SUMMARY:

• PMP Certified Senior Project/Program Manager with over 17 years of experience in Software with over 7 years of project and program management experience managing multiple full project life cycles in Telecom, Automobile, Finance, and Insurance domain involving various technologies - Microsoft .Net, SQL Server, Oracle, Java, PEGA, Enterprise Data warehouse, Mainframe with strong technical background and good overseas experience
• Currently managing large projects and programs for Confidential Financial Services client, one of the largest insurance companies in US, since last 5 years.
• Additional responsibility as a PMO Lead, responsible for the overall delivery of the projects and programs, review the project/program status of all the projects in the portfolio, providing guidance, manage and support and mentor other project managers, planning and assigning project managers based on the projects in pipeline, leveraging project management consultancy of the PMO group, establish and review PMO processes periodically, conduct project review meetings with project managers, senior management and account level meetings
• Experienced in all phases of software lifecycle including System Analysis, System and database design, development, testing and implementation of Client/Server and n-tier Applications. Hands on management expertise in handling multiple distributed teams with excellent communication and people management skills
• Effectively managed resourcing, Profit &Loss and delivery for large programs
• Proven track record of successfully managing large and complex programs, experience managing Scrum projects
• Very good exposure in handling Infra structure projects ( successfully managed the Data centre migrations projects, software upgrade projects impacting large group of applications )
• Leadership - Hands on team leader, mentor and coach with a record of success in making projects work using the skills of existing staff. Led and helped the team for continuous development process
• Client Interfacing Skills - Exceptional client interfacing skills with strong communication and program management skills to handle programs and operations with minimal supervision
• Drive the usage of SDLC, Agile methodologies and other key measures to significantly improve project delivery
• Have extensive technical experience in Analysis, Design, Development, Testing with over 6 years of experience in C, UNIX (10 years exp & worked on SCO UNIX,AIX, Sun Solaris, LINUX), ESQL/C, Informix, Informix 4GL and around 3 years web application development experience in Java, Java Servlets, JSP, Oracle

TECHNICAL SKILLS:

Programming Languages: C, C++, Informix ESQL/C, Informix 4GL, JAVA 2, HTML, Pro C

Operating Systems: LINUX, SOLARIS, True 64, AIX, SCO-UNIX, HP UNIX 11.0,Windows - XP, Windows - NT

Database: Informix 9.x DS, Informix 7.x, Informix 8.3 XPSOracle 8i, Hyperion Essbase 6.0.1

Scripting Languages: UNIX Shell Programming, SED, AWK, PERL, Python, Java Script

Server Side Programming: JAVA Servlets, JSP

Debugging Tools: Dbx, gdb

Tools: C Curses Libraries, Microsoft Project Plan

Reports: Oracle Reports 8I

Configuration Management Tools: Visual Source Safe, RCS, SCCS

PROFESSIONAL EXPERIENCE:

Confidential

Senior Project/Program Manager

Responsibilities:

• Manage end to end Project /Program Delivery - Actively involved in all project phases - initiation, planning, execution, monitor and controlling and project closure
• Writing a detailed Project Charter to document the understanding of the services to be provided, the project goals and objectives, constraints, terms and conditions, and what is in scope and out of scope to be delivered
• Working with the team and the client; chairing meetings to ensure the scope is clearly understood by all stakeholders; ensure the requirements are baseline
• Define integrated change control process
• Developing the project team and clearly defining the roles and responsibilities
• Preparing detailed WBS and develop detailed project schedule, determining estimates, activity duration, budget and project milestones
• Creating detailed staffing plan and manage the execution of the same
• Preparing detailed communication management plan for time-reporting and project status reporting processes.
• Being on top of project issues (technical, resource, requirements, dependencies on other projects, dependency on 3rd party vendors,etc) till resolved
• Managing risks proactively and executes the risk plan, implement corrective action, mitigation, workarounds, update the plan and report status to all the stakeholders.
• Ensuring quality assurance and monitor quality control
• Working with the team and the client to verify scope and ensure formal acceptance and sign off as per the agreed Acceptance criteria
• Conducting lessons learned meetings with the team and ensure closure documentation is updated in organizational assets database
• Working with large stakeholders, client application owners, application teams and Infrastructure teams for upgrades

Confidential

Change manager

Responsibilities:

• The change management process starts when a Change is being planned to the production IT structure that can affect services provided to clients (both internal and external).
• Change management pertains to all systems and applications supported.
• For any change to be implemented in staging, production and training environment, requestor submits the RFC form (for Assessment and Implementation) to the change management team mentioning the tower, type of work type 1 or type 2, region.

Confidential

PMO Manager/Delivery Manager

Responsibilities:

• Analysis, Design, Development, Testing, Production support of Millennium applications
• As a Service Manager, responsible for the overall service support and service delivery of 18 applications
• Resource management, Task tracking
• Ensuring Service Level Agreements are met
• Performance management of the team members

Environment: Sun Solaris, Oracle, Shell scripts, PL/SQL Hyperion Essbase

Confidential

Responsibilities:

• Effort Estimation, Analysis, Design, Development, Testing, Maintenance and Manage the team

Environment: Informix 9.x, ESQL/C, Shell scripts, HP-UNIX 11.0Informix Extended Parallel Server 9.x

Confidential

PMO Manager/Delivery Manager

Responsibilities:

• Effort Estimation, Analysis, Design, Development, Testing, Maintenance and Manage the team

Environment: Informix 9.x, Informix 4GL, ESQL/C, Shell scripts, Sun SolarisInformix Dynamic Server 9.x

Confidential

PMO Manager/Delivery Manager

Responsibilities:

• Effort Estimation, Analysis, Design, Development, Testing and Project Lead

Environment: Informix 7.3, Informix ESQL/C, HP UNIXInformix Extended Parallel Server 8.32.FC2X4