Project Manager Resume Profile

OBJECTIVE

Seeking an opportunity where outstanding time management skills, relevant training and work experience can be utilized
Core Competencies
Program Management, PMI Methodologies, Test Management, Communication Management, Process Improvement, Data Analysis, Tool Administration, proficient with Microsoft Office Suite, excellent organizational expertise, great written and oral communication skills, and strong leadership capabilities

EXPERIENCE

Continuous Improvement Team

Confidential

Continuous Improvement Program lead: Tracking progress and status of the L4 Improvement Projects. Assuring that projects are on track and in good status according to the DMAIC lifecycle,
OpEx Program: Monitoring Hardening Initiative planned to assist in developing standard practices that will enhance current monitors and/or creating new monitors where they have been identified as root cause for Major Incidents
EG IT PM Forum Host/Facilitator: Responsible for the agenda and providing content monthly that is deemed as informative, interesting, and impactful/important
Test Manager PAN HP : Tasked with managing UAT as well working as the liaison between Dev Team, SIT team, and the business. Ensuring clear communication across all channels
EG IT RDM Representative: EG IT representative on behalf of our RMs and PMs. Communicated effectively from both spectrums in an effort to improve the tools/processes utilized
LSS Project Team s Contributor: Worked on a couple of LSS project teams providing insight according to my roles/responsibilities that were identified as valuable for the outcome of the project

Hardware Support Intern

Confidential

Installing, maintaining, and troubleshooting backup software on servers utilizing command line code
Provide helpdesk support and resolve problems to the end user's satisfaction
Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority