImmune's Data Center to an IBM location
Coordination of the Data Center build / procurement, data center and application migration and testing with MedImmune's pharmaceutical research and IT departments
Coordinate IT network interfacing with AstraZeneca MedImmune's parent company
Project manage IT data center outsourcing transition to IBM

Confidential

Transition of AMO's data center and data center management to IBM location
Networking to interface Lasik surgery devices with local surgery center's devices to auto-update Lasik surgery devices software programs or to re-calibrate customer's Lasik surgery devices

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