Summary

A project management professional and ScrumMaster working in Waterfall and Agile environments for web and enterprise applications development, billing applications, implementation of commercial off the shelf software COTS , build-out of telecommunications infrastructure, and maintenance of legacy systems. Background and experience includes PMP, Agile, technical project management, IT contract management, hands on systems analysis, business analysis, and computer programming in SQL, Oracle, Java, and 'C' in mainframe, networked, workstation, and automatic test equipment environments.

Qualifications

• PMI Project Management Professional PMP
• Certified ScrumMaster CSM
• Senior Business Analyst/Systems Analyst
• Strategic/Program/Project management
• Offshore vendor management
• Cross organizational and cross functional project management
• Data Center and Cloud Technology
• Start up business development
• Scrum/Agile
• Full systems analysis and project management in PRIDE, CMMI, Rational Unified Process, PMBOK, AT T ITUP, and other SDLC methodologies
• Applications Migration
• Budgeting/Forecasting
• Earned Value Metrics EVM
• Business analysis and database analysis
• Software release coordination/management desktop, server, and mainframe
• Software test plan design, coordination, and execution
• C, Java, Oracle, SQL
• COTS implementation

Confidential

• Project manager for the implementation of a commercial off the shelf database application replacing an existing enterprise Oracle application i.e. redesign and migration of existing Oracle user interfaces and dev/test/prod database, administration, and maintenance to offsite vendor
• Monitored vendor performance and assured contracted delivery of services promised by vendor during initial sales call and pilot demonstration of Commercial Off the Shelf Software
• Oversaw the re-design and migration of a large transactional Oracle database and user views to offsite vendor. Worked with experienced on site Oracle Administrators/Analysts/Programmers identifying and managing/escalating non delivery issues with contracted data conversion
• Review and approval of vendor Statements of Work, analysis, design, and configuration documentation
• Monitoring of project scheduling, analysis and design tele-conferences and on site meetings coordination of high level requirements, technical specifications, detailed end user requirements, and analysis and design documentation
• Vendor management. Met weekly with vendor project manager and advised on progress, current issues, and problems

Confidential

• Managed multiple projects for planning, ordering, and provisioning of AT T network telecommunications components and telephony applications for upgrades and build outs of the AT T cloud
• Coordinated weekly and ad hoc project requirements/specifications meetings and defect and change request meetings between Onshore/Offshore contractors and employees. Liaison with IBM India project managers and contractors
• Projects ranged between 1 million to 3 million dollars and 8 to 12 month development cycles each
• Managed multiple projects in a matrixed resource environment coordinating business and system requirements BRs and SRs estimating/budgeting development lifecycle and test planning and deployment within AT T ITUP methodology ATT adaptation of Rational Unified Process including scheduled milestone reviews and unified process compliance audits. Passed compliance audits
• Scheduled and managed bridge conferences for reviewing project schedule, business requirements, system requirements, and defect analysis
• Estimated initial project time and cost and completed monthly budget true-ups for each project adjusted budget as needed
• Coordinated with ScrumMaster three Agile applications development projects running concurrently with five Waterfall projects increased accuracy of initial requirements/constraints/gap analysis worked with Scrum Master tracking/budgeting Agile development: ex. Epics, user stories, backlogging, and sprints

Confidential

• Implemented Commercial off the Shelf Software COTS enterprise level document and content management system into Bristol Myers Squibb corporate datacenter. Created/updated Remedy work requests for assigning, launching, and tracking collaborative tasks being worked across multiple disciplines applications programming, system administration, database administration, quality assurance, and test groups to install a virtual desktop application and create supportive database tables and documentation libraries within dev/test/prod Citrix XenServer applications, Microsoft SQL database server, and content repository server images and pdf documents servers
• Managed template driven project intake process utilizing Documentum from project initiation through estimating, approval, and funding
• Held weekly and ad hoc cross organizational and multi-corporate bridge conferences and MS Outlook Live Meetings to coordinate multi-project assignments in Bristol Myers Squibb, Accenture, Hewlett Packard, and enterprise COTS vendors
• Identified and resolved non delivery of COTS technical requirements by vendor and reworked in house technical specifications focusing on previously unknown/unmitigated gaps between technical requirements of COTS software, shared and virtual servers architecture, and data center architecture
• Coordinated service assurance managers, database analysts, systems administrators, quality assurance analysts, desktop support managers, and business owners in troubleshooting and completing mitigation of identified risks, trouble tickets, and related disputes with vendors. Successfully implemented vendor provided COTS software
• Managed fat client desktop application objects AO development and installation process and designed and executed unit acceptance testing of proposed eSetup server and desktop installation instructions for desktop software
• Wrote development specifications and collected cost estimates for a web site to solicit applicants for clinical trials of new drugs

Confidential

• Provided a strong background in systems analysis and applications software development and improved collaboration of software development team and end users in specifying project scope and high level functional requirements
• Achieved Certified ScrumMaster CSM certification
• Created business requirements and coordinated system requirements for an application's migration from socket based architecture to JMS architecture in a new JMS based datacenter
• Resolved unclear ownership of 17 year old legacy system and reworked original specifications to fit current requirements. Increased ownership and productivity of management and employees in preparing business/system requirements artifacts
• Managed compliance with contract driven requirements for the divestment/sale of a corporate division and all of its respective computer applications software, data, and hardware to an acquiring company
• Implemented a Scrum/Agile approach to complete high level requirements and strategic planning for the segregation and migration of approximately 50 of a company's software applications and data to an acquiring company's datacenter
• Managed team in creating and launching Scrum/Agile user stories criteria into the requirements phase of the divestment to flush out unclear stakeholders and ownership and establish tangible criteria for respective data modeling
• Created action item lists for criteria of user stories and assigned/tracked incremental tasks and ownership
• Coordinated daily stand ups and weekly status meetings with technical team

Confidential

• Specified and implemented into an on line orders system line item changes of a 350M contract. Wrote business and system requirements, programming specifications, and database changes for a network managed services orders, sales, provisioning, and billing system.
• Implemented a user stories and criteria Scrum/Agile approach for fielding/designing billing system change requests directly into screen mockups, database table specifications, user training and programming and test specifications.
• Led the development of web based front end GUI and XML interfacing between multiple Oracle applications for the ordering, provisioning, billing, international regulatory compliance, and status reporting of Verizon managed services.
• Fielded and managed development, test, and production defects through Mercury Quality Center and assisted development team in debugging/modifying Java code and SQL scripts.
• Wrote high level analysis and follow up design specifications for XML interfacing between an acquisitions contract management system and network solutions, ordering, billing, and provisioning system.
• Attended Scrum/Agile work sessions establishing business requirements and translating them into system requirements and programming tasks for each 4-6 week release cycle.
• Managed release cycles with business owners, business analysts, off shore developers, on shore developers, database analysts/administrators, QA, and test.
• Coordinated Quality Assurance analysts in creating consistent test data throughout empirical software development, subsequent unit level and acceptance testing, and production defect analysis.
• Group chats Sametime , bridge conferences, and Microsoft NetMeeting for requirements gathering, business and system requirements specifications, high level assessment document presentations and modifications, analysis and design document presentations and modifications, level of effort estimates, test case reviews, and defect analysis.
• Designed database specifications and wrote dev/test/prod SQL scripts for additions and changes to development, test, and production Oracle databases.

Confidential

• Completed the Rational Unified Process RUP inception, elaboration, construction, and transition phases for a B2B call center trouble ticket messaging gateway between multiple companies managing shared fiber communications circuits.
• Contributed a strong knowledge of central office based POTS, DSL, and fiber telecommunications network architecture and IT expertise in the automation of a cross-corporate trouble ticketing system between Level 3 , Qwest, and Verizon in repairing regional communications line outages downed circuits .
• Technical analysis and development of XML data formatting/mapping and Oracle schema design.
• Developed use cases, screen mockups, reports, and database table modifications supporting technical use case specifications and reports.
• Deployed tested application into production.

Confidential

• Exercised an expertise in acquisitions contract law and contract management for international programs targeting the contracting and sales of alternative energy applications
• Achieved PMP certification
• Wrote marketing materials for corporate start up of renewable/alternative energy company

• Chartered and coordinated a supplier relationship between an Asian solar energy manufacturing factory and a Denver based solar energy company
• Wrote and coordinated project charters, non-disclosure agreements, and non-compete agreements
• Designed and documented contract ordering and delivery processes

Confidential

• Managed 5 software development projects with a pool of 25 web front end and database software developers J2EE/Oracle , provisioning engineers, testers, configuration management managers, database administrators, and Unix and NT operating systems administrators. Project teams averaged 12 people per project with 4 people working at 100 and 8 people working 20 50 on average with overlapping assignments across all projects. Improved software development release success/coordination and eliminated rework by implementing pre-launch cross functional walk through meetings.

• Wrote a detailed wireless telecommunications billing software maintenance project charter and plan, business and system requirements, and task assignments for a project diverting a contract penalty clause from being triggered. Managed 17 team members completing cross-organizational tasks for improving the mainframe processing efficiency of 70 mainframe DB2 wireless monthly bill cycles. Identified and managed project risks, issues, constraints, and dependencies. Diverted the penalty clause by reducing mainframe processing time by more than 170 hours per month.
• Managed cross functional team of 45 IT professionals in multiple telecommunication engineering/provisioning projects simultaneously conducting hardware and software specifications, systems architecture, IP requirements and installation, enterprise server installations, system administration, C /J2EE programming, Oracle Forms programming, Informix forms programming, Oracle database administration, capacity planning, COTS desktop deployment SMS , quality assurance, technical writing, OS and DB software testing, manageability and monitoring hardware and software.
• Implemented CMMI for 2 corporations collecting and documenting applications specifications and subject matter expert SME institutional knowledge in preparation of the sale of their companies.
• Wrote high level requirements and requests for proposal RFP for optical character recognition for hand printed text system
• Managed office automation and Geographic Information Systems hardware/software acquisitions contracts and informally resolved disputes with vendors. Documented and escalated cases of non delivery of contracted goods and services. Set precedents.
• 'C' programming data packet interpretation for avionics automated test equipment ATE application.
• 'C' programming for a distributed desktop personnel deployment application interfacing with work hours and payroll systems.